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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 5589 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers frequently mention that the gameplay and story are solid and amazing, respectively. Many also appreciate the overall performance, thrilling action, and excellent price. On the other hand, some customers express concerns regarding the ending, violence, and pacing. A few customers commented on the game's difficulty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 5,589 reviews
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    2 thumbs up!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, does this game even need a review? From the get-go a lot of people already knew this was going to be a great game & sure enough, it was. It didn't disappoint & the story was just spectacular. Definitely a must have game.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Great game that went a bit too far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game, great graphic story and gameplay. I'm knocking off a star because good god, is this game depressing or what. I love games with grit and tragic story arcs; however, this game is straight tragedy throughout. Without moments of light heartedness or character development, it just feels like it insists upon itself and becomes a bit of a slog to finish.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    So pretty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and runs even smoother on ps5! Daughter hadn't played it yet and keeps running to tell me how messed up game is while also loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Graphics are amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an upgrade from the previous game in terms of graphics and game play. However, in my opinion, the previous installment had a much better story and not too many flashback as this one did. But it's just a minor complaint. Highly recommend buying this game if you played the first one.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Game

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game will zone you out into their world of the infected.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Hours of fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing as ellie was great. About 15-17 hours of gameplay as ellie and about 15 as abby if i remember correctly. Great additions to the gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Fantastic Story and Gameplay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't pay attention to the haters on Metacritic that are giving this game bad reviews because they don't like aspects of the characters. That just shows what type of person they are. This game shows you two sides to the story making you feel for everyone in the game on both sides.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Naughty dog

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a big fan of this game the 1st one was awesome. That part 2 is really awesome and really features are really extremely good. I love the settings.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    My 2020 Savior in Quarantine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing sequel and story line addition to the original. There was definitely an array of emotions through this roller coaster story from “ohhhhh ya” to “what just happened?? NOOOOOO!”. If you’re a fan of the first installment definitely make plans to buy this one!

    I would recommend this to a friend
  • Pros mentioned:
    Action

    Rated 5 out of 5 stars

    The last of us part 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great game! Both 1 & 2 of last of us are great if you like action packed games. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    The Last of Us 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game I don’t know why so many people are hating. The story was Good!!! But not as good as the TLOU but could say the game mechanics were way better than the first and graphics. I believe its a good game overall!!! I Truly enjoyed it hopefully we get some side story and online.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Love this game!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not particularly crazy about some of the topics but overall the game and story are fantastic!! Lots of nice unexpected twists to the story!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Doesn’t deserve all the hate it got

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLOU Part 1 was amazing and sure, maybe this one wasn’t as good - but it’s still a great game in its own right that didn’t deserve all the unnecessary ridicule it received.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great Game! But Pre order wasn't honored.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had been waiting for this game for a long time. Great graphics and in game options! I pre ordered this more than a month before but it was delivered 4 days after the promised date (release date) so had to pick one up from the store on release date. Nothing wrong with the game though.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Enjoyable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this game for my husband and he really enjoyed it. He beat the game within a month. The graphics are decent, he did say he might restart it on a higher difficulty level.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Amazing story, gameplay, audio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Played the original and have been blown away by this follow up. The pinnacle of PS4 graphics, detail, storyline and an amazing soundtrack with audio production. Been playing it on release weekend. A game like this doesn't come around often. Don't deny yourself a stellar experience.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    An Amazing, Generational Experience

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Last of Us 2 is a breathtaking game, both from a visually perspective as well as a narrative one. It pushes the boundaries of what is possible in a video game. It is the Game of the Year for a reason and should be experienced by anyone who enjoyed the first one.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time preordered through Best Buy. I was happy to be able to get the game on release day . Had this game on preorder from GameStop and covid hit and closed store. Thanks to Best Buy I was at least able to buy standard version. I now have preordered more games through Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good sequel to a already good game. But there are few disappointments with the way they handle the characters relationship right at the start. All the game mechanics are there from the first game so everything was just like picking up from where you left of.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Game of the year

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just won Game Awards game of the year. I’m new to the PS5 fam and The Last of Us was the second game I played. Purchased The Last OF Us 2 immediately and haven’t been disappointed. The game is iconic and a great price. A must have for any collection or zombie lover.

    I would recommend this to a friend