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Customer Ratings & Reviews

Your price for this item is $8,999.00

Customer reviews

Rating 3.9 out of 5 stars with 9 reviews

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56%
would recommend
to a friend

Customers are saying

Customers value the Professional Series 30" Built-In Electric Convection Wall Oven with Built-In Microwave for its sleek design and convenient features. However, some customers have experienced significant shipping delays, with one customer reporting a wait of over six months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Rated 5 out of 5 stars

    Combo Oven unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product appeal and brand recognition makes it a great addition to our proyects

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like the unfinished bottom it should have a cover, the rubber screws when you close the oven doors keep falling out, the mesh rope like material around the wall of oven were you close the door is not glued down it says in places it’s only glued in the corners. I am extremely surprised at where they are cutting back on such expensive high-end appliances. I am disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Oven-Microwave combo.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good combo to have. I should have gone for simple microwave as this here is advance and it also work as more than Microwave. Only glitch was it arrived after 6 months or more from purchase date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Willis

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the double oven and built in microwave. Still learning all the bells and whistles and wifi programs. Thermador makes an excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermador

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best microwave/oven ever. I waited for over a year for this oven

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Single unit AC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the product yet as it is not installed but it seems good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Thermador Wall Oven

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to write a review but I paid for this 7 months ago and still have not received this oven and Thermador can not even give me a date when it will ship. Sounds like Thermador has had this problem for years and you would think they would figure out how to fill orders sooner than what we are seeing.

    No, I would not recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Hi JeffrH, if you have any questions or concerns about your order, please call The Best Buy Support Line at 1-888-237-8289. thermador

  • Rated 4 out of 5 stars

    Good but frustrating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, reliable but with some annoying features. 1. The microwave sounds/alerts, at the completion of timer, are super annoying and continue until you physically open the door. No, this is not an option you can change/adjust or turn off, according to Thermador. 2. The number of actions to start the microwave are excessive. There is no quick start button if you want a 30 second or 1 minute operation. You can you push several keys to make it work. While I love the quality and looks, I would not recommend due to the above, especially given the high price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid at all cost - it will never arrive.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this in March 2021. I have been given over 10 different dates that this will arrive pushing it into future. It has now been pushed into June 2022 now. I don't expect this date to be real either. It is utterly ridiculous that I am being toyed with and given repeated fictitious dates. I can't believe Thermador is this incompetent. They obviously aren't even attempting to manufacture this. The worst part is BestBuy forces you to pay for this prior to ordering instead of paying when it ships. If it ever arrives, it will be well over a year after I paid thousands to BestBuy for it.

    No, I would not recommend this to a friend
    • Brand response from Thermador Team
      Posted .

      Hello Storm, we're sincerely sorry for the inconvenience. We understand how frustrating this has been and are doing everything to ensure all product orders are filled. This worldwide situation has made keeping up with demand for our products very challenging. For more information on delivery status, please click this link: https://www.thermador.com/us/supply-chain-letter?intcid=USP_Call_Center%7E%7EWebsite%7EStage%7E. Please remain in contact with your dealer for the most up-to-date status of your order. They may contact their Thermador representative with the purchase order number for more information. We do thank you for choosing Thermador. thermador

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