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Customer Ratings & Reviews

Your price for this item is $42.99
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The comparable value price is $44.99

Customer reviews

Rating 4.4 out of 5 stars with 1140 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers have good things to say about the BlacX Duet Hard Drive Enclosure Docking Station, particularly its data recovery capabilities and user-friendly design. Many users find it an effective tool for recovering data, while others appreciate its simplicity and ease of use. The compatibility of the docking station with various devices and its USB 3.0 connectivity, which ensures fast data transfer speeds, are also well-received features.However, there are some concerns regarding its durability, with a few customers reporting that their devices stopped working after limited use. Additionally, some users have expressed disappointment with the capacity of the hard drive and have encountered defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,140 reviews
  • Cons mentioned:
    Power

    Rated 2 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 2.5 inch drive and it would not power it up. Took it back

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Would be cool if it actually worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely died on me after one month of use, tried to call the people who would distribute the warranty and it was near impossible to find online or in the manual. I paid good money for this too so I hope I get some kind of a refund...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item did not work with my system. In fairness, I can not say if it works or not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worked ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to download a program off the web. That was only way to get it to clone for me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked great but unfortunately doesn't support bigger hdd

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have come with an 2.0 USB cable also for anyone that's not running 3.0 USB yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a general rule I have given good reviews. I bought this on the recommendation of one of the Best Buy employees who was over the moon about this product. However, I got nowhere near the moon. Nothing but stability problems with any drive I put into it. It keeps ejecting and drive and pop-up keeps telling me that I have improperly ejected the drive in question. In fact, after working just fine at first, this Thermaltake - BlacX Duet Hard Drive Enclosure Docking Station is a complete flop after having it a little over a month. Naturally, it is too late to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ive used better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really a struggle to get the drives OUT. the button doesn't depress fully.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but not dual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but if two drives are fitted to be one it will not read them that way

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Won't stay connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like others have said, this unit will connect, then after a while, it will disconnect. The lights will continuously flash like the drives are being accessed but nothing happens until the power is recycled. Avoid this product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    No product support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed to my desktop computer and it was recognized. Second time it was used it was not found. No detailed instructions and no driver onlne help available nor updates were available. Unusable and want to return for refund or exchange.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but Costly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it supposed to .. But little costlier and biger in size to carry

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    THERMALTAKE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not working. When connected to the computer no response.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was able to clear some hard drives he had been given.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not what I wanted but should it's job if you need it!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Desktop HD reader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept, but just too expensive for what it is

    No, I would not recommend this to a friend
  • Cons mentioned:
    Power

    Rated 1 out of 5 stars

    Worked great. Until it didn't.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this for 3 weeks. Unit was a great design, but after 3 weeks, it no longer powered up. Would have loved this to have continued working. Best Buy refunded my money quickly. Won't buy again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had to replace the first one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one worked great. First one would not work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted couple times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this went to use it a second time doesn't work anymore want me to send to factory for repair seems best buy starting to not warranty things anymore like the Oculus touch controllers I literally had my credit card out ready to pay as long time loyal customer but they said no extended warranty on one of the newest technologies we have there for you'll probably need it and nope customers aren't worth taking care of if I can't return it to you if somethings goes wrong why would I buy from you bought from oculus good thing they threw in an extra sensor with touch controllers for free that's how you treat your customers!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great concept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee who helped me said it was mac compatible, however my mac did not recognize it. I will be taking it back.

    No, I would not recommend this to a friend