Customer Ratings & Reviews
- Model:
- FW0506E0US
- SKU:
- 11022811
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.6 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
to a friend
User friendly and effective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very plug and play that gives great results. Everything that comes in kit is very well thought out
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your fantastic review! We’re thrilled to hear that you found the product very plug-and-play and that it delivers great results – that’s exactly what we aim for. It’s also wonderful to know that you appreciate how well thought out everything in the kit is. We put a lot of effort into making sure users have a smooth experience. We truly appreciate you choosing our product!
While your feedback is overwhelmingly positive, we’re always looking for ways to improve and make our products even better for everyone.
Thank you again for sharing your positive experience. If any questions come up later, please don’t hesitate to reach out. We’re here to help!
Good in a House of Kids
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.such a good product to have when you have little kids. makes cleaning up small messes easier and quicker. the only downside is that you can only use their cleaning solution.
I would recommend this to a friendThe Best
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I only clean with this now. Picks up dog hair well. Easy to use and I love that its voice controlled.
I would recommend this to a friendFloors were so clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeded my expectations. Only feedback is I am hearing impaired and could not understand what it was saying. Something to think about on how to communicate via bluetooth
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful review! We're thrilled to hear that our product exceeded your expectations. We appreciate your feedback regarding the audio prompts and understand the importance of clear communication for all users. Your suggestion about incorporating Bluetooth for better accessibility is invaluable, and we'll certainly take it into consideration as we work to improve our products. Thank you for choosing us, and we hope to continue meeting your needs in the future!
Simple and easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum ive never wanted to mop vacuum more before. My wife and i dont find it a chore any more
I would recommend this to a friendNot recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had really high hopes for this vacuum, but it’s really just another little cheap design. It doesn’t have a lot of suction and it’s pretty disappointing.
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Dear Kate,
We sincerely apologize that our vacuum did not meet your high hopes and that you found the design disappointing. We take your feedback very seriously and are committed to using it to continuously improve our products and services.
Based on your description, the vacuum feels like a cheap design and lacks the suction power you expected.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.
Your machine comes with a 2-year warranty, and we would appreciate the opportunity to address your concerns regarding the suction. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are here to help.
Best regards,
Tineco Customer Service Team
Comes in handy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worms great. Helps with daily cleaning especially if you have a baby,
I would recommend this to a friendLove My Vac/Mop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new vac/mop. Game changer. Light weight which is a plus on my bad back. Highly recommend.
I would recommend this to a friendClean friendly vac.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing truly amazing it does wonders have four pets and picking up messes it’s a breeze so glad we purchase this item one-of-a-kind truly
I would recommend this to a friendPOWER SQUARED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Certainly well worth the value. By far the best floor washer I have ever owned.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your wonderful feedback! We’re thrilled to hear that you consider our floor washer well worth the value and the best you’ve ever owned. Your satisfaction is our highest priority, and we truly appreciate you choosing our product.
We are committed to continuous improvement, and your insights are invaluable in helping us enhance our products. If you ever encounter any issues or have suggestions for future enhancements, please don’t hesitate to reach out—we’re here to help.
Thank you again for your support. We look forward to serving you again in the future!
Good investment
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love using this item around the house. It’s so easy and simple to use.
I would recommend this to a friendGreat mop - life time is not infinite
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum/mop combo. Worked really well since we have two aussies and the fur is there daily. It broke after six months but we during that time it got the job done beautifully
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your experience with our product.
We’re sorry to hear that the product broke after six months. We understand how crucial durability is, especially in a home with pets, and we apologize for any inconvenience this may have caused.
We appreciate your feedback, as it helps us improve the quality and longevity of our products. Please reach out to our customer service team for further assistance.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
Thank you once again for your review and for choosing our product. We are committed to ensuring your positive experience with our brand.
Vacuum mop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. Cleans floor very well. She loves that it cleans itself
I would recommend this to a friendlifesaver
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best machine i have ever bought can clean so smootly and picks up the dirt.
I would recommend this to a friendExcellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great vacuum. Only uses liquid so no mode for just vacuum. Not a problem and in fact it cleans better this way. Solidly made. No complaints.
I would recommend this to a friend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice mop vac, would I recommend spending those much money on it though? No, just get the cheaper one or wait for when it goes on sale.
No, I would not recommend this to a friendAwesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish i would have purchased sooner. So great to vacuum and clean all at the same time!!
I would recommend this to a friendPerfect for those hardwood messes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ! Perfect for those with hard floors and those with little fingers always making messes ! Easy to clean with its self cleaning feature ! We love it !
I would recommend this to a friendGreat product!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my tineco! Great for cleaning up after kids, dogs, and many other mess makers.
I would recommend this to a friendMop & Vacuum all in one!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes doing floors a little easier. It sure came in handy after Ian. We had some pretty bad leaks & in one stroke it mopped it up.
I would recommend this to a friend