Customer Ratings & Reviews

Thank you so much for your wonderful feedback! We’re really pleased to hear that you find our vacuum straightforward and easy to use, and that it cleans so well for you. Your satisfaction is very important to us.

We always appreciate hearing from our customers, and your positive experience motivates us to keep up the good work. We are constantly looking for ways to improve our products further.

Thank you again for choosing our vacuum. If you have any questions or need any assistance in the future, please don’t hesitate to contact us.

Thank you for taking the time to share your wonderful feedback with us and for choosing our vacuum! We’re thrilled to hear that it is holding up well and doing a great job for your daily cleaning needs.

Your satisfaction is important to us, and we’re committed to providing you with high-quality products that are both durable and efficient. We’re glad to know that we’re on the right track.

If you ever have any questions or need further assistance, please don’t hesitate to reach out to us. We appreciate your support and look forward to continuing to serve you.

Trbullfighter, thank you for leaving us a review on the FloorOne S3! We are so happy your son is loving his new smart cordless vacuum! The FloorOne S3 is perfect for quick and easy cleanups, it not only washes but also vacuums hard flooring at the same time for faster cleaning results! The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Trbullfighter and welcome to the Tineco family!

Thank you for sharing your experience with us. We are pleased to hear that the product worked great for the first five months, but we sincerely apologize for the issues you've encountered since then. Your feedback is invaluable, and we are committed to using it to improve our products and services.

Based on your description, it seems that the electronics began malfunctioning, prompting unnecessary self-cleaning and eventually stopping the water release. We understand your frustration, especially given the cost of the machine and the inconvenience of having to send it in for repairs.

For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.

We’d love to assist you further and work towards a satisfactory resolution. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing the support you need and ensuring your concerns are addressed.

Thank you for giving us the opportunity to address this situation. We hope to regain your trust and provide you with a better experience in the future.

Thank you for your amazing review! We’re thrilled to hear that both your lady and your mom love our product. Your satisfaction is important to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us. We’re here to support you and ensure your continued satisfaction with our product. Thank you for choosing us!

Thank you so much for your wonderful feedback and for taking the time to share your experience! We’re absolutely thrilled to hear that you like it so much and find it makes life easier. It’s great to know you’d recommend it to others too. We really appreciate you choosing our product.

We’re always striving to improve our products, and your positive feedback is encouraging! If you have any questions or need any assistance in the future, please don’t hesitate to reach out. We’re here to help!

Thank you for your excellent review! We’re thrilled to hear that our product is making your life easier and efficiently cleaning your entire house’s tile floor. We appreciate your choice to use our product and will continue to work hard to maintain and improve its quality. If you ever have any questions or need assistance, please feel free to contact us. Thank you for your support!