Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$39.99

Customer reviews

Rating 4.7 out of 5 stars with 5591 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the solid gameplay and the continuation of the amazing story in "The Last of Us Part II". The overall performance and thrilling action are also appreciated, especially considering the excellent price. However, some customers expressed concerns regarding the ending, the level of violence, and the pacing, while others felt the game was not challenging enough.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 5,591 reviews
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    An emotional and well crafted albeit lengthy game

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Last of Us Part 2 provides a gripping narrative and action-packed gameplay. The music and sound design is impeccable and the characters are fleshed out and human. It pushes the bar on diversity in games and does an excellent job of exploring representation. Truly a masterpiece near the end of this console generation.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best games of this year!! Great follow up sequel to the first game, beautiful graphics, and love how Ellie is able to take over Joel's love of playing the guitar. So many new characters and great character development with Ellie as she's grown up and the story has taken a turn from her point of view.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great gameplay, story may or may not be for you.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [No spoilers] I personally loved this game. I know there's a lot of controversy about the direction the story takes but I think the way they executed it by the end is pretty good for the most part. If you can get past the initial shock and possible anger that comes from the direction, I believe it becomes enjoyable by the end. My only major complaint is that there are certain sections of the game that have a lot of time pass before you actually get to the next major story beat. Gameplay wise I have no complaints at all. It's an overall improvement from the last game with some new weapons, enemy types, and even smaller touches such as the ability to go prone. The graphics look great (as expected from Naughty Dog). TLDR: Good game with a story that takes a bold approach some might not agree with.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Team Joe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you seen the show you then must play the game. The game is quite long but the gameplay is amazing. Great story line and you don’t have to wait a year to see Abby’s story line. 10/10 game

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Must Play. Best of the Generation.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best PlayStation 4 games ever. The gameplay and environment are second to none. The story was captivating and interesting. While the sorry is controversial because of its direction, that shouldn’t keep you from playing this masterpiece.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome game! It is just as good as the original game.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    A must for story-driven gamers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game was amazing. I thoroughly loved the first TLOU, and this one reminded me why. I don't play TLOU for amazing mechanics or combat, I play it for the engaging story. And this game delivers over and over, driving a story that is painful and even conflicting to get through as a player, but that's the point. Some criticize that the game didn't change much gameplay-wise, and that's mostly true. But it doesn't feel like that matters, because you're too into the story to care about what buttons you're pressing. If you love cinematic games and engaging stories, definitely pick this one up. People need to understand that not everything is made for them. A creator wanted to make a story, and The Last of Us Part 2 is another part of the story that they wrote for us to enjoy, not a story we get to write because we wanted it to go our way. This game has gotten a lot of negative criticism for tons of reasons that, after playing the game, feel like negativity for negativity's sake - I implore you to give this game a try and enjoy it for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you loved The Last of Us part one gracphic wise, be ready to be blown away with this one. The story line is great and the engine they used to make this game is out of this world! You wont regret playing this game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 4 out of 5 stars

    Amazing story and narrative!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Last Of Us Part 2 picks up where the previous entry left off. Much like the first game, the audio and visuals are cutting edge. Additionally the story amd narrative are very strong, much like the previous entry. While there are more wide open areas (a la Uncharted 4) the controls, encounters, and pacing are pretty much the same as the prior entry. So don't expect a complete over haul compared to something like God Of War (PS4).

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    There name's NaughtyDog & they make great games

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just completed the story on survivor difficulty and really enjoyed it. I'll keep it short: this is one of the most impressive games I have ever played - the graphics, many of the gameplay systems and the attention to detail are truly amazing. This contains adult subject matter along the lines of gender fluidity/sexual orientation so this game isn't for people under 18 IMHO. It is extremely graphic and the attention to detail makes it even more intense, gruesome and dark. I recommend this game to anyone who likes Naughty Dog's previous titles. It's hard to recommend this game to average casual gamer because it is so intense and dark that I don't think many would enjoy it or want to see it through to the end. I mean, the trophy for completing the story is named "What I Had to Do." Also, if you are particularly sensitive to the subject matter I mentioned earlier, you should ask yourself whether you can handle video game characters talking about it. If you can handle that stuff and want to play one of the best games out there right now, I hope you pick it up and enjoy it!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Play It!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why there was so much controversy with this game. Story and gameplay was great. Graphics, voice acting, everything was excellent. Naughty Dog puts lots of efforts into their games, and this was no exception. I got it for $15 on sale, and it was worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Masterpiece

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best games I've ever played. Don't let the misguided anti-LGBTQ community ruin it for you. I don't care about any of that if the story works and it does. It doesn't feel forced down my throat and seems organic. The story is longer than you think but lots of fun. Gameplay is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Action, Story

    Rated 5 out of 5 stars

    Excellent Storyline and Gameplay

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing the first game in this series, I wasn't sure whether Naughty Dog could raise the bar for an S-tier game or not. However, I was pleasantly surprised and satisfied by the end of this game. A perfect blend of action and storytelling is the reason why TLOU Part II is the Game of the Year.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    The story will keep you playing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first game was great, I played it a few times, and even bought the remastered ps4 game to play Ellie’s story. When they announce that a sequel was coming I was skeptical since the second game is not always as good as the first. I was wrong this game is awesome you will be pleased with your purchase I was

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Wow!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible game! My husband and I enjoyed the story and the graphics! The different game modes were also super fun and challenging. We definitely recommend it! We were so sad to get to the end of the game lol

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 3 out of 5 stars

    Great gameplay, ok story

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gameplay is great, the graphics are top notch and beautiful on a 4K HDR display, very next-gen-like, gameplay is smooth on the PS4 Pro with very few dips, the presentation of the overall game and plot are outstanding and typical Naughty Dog. But the story is not even close to what I expected, and even uncomfortable at times. They’re definitely pushing an agenda with this one, and I really wish they had gone a different direction. I use video games to relax, get away from reality for a few hours a day, not to listen to your political and social viewpoints being shoved in my face at every turn. I wanted to play as Joel and Ellie again, see how things fleshed out after the events of the first game, which there is a little tiny bit of, not the direction they went. They did my boy wrong, and went way out in left field. This game both feels like The Last of Us and doesn’t all at the same time. Definitely NOT a 10/10. Was very excited for this one, but it falls short. I don’t pre-order and I don’t pay full price, but for the Last of Us 2, I made an exception...and I kinda wish I hadn’t. I still recommend the game, but wait for a sale. Didn’t want to believe the user reviews, but they’re not totally wrong. Doesn’t deserve 1/5 but doesn’t deserve 5/5 either. So I land somewhere in the middle.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Good game/graphics

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this game for my 21 year old son. He said the graphics were good and it has a pretty good story line also. He’s happy with the game and continues to play it often. He also has the first game in this series. Overall he said to give The Last of Us part 2 a good rating.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Incredible game

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever your opinions may be on the story, even if you saw the leaks, I implore you to try this yourself if you liked the first game and like a challenging and complex narrative. Gameplay is basically just a more polished and better version of the first one, and story is just as good imo. Worth the $60.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    Heart wrenching tense journey

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game was wonderful despite all the negative reviews I decided to play and finish it. This story is gut punching and beautiful with no one safe. It's a wonderful adventure and I needed an emotional break at the end. It's a tense game with almost zero letups but is extremely rewarding and wonderous.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Story

    Rated 5 out of 5 stars

    A must play game!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game! Gripping story lines and fun gameplay mechanic. If you're a TLOU fan, this one is for you!

    I would recommend this to a friend