Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 643 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Mate & Slim Combo (2018) Item Trackers as easy to use and install, with a convenient size ideal for keys and wallets. Many appreciate the multi-pack value and the ability to track items via the app, although some experienced challenges with battery life, sound volume, and occasional connection issues. The tracking feature, while helpful for locating items, was noted to have some inconsistencies in accuracy. While the design is praised for being slim and discreet, concerns were raised about the trackers' durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 643 reviews
  • Cons mentioned:
    Sound

    Rated 5 out of 5 stars

    So useful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often put my keys down and can't find them. The app on my phone leads me right to them bc of the beep. I have also used it in reverse. I couldn't find my phone, but my tile helped me locate it right away. The slim could be louder because it's inside of the wallet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that I waited so long to purchase a Tile product. I am notorious for misplacing small, important items (keys, wallet, my head of it wasn’t attached, etc). This product has been a game changer and a lifesaver. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great but not exact

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being forgetful, I lost my keys. I alerted the TAG and I was brought to the place where I left it. In the evening I looked for the keys and I was shown an area 3 blocks away from where I listed it. A few days later the person who picked up my keys, returned them to me. The 1st location was accurate after that...the TAG was no help

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Make sure to keep opening your Tile app!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who constantly loses keys and misplaces my umbrella, this thing is a lifesaver! My only comment is that I can't seem to ring my phone using the Mate or the Slim after rebooting my phone unless I remember to open the app. Aside from that small inconvenience, this thing is perfect for me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seems to work well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lose things all the time. I have had the Tile Mate for a couple of weeks now. I have not had occasion to use it much. However, just playing around with it seems to work well. There is nothing more stressful than losing something as you are heading out the door.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great for mom with kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am constantly misplacing my phone and/or keys thanks to my one year and 4 year old. So glad I bought this pack. I only used one mate for my keys and a slim for my daughters tablet. The other two will be gifted to my sister in law with the same problem

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great, except for wallets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one of these is amazing, except for the slim version, which works great for my wife’s purse, but in my wallet after very light use (one week) it begun ringing my phone randomly, as in with very little pressure applied it would activate.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Useful for my wife

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has a tendency of losing her stuff, if her head wasn't attached to her body I'm pretty sure she'd lose that too, she says that as long as one tile is near by the other she can easily find her phone, wallet, keys and within 100 feet.... her car.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 4 pack with a Christmas sale. I usually research things before I buy them. I did not know much about them. They work good and easy to set up. My husband seems to hit the button accidentally on the key chain tile which sets off the alarm. Besides keys and a wallet not much else for us to use them with.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    No longer an issue

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never one to loss my wallet and keys. The one time I do loss them, it cost me almost $200 to replace my car keys.... never again. I have tested this product alot and I love it. The only thing is would change would be the batteries. They are not rechargeable. Other than that, two thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great with Google Home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love tile, I constantly lose my wallet and keys and now I'm able to find them in seconds. It also works with google home in case you don't have your phone on you. I'm very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my sons who can lose pretty much anything. They have used them in their wallets and attached to their keys. The first day that we used them, we needed to locate keys. They worked like a charm. Definitely a great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great item for those that frequently misplace thin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother and I are always misplacing our wallets and car keys so I bought a Tile 4 pack and gave 2 to my brother. Within a week we both needed to use our gift and fiound our keys in no time at all. Great Christmas present for us both.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batteries don't last very long in the Tile mate. The company will replace for free it or dies before the end of the first year, but the replacement battery didn't last very long either. At least the barrettes can be replaced, but in the Mate ONLY.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Never lose anything again!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never lose anything again! These tiles are a godsend! I am constantly misplacing my keys or wallet. I don’t know what I would have done without this product. Probably always be late looking for my keys.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good but with few issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good at keeping track of your items but I have an issue with my phone loosing connection with the tiles even tho they're right next to each other. My Bluetooth settings aren't the problem either so that can be a bit annoying. But for the most part it does what I need it to

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    A device to keep your items in reach

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was given to me for Christmas by my husband. It works very well. If you lose your keys you can search for them by your phone. If you lose your phone just push the button on the tile device and you can find your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for missing keys and purse!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lose EVERYTHING.... this has truly been a lifesaver and saves me SO much time looking for my "misplaced" items!! Very easy to use and has probably saved me 2 hours just since purchasing them!!! HIGHLY HIGHLY recommend these!!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Second Set of Tiles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So love these things, this is my second set of tiles purchased for my family who are constantly misplacing keys and wallets. Best invention ever - even love you can find your phone from your keys when misplaced as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What a life saving little bundle!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lose my keys constantly!! Since buying this little bundle though, I find them so much faster!! Saves me an hour all the time!! So glad that I bought this!! Well worth the money!

    I would recommend this to a friend
Sponsored