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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the solid gameplay and the continuation of the amazing story in "The Last of Us Part II". The overall performance and thrilling action are also appreciated, especially considering the excellent price. However, some customers expressed concerns regarding the ending, the level of violence, and the pacing, while others felt the game was not challenging enough.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 5,592 reviews
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Fun!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. So much fun and great addition as a second game. Graphics were awesome. Story scenes are a bit long though and drag out the game but definitely want to keep playing.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great game!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About a quarter of the way through. Great game so far. Very dark. The first game was great and set the bar high. We’ll see if this one lives up to the expectation. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Amazing game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game of the year and Best Buy’s preorder option worked out great. It was delivered early in the day so I was able to enjoy it all night without ever having to leave the house

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    GOTY

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Naughty Dog’s time and hard work paid off with this game. It took me 26 hours to finish from the beginning to the end. I see the love and dedication put into this by ND.

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Great game as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have waited for a long time for this game to be released. I love the Last of Us Part 2 just as much as of the first one. It's a great game and has great story line and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Greatest game ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game. This is an amazing video game filled with dearth and nuance. We loved playing this game with our children. Just kidding! Grown ups only!! Great game though.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Excellent finale to a gripping story

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent finale to a PS classic. Just wish they would give the remakes and remasters a break.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Amazing work of art! Must Buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy the digital version of this because the physical wasn't delivered and I had to play it on release day today! THIS GAME IS A WORK OF ART! Must buy for every PS4 owner!

    I would recommend this to a friend
  • Pros mentioned:
    Story

    Rated 5 out of 5 stars

    Nice follow up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great story line with a decent amount of suspense and action. Crafting gets a little repetitive but it's similar to the original. This game is definitely not for children also.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    great game with some issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gameplay, world, and sound are incredible. story has some pacing issues and details that make the characters and plot a little incoherent. would definitely recommend still. In a world where Fortnite skins are 20 bucks theres no way that this game isnt worth 60.

    I would recommend this to a friend
  • Cons mentioned:
    Ending

    Rated 4 out of 5 stars

    I thought it was good; sue me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s obviously a huge split among fans regarding this game but, personally, I thought it was great and thought provoking. My husband and I played through it in 3 days, in 3 sittings. The ending did seem pretty dragged out though, if I’m being honest.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    One of the best games to date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite games to date. I beat it in one weekend because I couldn’t put it down. It is a great follow up to the first one.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    It is worth the hype

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great game everything that I expected much better than part 1 PlayStation really hit a grand slam on this game I highly recommend it to anyone who loves playing PS4 games

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Game of the Year for a REASON!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this game. From the story to the gameplay this is what a Triple A game looks like. Thank you so much Naughty Dog, Sony and Best Buy for everything.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Once you start, you be able to put it down!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game has a great flow! The gameplay is fun once you get started it is hard to stop. I played 4 hours straight the first night

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite series and I wasn't disappointed in this game. It does not live up to the levels of the first game, but this was still a fun and enjoyable experience.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Fun game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game is extremely fun to play. The story can be vague at times but it still seems to keep drawing you in. Definitely recommend if you have the time to play it

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Too repetitive OK Story

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mix feeling about this game, the graphics are GREAT specially if you play it on a PS5 with a nice 4K TV. The story is OK and it get too repetitive and bore...Remember this is a sequel so play this ONLY if you played The Last of Us Part 1

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing game. Just like the first, one of the best of its generation. Know what you're in for though - it's a miserable, awful journey that everyone should play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great game at a great price and very fun to play.

    I would recommend this to a friend