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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 5589 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers frequently mention that the gameplay and story are solid and amazing, respectively. Many also appreciate the overall performance, thrilling action, and excellent price. On the other hand, some customers express concerns regarding the ending, violence, and pacing. A few customers commented on the game's difficulty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 5,589 reviews
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Game not for the sensitive

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned into my favorite game of all time . It’s brutal and unforgiving. I loved the 1st game also. You don’t feel good after playing it but if you want a bleak post apocalyptic adventure this is your game. I loved every minute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good game, the story disappointed me at the beggining as some reviews mention too, but while I was playing it I was able to digest and follow the game. Looks like new game may change directions lets see, I got the game on sale so no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Epic campaign, worth every cent.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only 6 hours into this 25-30 hour campaign and already feel I've got my money's worth... What a great sequel... some people may not agree with the story as this does have some unexpected turn of events, but that will not deter me from an amazing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    One of the best PS4 games ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don’t pay attention to haters bombing this game online before even playing it. Play it for yourself first. It’s emotional plot, strong gameplay and immersive world with intricate details makes it the best PS4 exclusive, hands down. Thank you Naughty Dog!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Last of us

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game for the PlayStation in the history of games. This game is controversial but it is a beautiful game

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Worth the wait !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed when I heard they were pushing back the release date. It was definitely worth the wait ! The graphics are much better. They also made a ton of small tweaks that make the game a lot more interactive and engaging. Well worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 2 out of 5 stars

    A significant step down from the first game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally, TLoU was a brilliant video game that went beyond excellent voice acting, game play and plot, to feature transcendent moments that made it more than a game. These moments included the final, haunting "lie" that Joel told to Ellie. Joel's lie added another dimension to the ending of the original and became an important theme in TLoU2. The relationship between Ellie and Joel was a father/daughter dynamic of love that drove the emotional attachment of the player. It helped the player relate to the characters and was a winning formula for Neil Druckman and Naughty Dog -- a formula that they had no reason to reject. But it was rejected very early in TLoU2 when Joel was killed. So instead of Ellie and Joel being able to work through the lie together, it became about Ellie trying to find meaning for her life and forgiveness for Joel without him being a part of the gameplay. TLoU2 was about about revenge. That can only work when the player is fully behind the revenge plot. But TLoU2 makes it impossible for the player to be into revenge because it jumps around from memory to memory and jumps between the two "first-person shooter" characters, who each seek revenge. I understand Neil Druckman was going for a more profound concept, like teaching the player that violence and revenge are not the answer, but that is a totally self-defeating message in this game, on every level. It feels like TLoU2 is looking for those transcendent moments of the first game, but all the moments in TLoU2 fail to achieve emotional connection with the player. The nobilty and universal theme of the father/daughter type of relationship between Joel and Ellie is replaced with gender dysphoria and dysfunction. Joel had a sense of responsibility and compassion for Ellie that drove the first story. After he dies early in TLoU2, it is replaced with confusion, abandonment, a lack of conviction and wishy-washy motivation of the characters. By killing Joel early in TLoU2 and engaging in gender bending weak allegiances between the remaining characters, including Ellie, Druckman forces the player to try to relate to characters they will not be able to relate to. He may have thought this was noble, but it is a mess. In terms of gameplay relative to TLoU, there are some updates to the graphics, weapons, enemies and controls. The voice acting remains solid. Naughty Dog is second only to Rock Star in voice acting. But the bottom line is that the game is not fun to play because of the disconnect between the characters and the lack of emotional connection that was assured when Joel exited early. Druckman did not even attempt to build on his winning formula that could have elevated TLoU2 to universal themes about humanity. He tossed it aside for no reason, and it was a real let-down for those of us who looked forward to the sequel for many years. To say a few kind words about TLoU2, the new kinds of infected were very well conceived and executed in the gameplay. There are still clickers and runners, but instead of bolters there are now shamblers, stalkers, and a surprise infected monster -- be warned, this is a very dangerous opponent! But the ending and plot were such a let-down that we cannot recommend TLoU2.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    loved it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of my favorite games that i've played so many times. physical preorder came with the preorder too, which was nice! highly recommend, don't be turned away by hateful comments.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Gritty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An exceptional follow up to original. There’s load’s to do in these games and TLOU2 will have you sitting on the edge of your seat.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So far an incredible game...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not finished yet, but it's been great so far. Some on other social platforms have been review bombing this game, and that is a shame. Consider experiencing this for yourself to form your own opinion. In the end I think it will be worth the price of admission.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Hard to love second half but still great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great game. The second half of the game messes with your emotions a lot. You might hate parts because of how attached to the characters you are but if you play the whole story, you realize how amazing the game it.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    AMAZING GAME! worth the wait.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING GAME! The wife and I went out to buy a PS4 just to play part one in anticipation for this one. The storyline is different, but the game just hits differently in a real great way. I loved this series and I believe it was worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great game with amazing graphics and action-focused gameplay. Unfortunately it is marred by a plot full of liberal virtue signaling and globalist propaganda. Regardless, I like to get the zombies and hit them. I would recommend this to a friend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Good game, controversial story

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLOU2 excels at all aspects of a great game: gameplay, world-building, characters, graphics, etc. The issue that caused a lot of controversy is with the direction of the story. This game does not give you many victories and intends to make you feel sad, frustrated, and angry. It is still a well constructed narrative, but not one that leaves you feeling good.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game was great but I will never preorder from Best Buy again. The in game preorder code was not provided. The first time I called they had no idea what I was talking about and the second time they said I had to wait 15 days to receive it, which I never got.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Video Game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics, story, gameplay. This even has sounds! Effects and motion capture. It's like looking at a TV while controlling a character. 10/10 would purchase again. I did actually buy this, it's good.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are insane and the story is even better. It was the first game I got for my PS5 and it didn't disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Tough emotional game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replayed the first game ahead of Part 2. Gameplay wise Part 2 really refines a lot of the aspects in the first game. While some may feel like the overall story in the first game was better, I believe it's impossible to deny this game will make you feel.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Great game play, story not as compelling as the fi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the first game, they've improved graphics, sound effects, movement mechanics, and several other little things like how you upgrade weapons, etc. The story lacks though, and is probably the best they could do with a sequel to a game that didn't need a sequel. I'd still recommend the game, as it's better than a lot of the other garbage that's out there.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    TLOUp2

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price on a great game. I am very happy! I would recommend if you are looking for a good game.

    I would recommend this to a friend