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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 384 reviews

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93%
would recommend
to a friend

Customers are saying

Customers praise The Sims 4's engaging gameplay, finding it enjoyable and accessible even for beginners. Positive feedback also highlights the game's ease of use and fun factor, with many citing its value for money and creative opportunities. However, some users mention challenges with the controls, suggesting areas for potential improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 35 reviews
  • Cons mentioned:
    Controls

    Rated 3 out of 5 stars

    Very hard to control the pointer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is very similar to the computer versions, however, there are a few bugs in the game. It's very difficult way to control the pointer. It seems to jump all over the place. It also erased my original family and house that I started with. after I started a new character in another house I went back to play the original one and they were gone. Not even in the library. I stopped playing after that. I may go back to it,but hope for an update.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay, Price

    Rated 3 out of 5 stars

    cool

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    def worth the money and a solid and a solid purchase def worth the money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter. She enjoys it for the most part, but is kind of bummed that it has less options then the PC version.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as good as some of the other sims games but still had a good time

    I would recommend this to a friend
  • Cons mentioned:
    Controls

    Rated 3 out of 5 stars

    A full featured game with Terrible controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most full featured Console version of the Sims ever made. It really has pretty much everything the PC version has. The controls are awful though and even after many hours of play still feel clumsy and difficult to navigate.

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Takes a little while to get going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sims 4 is very comprehensive. To the point where it took a while to get things started up and to start making everything interact correctly. So it has been boring at times to get through that, but hopefully going to get better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Got it for the wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably not going to play it, it’s a Christmas gift for the wife

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as Sims 3...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting a lot from the Sims 4, but was let down. The game progression is very slow, and has some glitches that can set you back. I still play the Sims 3 on Xbox 360, but I have barely played the Sims 4 on Xbox One...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Port, Needs Keyboard & Mouse Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best port from PC to console of a Sims game to date, however there’s still a few shortcomings. I know that future keyboard and mouse support has been announced - no idea when that will be available however so for now the controls aren’t that great. It’s also surprising that EA doesn’t allow you to log in and have access to the packs you’ve already purchased on the PC version? Seems like a no-brainer and we’re definitely not paying for the packs twice! I would recommend the game to a friend, but not the current iteration until these things get added.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Controls

    Rated 3 out of 5 stars

    Better on PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think they did a good job with this port. The controls aren’t very good controls way better on pc and it’s hard to use the Xbox one controller on this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to read the small font on a TV screen. Did no enjoy this game.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Controls

    Rated 3 out of 5 stars

    Okayish Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quite interesting, but the controls are to complicated for a console. Prefer the PC version.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 3 out of 5 stars

    very fun game

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun game and my son enjoy the games.worth for the money i paid.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn't the hit expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little guys wanted this for the XBOX but it just didn't live up to their expectations.

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good game just hard to moved around it’s not the same as the one on pc

    I would recommend this to a friend
  • Cons mentioned:
    Controls

    Rated 3 out of 5 stars

    Fun but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls are a little tougher to do things with compared to the computer version

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Coo game, hard to navigate

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really neat game! But my g harder to navigate on Xbox than on pc

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun game but kind of hard to understand if you havent played before

    I would recommend this to a friend
  • Pros mentioned:
    Fun

    Rated 3 out of 5 stars

    Xbox game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids appear to like this game but I found it hard to engage with

    No, I would not recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 3 out of 5 stars

    Decent game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About what was expected from a Sims game, plays well on xbox

    I would recommend this to a friend