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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 643 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Mate & Slim Combo (2018) Item Trackers as easy to use and install, with a convenient size ideal for keys and wallets. Many appreciate the multi-pack value and the ability to track items via the app, although some experienced challenges with battery life, sound volume, and occasional connection issues. The tracking feature, while helpful for locating items, was noted to have some inconsistencies in accuracy. While the design is praised for being slim and discreet, concerns were raised about the trackers' durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 643 reviews
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the outside of the box it says that if you move a certain distance between the two receivers it will go off letting you know that there’s a distance between them. That way if you leave your iPhone or while at home then it will remind you. What they don’t tell you is that it’s a separate fee of $2.50 per month. You only get that after you open it up and read Read the manual

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hit and miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it rings and sometimes I find my keys before it rinds, guess. I was just told by my husband that I should restart the app and/or Bluetooth -____-

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tile Tracking Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tiles are ok. They didn’t work quite like I thought they did. But I guess they serve their purpose.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the idea but tile seems to be very limited and don't like that the slim doesn't have a replaceable battery

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Complex

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted my money since find difficult to use properly. Could be I’m dense.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good piece of tech for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good piec of tech for the person always losing stuff like your wallet, keys and remotes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this could be tracked further than what it currently tracks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tracks my items, but only in bluetooth range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this item does allow you to track and find your items. It is limited in that you must be in bluetooth range, either that or a community member has to have tile and it will track it as of last seen, it is not as of live location. This is good if you lose your item close by.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive but generally was nice to have and useful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tile is the new wave of the future in tracking your lost items... or so I thought. These are more trouble then they are worth. And half the time don’t even work. Don’t buy this item

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not so great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slim one (wallet) does not ping unless your a few feet away! The battery on the keychain one doesn’t last more than a konth

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just bought, two don’t work already!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister and I each purchased the 4 pack with the slim mates included. One of the slim mates are not working! My sisters is not working either! There’s no customer support phone number to get technical support for this or anything! Plus it’s too late to get refunds, terrible investment!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay , I just don’t like the fact that you have to be really close to it in order for it to be ring or leave the app open.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Took it back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t really what I wanted, too big. And would rather have a chip that sticks to something than hangs.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    tile

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont work very well, not worth the cost in our experience.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    hmm

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe its me but for some reason this doesn't work well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too short of range.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too short of range to be worth the money spent on it. Not happy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    tiles

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tiles were too complicated for me to figure out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No instructions on use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't a clue how to use them. No instructions cane with them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Much Louder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luv the new tile mates. Much louder and I don’t have to send them back just change the batteries. Great new premium option too and farther distance on tracking. I have had tiles for my keys wallet and now AirPods for over 4-5 yrs now.

    I would recommend this to a friend
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