Customers are positive about the U1000 4K Front and 2K Rear Camera Dash Cam's excellent video quality, ease of use, and parking mode features. Many appreciate the clear picture and convenient setup, while some find the app needs improvement and the price point to be high. The built-in GPS and radar are also highlighted as positive features by some users. However, concerns were raised regarding the app's user-friendliness and the device's susceptibility to overheating in hot climates.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 182 reviews
Pros mentioned:
Resolution
Cons mentioned:
Wi-fi connectivity
Rated 3 out of 5 stars
Thinkware U100 dashcam review
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wi-fi connectivity is poor. Resolution for images and video are fine
I would recommend this to a friend
Brand response from Thinkware Product Expert
Posted .
Hello there! Thanks so much for sharing your honest feedback. Let us know if you still need help with your dashcam by sending an email to - [email protected]
Pros mentioned:
Camera quality
Rated 3 out of 5 stars
Meh
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cloud settings suck. Over heats easily. The front 4k and 2k camera in the back make a huge difference so I ended up keeping them. I had them installed by Best Buy, one in my 2021 Mazda 3 and another in my 2022 CX-5. Both installations were hard wired to the car but cables still ended up showing behind the rearview mirror. Not a big deal but it could look cleaner.
The app is pretty straight forward. I'm using a 256 gb card with no issues.
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 3 out of 5 stars
Nice resolution every alert wound very similar
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very clear image, except that on the angles has like a dark halo, that no even changing the brightness go away, the material feels very sturdy.If you want to know where your car is? or basically anything app related is worthless. At least the image and having 2 cameras makes me feel more covered insurance related.
No, I would not recommend this to a friend
Brand response from Thinkware Product Expert
Posted .
Hi! May we know if you installed the CPL filter that came with the dashcam? The CPL filter will help reduce glares and reflections. As for the app functionality, please contact us via email or call at [email protected] - 1 (844) 865-9273 so we can guide and assist you on it. Thank you!
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
race fan
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very clear image. clear night image. best buy did the install so it would look nice. app is easy to download.
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
Dashcam
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
GREAT PICTURE! Easy to use... Love the auto erase ability.
I would recommend this to a friend
Brand response from Thinkware Product Expert
Posted .
Hello there!
Thank you for the positive review and feedback. We appreciate it!
Pros mentioned:
Camera quality, Parking mode
Rated 5 out of 5 stars
Security Dash cam and rear cam to monitor car
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing dash cam and rear cam that operates when we drive and is awake to keep the car safe when parked.
I would recommend this to a friend
Brand response from Thinkware Product Expert
Posted .
Hello There, thank you very much for your 5-star review!
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Great Product and Installation
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, producing incedible results, recommended and installed by the installation tech who did an incredible job. I would highly recommend this product and tech to get the dash cam results for front and back you desire!! It is really worth 10 stars in my opinion..
I would recommend this to a friend
Brand response from Thinkware Product Expert
Posted .
We are happy to hear that you are enjoying our product. Thank you!
Pros mentioned:
Camera quality, Gps
Rated 5 out of 5 stars
Premium product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the camera. Had a garmin gps but this one is high quality and feels premium
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 2 out of 5 stars
My U1000 got terrible videoQuality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Disappointed video picture quality. It is the one of the most expensive dash cam but my 5 years old Pioneer dash ash cam HD video quality for my other car has better than u1000. My u1000 was manufactured on June 2021.
Video was just like a slow motion and it whiteouts half the screen sometimes. Front and back both cameras got same issue.
It had been returned to Best Buy customer service center to get a replacement. However, return & exchange policy (15 days after the purchase) was expired at a time when I asked about it, so I had to use 2 year protection plan by Best Buy. Then Best Buy rep told me when I get new replacement, I need to buy another 2 year protection plan for the replacement dash cam if I want.
I think i got unlucky at this time. Hopefully I can get good quality replacement u1000 within a week.
No, I would not recommend this to a friend
Brand response from Thinkware Product Expert
Posted .
Hello There,
We are really sorry to hear that! Please contact our Support Team at [email protected] so we can look into this!
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Clear crystal image
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great pictures and clear crystal images I definitely will recommend!
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
Best 4k kit
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Package comes with everything you need. Has front camera, rear camera, memory card, and 2 wiring options.
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
clear videos
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
clear videos when downloaded. also it will automatically shut off when left in the sun on a hot summer day
I would recommend this to a friend
Rated 5 out of 5 stars
Dash cam
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this dash cam I have it installed in my new 2022 Sierra. I hardwired so it continually recording. I think everyone should have a dash cam in their vehicle especially the way people driving these days! Also be sure to purchase the radar as well, It will allow you to record even while the vehicle is parked.
I would recommend this to a friend
Brand response from Thinkware Product Expert
Posted .
Hello there!
Thank you for taking the time to give us great feedback and a positive review.We are happy to hear that you are satisfied with the U1000 dashcam!
Cons mentioned:
Heat resistance
Rated 5 out of 5 stars
Still awesome
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my car back in may of 2021. It's worked great. Only think I dislike is. It goes into a safe mode when it gets hot from sun. But I assume that is for the best interest for the cam. It does connect to my phone easily.
I would recommend this to a friend
Brand response from Thinkware Product Expert
Posted .
We are glad to hear that you are enjoying our product. All Thinkware Dash Cams feature Integrated Thermal Protection to withstand and operate in high temperatures. It contains Super Capacitors and Thermal Sensors to provide added safety and reliability in all climates.
Cons mentioned:
Wi-fi connectivity
Rated 1 out of 5 stars
DO NOT BUY WASTE OF MONEY !!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wi-Fi connectivity does not work always gets disconnected.  Which you have to reset the camera each and every day customer service at least one hour to get through to someone. Very complicated to connect to iPhone to see live view.
No, I would not recommend this to a friend
Brand response from Thinkware Product Expert
Posted .
Hello Will, we are sorry to hear about the issues you are experiencing with the U1000 connectivity. We would like to help with this. Please email us at [email protected] to schedule a phone call with one of our support agents. Thank you and apologies for any inconvenience caused.
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Excellent uograde
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent camera. I upgraded the dash cam for something that had continuous monitoring and was able to be hardwired to the main battery. It has certainly been worth the purchase with it's clear recordings and options.
I would recommend this to a friend
Brand response from Thinkware Product Expert
Posted .
Hello there! Thanks so much for sharing your great experience with us!
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Glad I got this one.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loving this dash cam so far. I was worried about not having a screen to view on, but the app is simple to use. Installed myself to save money and it was very easy. I went with the OBD install method and that was very easy as well. Picture is very very clear and makes me feel more secure about any possible incidents that I may run into, or may run into me.
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Front and rear camera
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My car dual cameras are working good .
front and rear camera instalation was very hide and the techs gentelmen work very clean inside my car.
they were profissional and what you want to learn from them .
they help with all corporation, how you espect .
I recomend all of my friends in USA or all over the world to buy and perchased at bestbuy .
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Thinkware U1000 Dash Cam
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Dash Cam, no battery drain. I been use Thinkware Dash Cam for year. Not have any problems with car battery. the video quality is great day or nigh. good motion detection mode. went is install on your windshield look like factory Dash Cam.
I would recommend this to a friend
Brand response from Thinkware Product Expert
Posted .
Hello there! Thank you for taking the time to leave feedback and a positive review. We appreciate it.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Best Dash Cam!!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome camera. Easy to use. Going to buy a second camera for our other car. Installation was easy and affordable by Best Buy.
I would recommend this to a friend
Brand response from Thinkware Product Expert
Posted .
Hello, thank you for taking the time to write to us a positive feedback.