Customer Ratings & Reviews
- Model:
- TW-U1000D32CHF
- SKU:
- 6389053
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are positive about the U1000 4K Front and 2K Rear Camera Dash Cam's excellent video quality, ease of use, and parking mode features. Many appreciate the clear picture and convenient setup, while some find the app needs improvement and the price point to be high. The built-in GPS and radar are also highlighted as positive features by some users. However, concerns were raised regarding the app's user-friendliness and the device's susceptibility to overheating in hot climates.
This summary was generated by AI based on customer reviews.
Terrible product!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dash cam and got it installed by the Geek Squad. We tried to sync the dash cam to my phone and even the Geek Squad member and couldn't. I researched and found that syncing to your phone was a big problem. I contacted Thinkware and they asked for specific information which I forwarded to them. I never got any reply after that. I got a refund and purchased something else. The Geek Squad rep in Aiea was outstanding!!! 5 Stars to his effort to assist in any way.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello, we're very sorry to hear about your experience. May we know your ticket number? so we can review it.
Works as described
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. No issues so far. Greek Squad did a very good job installing.
I would recommend this to a friendDashcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product overall communication between the cellphone and unit could be more simplified!
I would recommend this to a friendDashcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will be more helpful if each video will have exact time taken in simple terms. Than just date and day.
I would recommend this to a friendGood camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable price being on sale compared to the same ford offers for the bronco
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello Richman,
Thank you for leaving us a 5-Star review. We appreciate it.
Thingware U1000
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, but extremely poor mobile app interface.
I would recommend this to a friendComplicated, confusing, hard to understand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot to the touch and confusing to understand recordings
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello there!
We are sorry to hear about the troubles you have experienced with the U1000 unit.
We would like to help clear and confusion and assist with the possible overheating! Please contact our support team at: support@thinkware.com.
Great Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Dash Cam. Very happy with my choice. Definitely would recommend.
I would recommend this to a friendA must have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dash cam so far. Only have it for about three weeks.
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello There,
Thank you for providing feedback and the positive review! We appreciate it.
Thinkware U1000 Dashcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Thinkware dashcam is nicely made, works as described. Would recommend
I would recommend this to a friendDisappointed user
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned this since November 2021. Worked good for around 12-16 months. Currently it records intermittently. Software difficult to navigate. Unable to connect product with Thinkware app.(iPhone) Had traffic incident the other day, and cam did not record event. Customer support impossible. Look elsewhere. I intend to discard this product and change to another brand.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello Joe!
We are sorry to hear that you are experiencing connection issues with the U1000 system.
The dashcam should have recorded all incidents. We apologize for you experience so far and would be happy to provide a solution and fix for this! Please contact us at: support@thinkware.com or by phone at 1-844-865-9273.
Thank you!
after yr it stop working
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought two and after year they stopped working. warranty is only for a yr. dont buy
No, I would not recommend this to a friendGreat Top Quality Dash Cam
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dash Cam and had it installed by The H Shop in Kirkland.
I would recommend this to a friendDon’t waste your money!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a waste of money!! It almost always stops recording about 1-2 seconds before an incident and starts again right after. I almost got hit by a chair that flew out of a truck and bounced around on the street and when I check the camera when I got home, it stopped recording just before the chair almost hit me and then recorded again after i was down the road. . Couldn’t even see the license plates of truck. You also have to be in your vehicle and your phone connected to the dash cam to view videos. If you want to view anything outside your vehicle, you have to wait in vehicle while the video downloads to the app for later viewing.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello there,
We are sorry to hear that this issue is happening with the U1000 unit. We would like to look into this and find a solution for you. Please contact our support team at: support@thinkware.com. Thank you and once again our sincerest apologies.
Great Dash Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Needs to be professionally installed.
I would recommend this to a friendDash cam 4K
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend this product for a dash cam
I would recommend this to a friendEffecting my Fuel and Battery Saving Feature on m.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve gone back twice and it’s still not working properly.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hi There, we are sorry to hear that! Please reach out to our Support Team at support@thinkware.com or +1-844-865-9273 so we can look into this!
Mine died
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only a month or two mine died. Would no longer record anything. Mobile app was useless, took another month to finally figure out the reason I couldnt connect was the thing main camera is dead. Customer support said call Thinkware. Just sucks because now Im out of the 90 day warranty. Basically I installed a piece of garbage.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello, we are sorry you feel this way; but, our warranty is actually one-year on our cameras! Please contact support@thinkware.com if you would like to move forward with a warranty exchange.
- Pros mentioned:Camera quality
Best 4K Front/Rear package available.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having owned several dash cameras in the past few years I can say this is by far the best one on the market. The video quality is outstanding.
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello there, Thank you for taking the time to leave us a positive review and feedback on the U1000 unit. We are happy to hear that you are satisfied with the unit!
Cannot connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the camera, however I can not connect to it with my phone and to my wireless Apple car play. I’ve tried to call Thinkware but the listed number does not work and no response to the email.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello there,
We are sorry to hear about the issue you are experiencing with CarPlay and the app connection.
Unfortunately, in order to properly connect to the app/dashcam, you will have to temporarily disable CarPlay in your phone settings, as It will interfere with the camera's connections. However, once you have finished using the app features you can disconnect and re-enable CarPlay. Please note, that our development team is currently working on an update to get the Camera and CarPlay features to work simultaneously. Thank you and apologies for any inconvenience caused.