Customer Ratings & Reviews

Best, thank you for leaving us a review on the FloorOne S3! We are so happy your Daughter is e loving her new FloorOne S3 and many thanks for the 5-star review! We agree, the FloorOne S3 is great and not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Best and welcome to the Tineco family!

Mindyboster, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the S3 and many thanks for the 5-star review! We agree, the FloorOne S3 is great and so glad it passed your egg and coffee grounds test! The S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Mindyboster and welcome to the Tineco family!

Thank you so much for your fantastic review and for sharing your experience! We’re thrilled to hear that this makes cleaning so much faster and easier for you, especially knowing it’s helped with your bad knees. That’s wonderful to hear, and even better that your recommendation helped your mom get one too! Thank you for choosing our product and for taking the time to leave such a helpful comment. We’re always looking for ways to improve, so we appreciate your feedback on all aspects of the product.

Thank you again! If any questions come up later, please feel free to contact us. We’re here to help!

Thank you for taking the time to share your feedback with us. We’re delighted to hear that your mom is pleased with the Tineco product you gifted her, especially as it caters to her porcelain kitchen floors.

We understand that setting up new appliances can sometimes be challenging, especially for the elderly. We appreciate your effort in assisting your mom with the setup process. Your experience is valuable to us, and we will strive to improve the user-friendliness of our products for all customers, including the elderly.

If your mom or you encounter any difficulties or have any questions in the future, please don’t hesitate to reach out to us. We’re here to provide assistance and ensure a seamless experience with our products.

Thank you again for choosing Tineco for your mom’s needs. We appreciate your support and look forward to continuing to provide you with products that bring joy and convenience to your loved ones.

Thank you so much for sharing your experience with us! We’re delighted to hear that you love how easy the mop is to use and that it has genuinely made your life much easier. That’s exactly what we aim for!

We appreciate you also mentioning the downside regarding the occasional smell if the water isn’t cleaned daily. This is valuable feedback for us. While we design our products with easy maintenance in mind, understanding real-world usage challenges like this helps us identify areas where we can potentially improve our instructions or product features to make the cleaning process even more straightforward and minimize any unpleasant odors. We will definitely share this feedback with our product development team.

Thank you again for choosing our mop and for your candid review. If you have any questions or need any assistance in the future, please don’t hesitate to contact us.

pache, thank you for taking the time to leave us a review on the FloorOne S3! We are so happy to hear that it was easy to setup and use for the first time! We are sorry that your cap broke but great job finding a solution! Thanks again for reaching out pache and welcome to the Tineco family!