Customer Ratings & Reviews
- Model:
- FW0506E0US
- SKU:
- 11022811
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.6 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
to a friend
Best buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Best Buy for the good and competitive prices
I would recommend this to a friendMy new best friend!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item and wasn’t sure about it because it’s a brand I had not heard of before. But this machine is amazing! My floors have never felt so clean, and it’s so convenient. I have a one year old grandson that I watch, and when he eats, food ends up all over the floor. No more stress, this vacuum/ mop picks up everything!! And it has a self cleaning feature that makes it very easy! I would highly recommend this product to everybody. Very pleased with this purchase.
I would recommend this to a friendLight but not strong
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not exaclty what was expected. Does a good job of cleaning dust and small debris, however does not clean deeper surfaces and must always be cleaned on every use as well as refilled since the water tank is extremely small. Another issue is the battery runs out very quickly and for some reason it does not clean the edges well.
No, I would not recommend this to a friendIt’s cool, but ehh….
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s cool. I bought thinking I would use it so much more often, but it takes a lot to clean and the water goes out so fast. A great product just not as useful as I thought it would be.
I would recommend this to a friendTineco vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working good for the floor and good quality for take care home floors
I would recommend this to a friendGreat floor cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes cleaning so much faster and easier! I have bad knees and it hurts to mop and sweep. This helped so much that i recommended my mom to buy one too!
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your fantastic review and for sharing your experience! We’re thrilled to hear that this makes cleaning so much faster and easier for you, especially knowing it’s helped with your bad knees. That’s wonderful to hear, and even better that your recommendation helped your mom get one too! Thank you for choosing our product and for taking the time to leave such a helpful comment. We’re always looking for ways to improve, so we appreciate your feedback on all aspects of the product.
Thank you again! If any questions come up later, please feel free to contact us. We’re here to help!
Nice cleaner so far.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device really cleans the floor. I can’t believe the amount of dirt it picks up on my hardwood floors and without drenching my floors. Only complaint is that it moves too fast for my wife.
I would recommend this to a friendWorked fine but stopped charging
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in October 2022 and it worked fine, but just yesterday it stopped charging. I've been browsing YouTube videos with possible solutions from the many others that have the same issue. This is a pricey purchase for an appliance that might not last you more than 1-2 years.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for reaching out and sharing your feedback. We’re genuinely sorry to hear about the trouble you’ve encountered with your Tineco appliance. We understand how frustrating it can be when a product does not meet your expectations, especially one that you’ve invested in. Please be assured that we take your concerns seriously and are committed to using your feedback to improve our products and services.
Based on your description, it seems that the main issue you’re facing is with the charging functionality of your appliance, which has stopped working.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to resolving your issue and ensuring your satisfaction with our products.
We appreciate your patience and understanding in this matter and hope to have the opportunity to restore your confidence in our brand.
LOVE IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever, fast and easy to use. You clean the house in 20 min
I would recommend this to a friendToo much dog hair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return, clogged too much due to all fog hair, cocker spaniel. But the concept of vacuuming and mopping was great
No, I would not recommend this to a friendGreat floor my moms kitchen floor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my mom, who has porcelain kitchen floors, and after setting it up for her, as it was kind of confusing for an elderly woman, she was pleased with it.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback with us. We’re delighted to hear that your mom is pleased with the Tineco product you gifted her, especially as it caters to her porcelain kitchen floors.
We understand that setting up new appliances can sometimes be challenging, especially for the elderly. We appreciate your effort in assisting your mom with the setup process. Your experience is valuable to us, and we will strive to improve the user-friendliness of our products for all customers, including the elderly.
If your mom or you encounter any difficulties or have any questions in the future, please don’t hesitate to reach out to us. We’re here to provide assistance and ensure a seamless experience with our products.
Thank you again for choosing Tineco for your mom’s needs. We appreciate your support and look forward to continuing to provide you with products that bring joy and convenience to your loved ones.
Must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase i made with a having a toddler who can not sit still to eat
I would recommend this to a friendGreat first mop vac!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vaccume does everything i would expect but im slowly realizing i will be wanting a larger clean and dirty tank. The upgrade to the s5 will be worth the $$$.
I would recommend this to a friendGood quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum ever!! This model is fantastic! Durable
I would recommend this to a friendgreat buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so awesome, it makes taking care of my floors so much easier
I would recommend this to a friendLoveeee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love. Will not go back to mopping if I can help it. I’d gladly put a $1 a day away to pay for a new one if something happened to this one.
I would recommend this to a friendMakes life easier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how easy this mop is to use; it has made my life much easier. Only downside is that it sometimes smells when you don't clean the water daily.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for sharing your experience with us! We’re delighted to hear that you love how easy the mop is to use and that it has genuinely made your life much easier. That’s exactly what we aim for!
We appreciate you also mentioning the downside regarding the occasional smell if the water isn’t cleaned daily. This is valuable feedback for us. While we design our products with easy maintenance in mind, understanding real-world usage challenges like this helps us identify areas where we can potentially improve our instructions or product features to make the cleaning process even more straightforward and minimize any unpleasant odors. We will definitely share this feedback with our product development team.
Thank you again for choosing our mop and for your candid review. If you have any questions or need any assistance in the future, please don’t hesitate to contact us.
Finally floor cleaning made easy !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and works extremely well. Get up dirt you didn’t realize you had! Only down-side is that cleaning solution refill is expensive.
I would recommend this to a friendIt's ok but the smell is terrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm staying away from wet+dry vaccums. The idea and this product are great. This vaccum almost goes by itself, it helps a lot and faciliate the job. But the cleaning... I don't know how people do it, but anything I tried wouldn't keep the smell out of the rollers and the dirty water container. In the end, I couldn't get rid of the smell so I returned it within 2 weeks. Got a vaccum robot + cordless vaccum + Swiffer wet jet -- this is the best solution so far. Now this Tineco is great if you want one item that does everything and you can manage to somehow keep the smell out...
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Dear Lricc,
Thank you for sharing your feedback regarding the Tineco Floor One S3 Extreme, which you purchased from Best Buy. We appreciate your honesty and apologize for any inconvenience you experienced with the product.
While we're glad to hear that you found the concept and functionality of the vacuum to be great and helpful in facilitating your cleaning tasks, we understand that you encountered difficulties with the cleaning process and managing the smell. Maintaining a fresh scent and cleanliness is important, and we apologize that the product didn't meet your expectations in this regard.
We appreciate that you gave the product a try and returned it within two weeks when you couldn't resolve the smell issue. We understand that every home has different cleaning needs and preferences, and we're glad that you found a combination of a vacuum robot, cordless vacuum, and Swiffer wet jet to be the best solution for your current needs.
Your feedback is valuable to us, and we will take it into consideration as we continue to improve our products. If you have any further questions or concerns, please don't hesitate to reach out to us.
Thank you for considering Tineco, and we hope to have the opportunity to provide you with a better experience in the future.
Best regards,
Tineco Customer Support
Thank you
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Cleans beautifully with no residual sreaks or crumbs left behind. Love being able to walk on my hardwood floor barefoot and have my feet stay clean.
I would recommend this to a friend