Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$299.99
Save $130
The comparable value is $429.99

Customer reviews

Rating 4.5 out of 5 stars with 1256 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,256 reviews
  • Rated 5 out of 5 stars

    Vac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use, should have purchased a long time ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved perfectly for my necessary I love e amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love...Love...Love this thing! It's a game changer. Cleaning my floor has been a breeze and it cleans it so well. I used to clean my floors with the swifter wets on my hands and knees and the Tineco cleans it way better! Highly recommend it! I tell everyone about it. I got it on sale so it was even better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great alternative to mop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love this vacuum mop! We have two young children’s and four dogs with lots of hair and dirt in our home. The floor feels great after using this. I still have to thoroughly sweep before using this. There is also a trade off of not dealing with the mop and bucket, but having to clean out the dirty water holder, the brush tray and debris catchers regularly during use. Maybe if you don’t have dogs it isn’t that much of a pain. Still time consuming but it serves a purpose. Doesn’t get into any corners and can only get so close to walls etc., so it’s not a great deep cleaner but great for regular upkeep. Doesn’t do well getting spots off the floor either, even on its max mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco floor 1

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best invention yet. Easy to use. Great job cleaning.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Robert, thank you for leaving us a review on the FloorOne S3! We are so happy that you are loving the S3 as much as we do, and we agree it is the best invention yet! You are right, the S3 is easy to use and as you experienced, the S3 washes and vacuums your hard floors at the same time! By combining the two chores into one the S3 provides better, faster cleaner results than traditional vacuuming and mopping. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 is cordless, lightweight and has a hands-free, self-cleaning system that helps keep your unit fresh and clean! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Robert and welcome to the Tineco family!

  • Rated 5 out of 5 stars

    tineco

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time i purchase this brand and so far it has been working well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product is great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Customer service is not. The disconnect between the phone and in person customer service is unbelievable. The lack of full 5 year warranty coverage on ALL items purchase at best buy under the very expensive annual membership makes it useless.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on our Tineco product. We’re glad to hear that you find the product great, but we’re sorry to learn about your less-than-satisfactory experience with our customer service and warranty coverage.

      Based on your description, it seems that you have encountered issues with the disconnect between our phone and in-person customer service, as well as the lack of full 5-year warranty coverage on items purchased at Best Buy under the annual membership. We apologize for any confusion or inconvenience this may have caused.

      We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing you with the best possible experience and will be happy to help you with any questions or concerns you may have.

      Once again, thank you for your kind words about our product. We appreciate your patience and understanding as we work to improve our services.

  • Rated 5 out of 5 stars

    Nice cleaner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use is very nice. The vacuum only made this one a deal breaker no brainer move. Wish it had a better reach under furniture is only down side to not make it a true one and done appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing that i got for my self

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy to clean with it. Not using moping tools anymore

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    App needs work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mop/vaccum but had a hard time getting it setup on the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good and working as expected. Its light weight makes it easier and convenient for daily use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xav

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and the product works fine and customer support also good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Floors went from feeling dusty and full of debris all the time to being able to walk barefoot without anything sticking to my feet. Can be a process to clean afterward but nothing too crazy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine for a busy mom and safe for all type of floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Floor Cleaner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this product for hardwoods and other hard floor surfaces like tile. It is amazing how well they clean the floor as can be seen from the dirty water. The self clean does a great job of cleaning the roller (don't forget to take it out and leave it to dry).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco S#

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It has lived up to the hype! It is extremely user friendly and easy to use. Set up was simple but be sure and not put the handle in backwards as I did. It did cause the unit to not power on but it was a simple fix and was totally my mistake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a fabolous item, i am very happr for this purchase; and Best Buy excellebte customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases I have made! It makes cleaning up behind my toddlers so much easier. I have tile and laminate flooring and it works great on both.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum , ok floor cleaner, good price, need scented Tineco floor cleaner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I have tried every method of cleaning floors and this is by far the best! I can best describe the floors as cleaner than when they were brand new!

    I would recommend this to a friend