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Customer Ratings & Reviews

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Customer reviews

Rating 2.3 out of 5 stars with 50 reviews

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Rating by feature

  • Value

    Rating 2.1 out of 5 stars

  • Quality

    Rating 2.1 out of 5 stars

  • Ease of Use

    Rating 2.6 out of 5 stars

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28%would recommend to a friend

Customers are saying

Customers highly value the story in "The Lord of the Rings: Gollum," though some find it underwhelming. However, a significant number of customers expressed concerns regarding the gameplay mechanics, citing challenges and a perceived brevity to the overall experience. The game's difficulty was also noted by several players. Improvements to the gameplay are suggested by customer feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 26 reviews
  • Rated 1 out of 5 stars

    Disappointed and Demoralized

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a PlayStation gamer and Lord of the rings fan, I was looking forward to playing Gollum: The Lord of the rings on my PS5. In addition, I’m a trophy hunter so getting the platinum trophy/100% completion is key for my gaming experience. Poor graphics and controls, glitches and bugs, and the overall experience is quite disappointing. I typically don’t write negative reviews. I prefer to focus on the positive, and give credit where credit is due. After a wonderful experience with the game “Shadow of Mordor”, I had high expectations and thought, an adventure with Gollum would be a unique and fun experience. Why? Why release the game in this state? Take a look at the reviews from critics and users alike.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unworthy to be called LOTR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gollum’s graphics are just terrible. His movement are irratic abd ubresponsive at times. Very boring gameplay in what should have been a stellar, action packed, excifing game. Difficult canera angles and again, i mention, just awful graphics. Seriously. So sorry i spent $60 on this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time or money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it negative stars if I could. This game is horrible and should of never been released as a finished product. Game crashes, stutters and just overall a lot of bugs. Not worth the money at all, I really tried to like it being a LOTR fan but this game will get traded in immediately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nahhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept freezing soon as game started. Terrible graphics to be a newer game, definitely seemed low budget

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good game. Especially for the price its selling for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay far away from this one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be one of the most regrettable purchases I’ve ever made. The gameplay is horrendous. The game doesn’t always recognize when you mean to run or jump making it easy to die. The graphics look like the studio gave up halfway through development. The voice acting is beyond reproach. Avoid this game at all costs. If you were dumb enough to buy this like I did, toss it back into the fires of Mount Doom.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lord of the Bargain Bin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long awaited garbage. Boring story boring gameplay and repetitive tasks. Save your hard earned 70 bucks. You've been warned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not precious at all.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is a tough nut to crack. On the one hand, it has the foundation to tell a truly original story. On the other, it was plague by numerous delays that should have produced a quality experience. Unfortunately, it too far too long for it to be delivered in the state it is; a broken & painful slog in a universe no amount of love can salvage. It's really unfortunate we can't seem to get quality games in Tolkien's universe these days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sneaking and more sneaking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what I expected, but it is literally just golem sneaking around.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lame

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the most boring and disappointing games I’ve ever played

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ehhh, hard pass.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally one of the worst half-cooked games I've ever played. Even on PS5 with ray tracing it looks like a PS3 game at best. It plays like a cheap Tomb Raider-esque game.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad game play reviews.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the gane due to so many bad reviews online. When i saw videos of online game play, i didnt hesitate to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never Got Here

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They say it was delivered, and that may be so, but it isn't here.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gollum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected wasted money gameplay too repetitive and really no action

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrendous

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't even think about it. If you do, take something so you can forget it exists.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like watching the one ring ne thrown into the fire..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad, this could've been a sleeper hit.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is poorly made and unfullfiling. Don't waste your time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Haven’t played it but going off review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned upon delivery, due to reviews stating it was trash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst game ever played in my life so far. what a shame

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GOLLUM

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damage item, poor quality of pre-orders online.....

    No, I would not recommend this to a friend