Customer Ratings & Reviews

Thank you for your positive feedback and for taking the time to share your experience with our product. We're delighted to hear that you found the product to be very good and that it has been helpful for your needs.
We appreciate you choosing our product and are grateful for your support. Regarding the issues you mentioned with your back, we take this feedback seriously and will continue to work diligently to improve our products.

If you encounter any questions or concerns in the future, please don’t hesitate to reach out to our customer service team. We’re always here to assist you.

Thank you again for your valuable feedback and for being our customer.

AwestruckNurse, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the S3 and many thanks for the 5-star review! We agree, the FloorOne S3 is great and as you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. Also – there is a mute button on the back of the unit! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again AwestruckNurse and welcome to the Tineco family!

Thank you for your feedback! We’re glad to hear that you appreciate the convenience and speed of our mop and vacuum all-in-one function. We’re sorry to hear that you find it a bit loud, and we’ll certainly take your comment into consideration as we continue to improve our product. If you have any other questions or need assistance, please don’t hesitate to reach out. We appreciate your support and are here to help whenever you need us. Thank you for choosing our product!

Gigi, thank you for leaving us a review on the FloorOne S3! I am so glad you love your smart wet dry vac as much as we do! We agree, the S3 is heaven sent and so happy your back is relieved! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 is exactly what every busy family needs! The FloorOne S3 has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The battery on the S3 will last up to 35 minutes with intelligently optimized suction and battery power. Floors dry quickly and streak free! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Gigi and welcome to the Tineco family!

Thank you so much for the awesome feedback on your Tineco Floor One S3. We are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please reach out to our Customer Service Team at 1-855-292-8864 Mon. - Fri. 9am - 6pm (CST) or email us at support@tineco.com.

Thank you so much for your positive review and for sharing your experience with our product! We’re thrilled to hear that you found it excellent overall and that it has genuinely made your life easier – that’s exactly what we aim for.

We appreciate you mentioning the specific point about its reach in corners. While we’re glad the product is serving you well in many aspects, we understand that this is an area where it could be better. Your feedback is very helpful, and we will certainly take this into consideration as we work on improving our products for the future.

Thank you again for choosing our product and for taking the time to provide your valuable insights. If you have any further questions or need assistance, please don’t hesitate to contact us.

Best, thank you for leaving us a review on the FloorOne S3! We are so happy your Daughter is e loving her new FloorOne S3 and many thanks for the 5-star review! We agree, the FloorOne S3 is great and not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Best and welcome to the Tineco family!

Mindyboster, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the S3 and many thanks for the 5-star review! We agree, the FloorOne S3 is great and so glad it passed your egg and coffee grounds test! The S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Mindyboster and welcome to the Tineco family!

Thank you for taking the time to share your positive feedback! We are thrilled to hear that our product has made cleaning tasks significantly easier for you. Your satisfaction is our top priority, and it’s rewarding to know that our product is delivering the convenience and efficiency you expect.

We appreciate your kind words about how well our product works and its effectiveness in getting the job done. Rest assured, we are continuously striving to improve our products based on customer feedback.

Should you have any suggestions for further enhancements or if there are any other aspects of our product that you would like to see improved, please do not hesitate to reach out to us. Your input is invaluable to us.

Thank you once again for choosing our product and for your support. We look forward to continuing to serve you with high-quality products and excellent service.