Customer Ratings & Reviews

Excellent for work in hard disks 2.5 and 3.5 inches

Works great dose what it's suppose to do love it .

I was hoping to use this to make an image of my old HDD and instead it erases the whole drive :( not user error either works great if you don't have any HDD bays left

I purchased this to access a hard drive I had with old data. The one I bought did not work after trying two computers. I bought another brand and returned this one

This seems to be a case of Operator Error though I only have an average understanding of technology. I had 5 computers of various ages that I wanted to wipe the drives clean. I guess at least 1 only 6 years old. This device only read the drives with newer connections. So, as I said, I didn't understand what the description was and wasted about 3 hours of my life looking up youtube videos, and going to the manufacturers website to figure it out. Finally, I brought it back and they said my stuff was old.

This unit corrupted 2 hard drives. It loses connection and forces the drive to disconnect prematurely. A google search reveals other users with the same problem.

The device has a nice approach versus conventional cables by utilizing a docking station but for universally compatibility the usb and power cable should be items that can be replace easily. The USB cable could use a USB3 cable instead of the proprietary one included. The power cable could also should be review for improvements since if you loose the cable you stuck with a docking station with no power. If they made something this cool they could improve it with the suggestions written.

It died in less than a year. I’ve been trying to get a replacement however I haven’t had any luck.

Very vague on the setup and operation What software I can find doesn't seem to work right Only able to use 1 drive in it will not open 2nd drive at all

I have purchased two of these items in the last 6 months, unfortunately they have both stopped working. One quit within my return period, the other has just died after 4 months of working. Seems to be a power issue with both.

The dual Enclosure worked initially for two drives, but eventually one drive wasn't being recognized and eventually both drives became corrupted. Luckily I had recovery software , so I didn't lose much data, but it took a long time. I had two drives 3Tb and 6 TB drives and both were WD green drives. Since I had the enclosure over the 15 days return policy, I was unable to return it. I using it now with only the 6TB drive and it works fine with only one drive.

Day one, I uploaded confidential client data, and week two the drive would not run. What else is there to say? I have been a web designer for 24 years. I started TrueZeal in 1993. I've had other drives to go bad, but most last a few years. I could not return drive because it had confidential client data on it. This was an 8TB drive!

Very poor instructions....Too small..Too many languages..No phone to call for help. Not enough information to know what is going on........I think company wants to sell these and not hear from customer following sale. I was in Best Buy store yesterday and store had no idea? Now I have to wait to take it to store... Best Buy said they would look it over. I don't know about J? L? Format J? Wipes out J? WTF ?

It would be better if it came with software. Other than it works just how it says it does.

Files that I tried to transfer we considered dirty and couldn't be transferred so I had to return the product.

Does not read SSD drives as the brand. Will not let you use the SSD firmware program. Otherwise good for an HDD.

You can't leave your internal hard drive plugged in to the device. The hard drives will end up crashed after some time.

Plugged in the drive and hit the power button. Blue lights went on but drives never showed up on my computer (even though I felt they were spinning). Powered down and back up but this time no lights came on. Had to return as it never worked.

Was told at store that it would work. No luck. Seemed like a good product and easy to install.

tried a few hard drives and would not read. it is . ok. nothing great. hard to pop out when complete.