Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 889 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 889 reviews
  • Rated 1 out of 5 stars

    Hard to navigate & sound quality issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I only got a trial instead of buying full year. Tidal seems to force you music choices Tidal is promoting not does not learn your music taste make finding your music preferences and albums easy, as your choices never always stayed buried below and behind whatever music Tidal is promoting without regard to your music preferences or even last music listened to. VERY POOR USER INTERFACE. I Find Pandora to be far superior in almost every way except not having CD quality or better sound quality. SOUND QUALITY - I have found a major problem here that is not caused by my high end 7.1.2 sound system. With TIDAL and TIDAL SOURCES ONLY HAS SIGNIFICANT LISTENING FATIGUE when played via HDMI from my Roku Ultra (2020 model), my laptop, etc were talking making you not want to listen to music for days because your ears hurt type listening fatigue (I now know what reviews refer to sarcastically as making your ears bleed). But when I play from other music sources including my own CD collection on same stereo there is no listening fatigue. Oddly if I stream via AirPlay to my stereo system the listen fatigue is not as severe, but still there. Again I have no listing fatigue from other CD quality or better listening sources on same audio equipment. While I wish I could here the full potential and high quality sound when I’m streaming music I in the end will keep my my Pandora Premium subscription over keeping TIDAL, better user interface on the app and no listening fatigue. I had high expectations for TIDAL, but in the end too many problems with ease of use and problematic listening fatigue that shouldn’t be there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it at a discount

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for an amazing deal. More than worth it at the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromecast Bonus Material!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bonus material for Chromecast Purchase! This is why I continue to purchase through Bestbuy.com

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free music

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free and worth the try. Not sure if I’ll be renewing just because there are other services free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is a beast!! Today proved themselves to have the best quality HIFI sound. Do it!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They canceled my subscription right after the price increase. I will never use Tidal again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New streaming

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good music. Has a different variety of music on the playlists.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than Tidal.com

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big bargain at BBY rather than Tidal.com. Entry level fees for premium level music quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, connectivity suspect for me. Tougher to stream to multiple speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good streaming service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A terrific buy for a streaming service. Savings are substantial over Tidals normal pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tidal through Bestbuy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great music subscription service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality with alot of songs that can not be found on Sportily or any other streaming service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music for your ears

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great music quality. I am not sold on its monthly subscription cost but the music is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Tidal HIFI

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tidal with the hifi tracks is an awesome service! HiFi subscription is the best for quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and quality for HiFi use. I am able to continue using and was easy to cancel the trial

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A free subscription I can’t complain!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the hifi music, good selection of Music videos and credits for songs to find more hits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tidal membership

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tidal membership is pretty awesome I like the platform and has a wide selection of genres of music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Music

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indeed, this is a must for audiophiles. You get high quality music at an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    360 reality audio great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Sony WH-1000MX3 headphones and music sounds great with 360 audio

    I would recommend this to a friend