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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5584 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers frequently mention that the gameplay and story are solid and amazing, respectively. Many also appreciate the overall performance, thrilling action, and excellent price. On the other hand, some customers express concerns regarding the ending, violence, and pacing. A few customers commented on the game's difficulty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 5,584 reviews
  • Pros mentioned:
    Action, Gameplay, Story

    Rated 5 out of 5 stars

    Great story

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great story, good action, exhilarating battles and overall good title

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Best sequel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is super awesome and i can't wait for it to compare to the TV show when season two is released. The graphics are great, the story is twisted and insane, and the characters are amazing. I can only hope for a third game to continue the story.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 4 out of 5 stars

    Good sequel to Last of Us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think if you played the first game, you should play the second game. It may not be a game you like or a game you want to play again, but I think it is important to play. I thought the gameplay, while being very similar to the other game, was very good, but it got a little tedious near the end of the game. This story may make you angry but it will also make you feel for these characters, and you will have to go through a lot of tough things to complete this story. Overall it was a great game with a story that I personally enjoyed with game played that made it fun until near the end of the game

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Master piece

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last of us has good mechanics, extravagant story, and amazging graphics. Over all, very entertaining. 10/10 would recommend. Better than the tv series!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay
    Cons mentioned:
    Pacing, Violence

    Rated 2 out of 5 stars

    Did you know that revenge is bad?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this primarily for the story and was extremely dissapointed. It's paced so poorly with so many superfluous scenes. It took me 25 hours to finish it and it could have easily been half that length - if this were purely a movie, it wouldn't even need to approach 3 hours. There's a lot of gratuitous violence and the format of the narrative is incredibly judgemental and cynical, which really became a frustration in the second half. As a game, it's fine. The first half is a slog, but around 14 hours in, there is some bare-bones but decent stealth/3rd-person-shooter gameplay. It looks great and runs fine enough on my PS4 Pro, as expected coming from Naughty Dog. I wouldn't really recommend this to anyone and I regret spending my time and money on it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Flawed sequel, but good game overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game in gameplay and graphics speaking, however, the story and narrative is disappointing, nevertheless aside that it is really entertaining.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    So glad I finally got this game.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only halfway into the game, but I’m really enjoying it. Some sad moments already that really tugged at my heartstrings. Amazing story in this game and amazing graphics. Easy mode for those that just want the story instead of the challenge. I like the challenge myself, but have died multiple times already. Totally recommend to anyone that has a PS4, enjoys melodramas, and isn’t scared of zombies.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Finally...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly watch while my son plays. Graphics, sound, etc. are lovely. Story telling, flow of game, camera angles, etc. are great. I did play the guitars, kind of, using the chord wheel (L1/R1) and strumming or picking the controller touchpad - cool. Infected encounters really done well. Son says worth the wait. Hopefully they'll give free updates/copies for PS5 for those that waited for and bought the PS4 version.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    One of the best PS4 games

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poignant story, with strong themes, is well-paced, the gameplay thoroughly reworked, allowing the rage of its heroine to express itself, all wrapped in the most elegant of bows. It marks the expansion of the universe linked to Ellie and Joel's first adventures thanks to a new, emotionally-charged and challenging quest. Definitely ranks among the best titles on the PS4

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    PS4 The Last Of Us part deux

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games like The Last Of Us is one of those ground breaking releases that allows gamers in different levels enjoy an immersive story line with plenty of action and enough levels as to not lose interest or too difficult to manage gameplay sequences. Very entertaining to say the least and better yet, got it at a terrific deal from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Graphical Bliss

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game has blown me away! I didn't expect to like the second game as much as the first, but really this game is a masterpiece of cinematic gaming. It's harrowing, and gnarly, unrelenting in all it shows, and just leaves you feeling gross for playing it. It doesn't sound that good, but that's what I was looking for in this new experience. Naughty Dog keeps on pumping out some of the best games there is.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    If you played the first one, you must play this on

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you played the first game and its expansions; this game improves on that formula of excellent gameplay, great cinematic elements, and excellent story. If you have not played the first game you can still play this game as there are sequences that tell what happened in the first game that will catch you up on what happened in summary. Take note that this game is violent and has an M rating, so it is not for kids.

    I would recommend this to a friend
  • Pros mentioned:
    Action, Gameplay, Story

    Rated 5 out of 5 stars

    Great story and graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great story, graphics, and brutal action. If your a fan of part one, you'll enjoy part two.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Stunning Game All Around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics, the gameplay, the story, all of it was a 10/10 for me. Not everyone liked the route they went with the narrative, but I would say that is either because they are too simple to understand the direction or need to ask themselves some hard questions about how they see other people. Overly judgmental people may not like their choices, but its a liberal take on a great story. One that I absolutely loved.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Strongest of recommends

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep and engaging narrative with gameplay to match the superb story telling Naughty Dog is known for. If you are a fan of the first game, you probably already know you will enjoy this one. Dont be scared by the reviews that scream of the "woke" kind. It is well told and polished. You can disagree with the direction, but the game is of the highest caliber. Strongest of recommends.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 4 out of 5 stars

    diversive game holds true

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of the original game and can understand why people got angered by some off the story choices but at the end of the day this is a piece of art and it is up to the creator to choose the direction of the story and it is up to us to like it or dislike it but the hate and vitriol aimed at so many people and groups is an ugly side of modern society. I loved the visuals, the game is beautiful and has some interesting story elements, the voice acting is exceptional but I got a little bored with the repetitive gameplay and the length of the game because of it.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Amazing game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The story of the last of us is the most amazing thing I ever experienced and the fact that they made a second game of and all ready great games is more excellent if you like the the last of us part 1 then your going to love part 2

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    AAA Game.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experienced. The story, sound design, stunning visuals and atmosphere. have been crafted to perfection. You can tell that a lot of effort and care went into making every pixel of this game. The story may be divisive, but that does not make it any less amazing. Ignore the insecure whining about SJW, you are doing yourself a disservice by not playing this game.

    I would recommend this to a friend
  • Pros mentioned:
    Story
    Cons mentioned:
    Difficulty

    Rated 5 out of 5 stars

    I’d endure 2020 another 7 years just to play this.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I say this as a 35 year old man who has played every console:gaming system out there... this is the best game I’ve ever played. The first one was amazing and easy to get into. This one was a little more difficult to get into after the half way point just for the fact it messes with your head and emotions. I really don’t think you’d get the full effect unless you have played the first one and are storyline driven.

    I would recommend this to a friend
  • Pros mentioned:
    Action, Story

    Rated 5 out of 5 stars

    Fantastic Story

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if you are a multiplayer aficionado that runs on the adrenaline of taking down your foes, you need to take the time to enjoy this story. The action is great, it's not scary per se, but it can be tense, but you really come for the story. It's truly immersive and worthwhile. Yes, it can be a little daunting and even exhausting at times (emotionally) it's worth the ride. Highly recommend it for any PS4 owner

    I would recommend this to a friend