Customer Ratings & Reviews

I want to start this review by saying this Massager is Awsome! I have the Theragun Elite, and I could not be happier with it. I have used it on my calf and lower back, all great, but I found a Carpal Tunnel setting on the App. The App was at first a bit hard to find; however, ten minutes later, I was connected to the device and started on my hands. The one thing I expected was how loud it was going to be, then I took it out of the box, turned it on and was amazed how much quieter it is, especially compared to other devices. Don't get me wrong it's not silent, but it is not annoying at all. The Elite comes with five attachments, and everything comes in a fantastic case its made to hold the charger and all attachments. I am still shocked at how well it works on my hands. I can type and hold things (that I could not do before) without pain. I understand it may cost more than other devices, but it's my body, and I am worth it.

Had the massage gun for almost 3 weeks, the battery doesn't charge anymore. Now seeing alot of reviews for defective battery

I decided to return this item for a number of reasons & after many conversations with Therabody. I ultimately purchased a Pro, Gen 4.

So if you’re like me, and stuck working from home, you may be starting to feel the effects of the non-optimal home office setup. Turns out those nondescript office chairs in the office were actually quite nice and ergonomic. I’ve found several things, and have been adjusting to find a home nervana. The bad news is that most of it is a reaction, and it has left my back, shoulders, and legs in knots. Also, my exercise routine has been off, and now getting back into it I’m even extra sore. Enter the Theragun Elite. Theragun’s Elite is an amazing deep tissue massager that is surprisingly easy to use. I’ve never used a personal deep tissue massager, but the Theragun is an experience. Some of the stand out features are smartphone bluetooth connectivity, OLED screen, multiple foam attachments, wireless charging, and 120 minute battery life. So out of the box, you’ll immediately notice that the included carrying case is a nice soft shell case that offers decent protection if you’re on the road. If not, it provides a convenient place to store all the accessories for the device. Inside the case you’ll find the Elite with its default damper attachment installed. Inside one of the pockets is the 45w AC adapter (20v @ 2.25a barrel jack positive inside). The other pocket has the attachments, and literature. The Elite comes with a ball, wedge, thumb, and cone attachments beyond the damper. The literature comes with a quick start guide that shows you how to use the device. It also links to the app. The device itself is quite simple, with a simple 5 button interface. The center button powers on and starts a routine. The up and down button change the intensity between 1750 and 2400 percussions a minute. The left and right will choose a treatment, but mostly this is a ramp up and down with a 30 second timer mode or a freestyle mode. The screen has a built in pressure meter, that will show you if you’re applying good pressure. These are all very helpful tools in using the device. What’s more helpful is the smartphone app. During use, the device vibrates quite fast, so the screen may not be overly readable. Furthermore, most of the activities place the screen in an angle that would not be visible from the user. So the screen might be helpful when massaging your quads, but certainly not your own shoulders. The smartphone app seems like a missed opportunity. While it provides plenty of routines, and links to products, it doesn’t provide much in the way of a tutorial. It will jump in to starting your device, telling you which grip to use and give you a picture of the area you are to massage. These are great for those seasoned with the device, but a tutorial on each of the grips, and even linking to the tutorial videos on the website would be helpful for the beginner. At first I was a bit overwhelmed. After spending some time on the website, watching videos, and seeing how to hold/use for various body areas, the app is great. I just wish it had a bit more help for the beginner. Where the app does great is providing a large variety of routines and ease of getting them started. The device is quite easy to grip and use. Holding it like a gun works for areas like legs, but the triangle shape makes it quite easy to hold at different angles. Shoulders for instance, require holding it backwards (the reverse grip), but that is quite natural. The lower back requires holding it by the end, which I thought would be more difficult than it was, but it worked quite well. I have a couple small kids, and the device was safe enough to massage their feet with light pressure. They loved it, and let me do their back as well while giggling (it does tickle)! The device is pretty quiet considering what it's doing. The QX65 motor Theragun is quite proud of, and it’s quite the machine. Vibrating at 2400 percussions a minute, the noise is barely noticable. Of course once you start using it on yourself, noise is amplified by your own body, so at least you aren’t bothering your partner too much using it before bed. I found my head would get a bit fuzzy when doing my shoulders. Battery life is excellent. Given that many routines are only 4-10 minutes, you get many different routines on a charge. The battery seems to hold up quite well As far as how effective it is, well - it’s intense. If you’ve never had a deep tissue massage, or one of these massagers before it may be a little intense, even on the lower setting. The good news is, you are in control of the pressure, and while the app may be telling you to lay it on thick, you can back off if you feel uncomfortable. Once you trust the device, it becomes easy to put the right pressure into certain areas. Other areas might be a bit tender at first, so you might go lighter. The feeling is between tickling, and a bit of dull uncomfortable pain depending on the area and pressure. I definitely found myself wincing a few times, but afterwards I felt quite a bit more relaxed in most spots. My right shoulder often gets a kink in it, and the Theragun does a good job loosening me up. I found it felt good on sore muscles post workout, but didn’t seem to reduce my DOMS much. Overall, there is a learning curve, but it’s easy enough once you get past the grips. One small disappointment for the price is the lack of the wireless charging dock. It's an additional $79 which I feel like could have been included at the $400 MSRP. I feel like if you are going to use this regularly, the dock seems quite handy. If you’re looking for something to relieve your WFH pain, then the Theragun Elite is a good piece of kit. I’m quite impressed with the build quality and effectiveness of this tool. It’s pricey, but quite effective. Don’t be intimidated by it, just watch some of the helpful videos on Theragun’s site. I highly recommend this!

If you buy this item don’t buy online and test in the store before you walk out the door. There is clearly an issue with the battery in a batch of the these units. Gun comes with no power and when you plug it in to charge it shows 0% and never changes. Dealt with returning it twice. Nice quality control.

I just got back from Best Buy with my second one today as the first one would not charge. Same issue with the second one.. battery on screen shows charging but after several hours it still has zero battery and wont turn on. Found an entire thread of this issue .. https://www.reddit.com/r/XXRunning/comments/r3kjm6/charging_battery_issue_with_new_theragun_elite/

It worked great... until 1 year and 2 weeks. Now it won't turn on and the battery stays at 0% when charging.

Does not work at all anymore single time use !! Complete waste of money avoid this trash at all cost

Wouldn't turn on and didn't charge, tried multiple sockets. Returned for one that was shipped to my home, had the same issue of not turning on or charging and this one even had a piece rattling on the inside. Went back to Best Buy and returned it for the Elite version, not only did it work it actually felt sturdier than the Product red version

First unit, plugged for 24 hrs and still 0% charge. Returned and store re-order for me. Second unit received Dec28,2021, plugged and charge for 100% , press power button ‘On’ doesn’t work. Returned to store again. Deadgun not Theragun!

I bought the white version of this product online and I received it in less than a week. Unfortunately this device would not charge and I had to go to the store and exchange it for a new one. Apparently, based on a quick online search, quite a few of these guns suffer from the same issue of not being able to charge. Weird!

Battery wouldn't charge, so i haven't been able to use it. Trying to get a replacement.

Broke on first charge. Returned and didn’t replace after first use.

Great customer service, however the product stopped charging in a week.

First of all, product (Elite) was delivered to neighbors and they had to bring to me. Unboxed and charged it for hours, yet battery is at 0%, dissappointed to see company sends out products without quality check and wonder if all the positive reviews were true or fake!

Horrible product. First one wouldn’t charge so I went back and got another one…. It wouldn’t charge either. Went back to the store and got my money back. $300 for a dud, great Christmas gift… pshhh!

Less than 2 years old and the item is a paperweight. Didn't use the item for maybe 6 months and once I put it back on the charger it acknowledges the charger but stays at 0% battery. Customer service will only abide by their

It would charge but would not stay on or hold a charge.

I’ve never owned a percussive massager before, so this has been a new experience. Don’t confuse this with any sort of vibrator or other massage devices. This provides serious, deep, penetrating massage intended to be therapeutic and regenerative. At first, it may seem overly aggressive, but you quickly learn to love it as it helps alleviate sore, stiff muscles aa well as various aches and pains. Theragun was one of the first devices of this kind, and over the past 12 years, it has evolved. It’s still one of the most powerful, but in this fourth-generation series it has fully evolved. It’s quiet and a thing of beauty in design and appearance. The build quality and finish is very high end, and it’s priced accordingly. The triangular shape allows you to quickly change your grip and reach any muscle areas with ease and good balance in the hand. One of the biggest complaints I read about previous Theraguns was a near jackhammer level noise level. That’s really been address with this series, and it’s easy to carry on a conversation or watch TV while using it. The Elite has a 120 minute run-time per charge. It comes with five different massage attachments and the recharger. This all fits in an attractive carrying case. There’s a small OLED readout which shows which of 5 different speeds you’re using, and a bar graph which indicates how much pressure you’re applying. You can also select up to three downloadable massage programs of your choosing. This is done through the Bluetooth connected Therabody app. Of course, you can manually use the unit as you wish, but when using the app, it will control running times and intensity. You can also set up a personal routine with as many as 10 different programs to cycle through. That said, my only negative experience was with the app. The Android app has a serious issue and completely bricked my unit while attempting a firmware update. I finally loaded the app on an Apple device which was successful in finishing the update, and I once again have a functional unit. That’s just not acceptable. In Therabody’s defense, they did call me when I sent a support request and have taken note of the problem. Hopefully, this will be corrected quickly. However, I’m giving 4 stars in this review due to this more than minor problem. When corrected, I’d definitely change my rating to 5 stars.

$400 paperweight. Battery came with 0%, won't charge, and won't turn on.