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Customer Ratings & Reviews

$299.99
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The comparable value is $429.99

Customer reviews

Rating 4.5 out of 5 stars with 1275 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,275 reviews
  • Rated 5 out of 5 stars

    100%

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! Makes life so much easier! Save time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it all the time works for what I need it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good and working as expected. Its light weight makes it easier and convenient for daily use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing that i got for my self

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy to clean with it. Not using moping tools anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases I have made! It makes cleaning up behind my toddlers so much easier. I have tile and laminate flooring and it works great on both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jusy got thisnfornour newly installed Vinyl flooring and it cleaned them quiclnand effectively. Self cleaning is great too. The suction only mkde on this model is great forna quick spot cleaning as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I have tried every method of cleaning floors and this is by far the best! I can best describe the floors as cleaner than when they were brand new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xav

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and the product works fine and customer support also good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonder cleaner!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!! I am using this weekly once. My cleaning time was 45 mins to 1 hr before but using this product, my cleaning time is reduced to 30 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Obsessed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely obsessed with my tineco. Instead of pushing dirty water around like a mop, it sucks up with water as it’s being used and makes the house smell amazing. No need to vacuum or sweep before hand and it has no issues sucking up anything I have came across

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but maybe I had a bad model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this tineco model. However- It just stopped working on me. It stopped self cleaning and would flood itself after only owning it for 2 weeks.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on the Tineco model. We are sorry to hear that you encountered issues with the self-cleaning function and flooding after only two weeks of ownership. We appreciate your understanding as we work diligently to enhance our offerings.

      Based on your description, it seems that the self-cleaning function is not working as expected, and the machine is flooding.

      We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to addressing your concerns and providing a solution.

      Thank you for choosing our product, and we appreciate your understanding as we work diligently to enhance our offerings. If you have any further questions or concerns, please do not hesitate to reach out to us.

  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I have made in years, this thing really cleans my floors so much better than anything else I have ever used including sitting scrubbing on my hands and knees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This completely replaced mopping and sweeping in my household. Easily makes what would be a 30-60 minute ritual to 15-20.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a fabolous item, i am very happr for this purchase; and Best Buy excellebte customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best wet/dry vac I've ever used! By far the best purchase I splurged on! Highly recommended! Easy to use and clean! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine for a busy mom and safe for all type of floor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Customer service is not. The disconnect between the phone and in person customer service is unbelievable. The lack of full 5 year warranty coverage on ALL items purchase at best buy under the very expensive annual membership makes it useless.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on our Tineco product. We’re glad to hear that you find the product great, but we’re sorry to learn about your less-than-satisfactory experience with our customer service and warranty coverage.

      Based on your description, it seems that you have encountered issues with the disconnect between our phone and in-person customer service, as well as the lack of full 5-year warranty coverage on items purchased at Best Buy under the annual membership. We apologize for any confusion or inconvenience this may have caused.

      We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing you with the best possible experience and will be happy to help you with any questions or concerns you may have.

      Once again, thank you for your kind words about our product. We appreciate your patience and understanding as we work to improve our services.

  • Rated 5 out of 5 stars

    Muddy Dogs not a problem with this cleaner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two large young dogs that have been tracking in mud through their dog door everyday. This floor cleaner is my savior and manages to clean up all the mud. It does a fantastic job! And the self cleaning is such a great bonus. Absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum Mop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum mop. I really recomended. Very funtional.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback about our vacuum mop. We are thrilled to hear that you find it excellent and highly functional. Your recommendation means a lot to us, and we are grateful for your choice to trust our product.

      Rest assured, we will strive even harder to enhance the quality and functionality of our products.

      Thank you once again for your kind words and support. We look forward to serving you better in the future.

  • Rated 5 out of 5 stars

    Best Floor Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was cleaning my floors before but wow! After using the tineco floor cleaner you can instantly tell the difference. Amazing product.

    I would recommend this to a friend