Customer Ratings & Reviews
- Model:
- TW-U1000D32CHF
- SKU:
- 6389053
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers are positive about the U1000 4K Front and 2K Rear Camera Dash Cam's excellent video quality, ease of use, and parking mode features. Many appreciate the clear picture and convenient setup, while some find the app needs improvement and the price point to be high. The built-in GPS and radar are also highlighted as positive features by some users. However, concerns were raised regarding the app's user-friendliness and the device's susceptibility to overheating in hot climates.
This summary was generated by AI based on customer reviews.
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dashcam is totally awesome definitely worth getting
I would recommend this to a friend- Cons mentioned:Price
Stay away
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, impossible to use and way too difficult. Overpriced
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello, we're very sorry for your experience in our dashcam, please reach out to us via email or phone call at support@thinkware.com or 1 (844) 865-9273 so we can assist you further. Thank you!
Over Hyped Camera..
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased camera due to good reviews online and had plenty of issues with connecting to my wifi and also overheated and shut off at times. Sometimes top notch prices get you low quality products.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello David,
We are sorry to hear about this issue with the U1000 Dash Cam. As we haven't experienced this previously please reach out to us at [email protected] so we can look into this for you.
wifi to phone only
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before I bought the u1000 I called thinkware to confirm it could connect directly to any WiFi I had the password for and that is not from a cell phone. I was told yes. I bought it so i can see what car door hit my car in the parking lot while it was happening and other things. Now I know it can only connect to WiFi with a cell phone. So unless I leave my cell phone in the car, I can’t see through the camera. Also, unless there is a big enough knock on the car to cause an event storage on the disc, I would not be able to see a door hitting my car. Storage is not enough to keep all non-accident recorded so minor accident recordings would be lost.
No, I would not recommend this to a friendJunk! Stay away!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complete piece of junk!!! Automatically turns off in CA winter saying temp too high. Keeps narrating annoying announcements every 10-15 mins. After 9 months, stopped working! Complete waste of money!
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello, we're very sorry for your experience. Please reach out to us via email or phone call at support@thinkware.com or 1 (844) 865-9273 so we can assist you further. Thank you!
Not worth the price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera has too many glitches and issues. It’s also not easy to connect to my iPhone (wireless CarPlay has made things a bit tricky as well), and the interface with the app makes me feel like this thing was designed in 1999. Go buy a cheaper camera from someone else.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello there,
We are sorry to hear about the troubles you are experiencing with our U1000 unit.
We would like to look into these issues and provide assistance! Please contact our support team at: support@thinkware.com! We apologize for any inconvenience caused!
Do not recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these March 6, 2023 and as of September 9, 2023 one of them has stopped working. 6 months for a $400 product is 100% unacceptable!
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hi! We are sorry to hear that your dash cam is not functioning. We will be more than glad to help you with this. Please reach out to us via email or phone call at support@thinkware.com or 1 (844) 865-9273 so we can assist you further. Thank you!
Don’t buy it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Regret to purchase this camera, I thought the price is gonna be a good quality, bought it in December 2021, and like 3 weeks quit working.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello there,
We are sorry to hear that your unit is no longer working. We would be happy to help you with this.
Please contact our support team at: support@thinkware.com and we will help find a solution for your dashcam.
Nothing but issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had Best Buy install it and had them reinstall it 3 times before we had them completely remove it. Didn't work at all
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello, we're very sorry for your experience with our dashcam, please reach out to us via email or phone call at support@thinkware.com or 1 (844) 865-9273 so we can assist you further. Thank you!
Dont waste your time or money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy purchased best buy installed broken within 2 months..... trash don't buy!
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello There, we are really sorry to hear about this! We'd love to hear your feedback support@thinkware.com
Awesome Dash cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They let me write 50 words of review They let me write 50 words of review They let me write 50 words of review
I would recommend this to a friendI will buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice work perfect i will buy again, i high recomend
I would recommend this to a friendStopped working in six months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it. Super hard to connect to my phone, didnt stay connected to the wifi in my car, and then a clicking sound indicating the camera was turning off and on repeatedly-stopped working in just six months. I have not been able to find a dashcam with a reliable app and camera.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello Mary,
We are sorry to hear that you have been experiencing issues with the U1000 unit. The camera should not be turning on and off in increments. We would like to look into this issue and help, please contact our support team at: support@thinkware.com
Do Not WASTE Your Money!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Thinkware U1000 will not sync with our Android smartphones. Without the ability to sync, we cannot access the dashcam setting, nor can we view dashcam videos. We have been in communication with Thinkware for over a month and they cannot resolve the issue. At this point, the Thinkware U1000 is useless!
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello there,
We offer our sincerest apologies for the delayed fix on our end. We are currently working with our development team in order to resolve this issue!
If you have any concerns or questions please contact our support team at: support@thinkware.com.
- Pros mentioned:Ease of use
By far the best dash cam I have used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a easy to use dash cam and this is it. I mounted it, turned all of the audio off, and it just sits there waiting to capture an accident. When some one tailgates me I just tell them to smile because they are on my 2K rear cam!!!!! LOL. Love this thing.
I would recommend this to a friend - Pros mentioned:Resolution
Nice and wonderful dashcam ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've installed it few months ago , watching YouTube and the manual angle it wasn't hard to install it. It has a nice design such like an OEM part. The resolution is beautiful it shows everything nice and clean even at night time. Everything's good so far and I would recommend this to my friends. Thanks.
I would recommend this to a friend - Pros mentioned:Ease of use
2nd Thinkware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup. Now have two cars with this dash cam installed.
I would recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello there, Thank you for the feedback and positive review!
THINKWARE Q1000
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dash camera is amazing! The techs that installed it at Best Buy were very knowledgeable and professional.
I would recommend this to a friendDont waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you never took a review into consideration this is a time to do so. The user inrerface is uselss. You have to connect your phone to the app EVERYTIME you get in your car (wifi/hotspot). I called tech support and they said “unfortunately you have to connect it everytime you get in your car, there is nothing we can do.” She didnt offer me a credit or other solution. Stay as far away from this company as you can. I have an ipjone 12 pro in case you were wondering.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hi There, we are really sorry to hear that! You will need to connect with the Dash Cam whenever you want to review footage, download videos, or change settings. The Dash Cam is automatically recording in Continuous Mode once you turn the vehicle on.
**Buyer Beware** Do your research!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera equipment does not perform as described, technology is substandard on Thinkware X and U models. Don't be fooled by the higher star "fluff" reviews that appear legit, save your money and time.
No, I would not recommend this to a friendBrand response from Thinkware Product Expert
Posted .Hello there,
We are sorry to hear that you are not satisfied with the U1000 unit and that it was not up to standards. We would be happy to help in any way we can and provide any assistance in understanding the unit. If you are wanting to provide us with any suggestions in regard to improvement, please contact us at: support@thinkware.com.