Customer Ratings & Reviews

We are thrilled to receive your excellent review and to hear that you are enjoying our product! It’s great to know that you find it easy to use and have no hesitation in recommending it to others. Your positive experience motivates us to continue delivering high-quality products that meet your expectations.

We are proud of the hard work our team puts into designing and manufacturing products that are not only functional but also user-friendly. Your feedback confirms that we are on the right track, and we couldn’t be more grateful.

Please rest assured that we are constantly striving to improve our products and services. If you ever encounter any issues or have suggestions for further enhancements, do not hesitate to reach out to us. Your satisfaction is our top priority.

Thank you once again for choosing our product and for taking the time to share your feedback. We look forward to continuing to serve you with excellence.

Thank you for your feedback! We sincerely apologize for the issues you’ve faced regarding streaks and your expectation of being able to vacuum with it. We take all customer concerns seriously and are committed to continuously improving our products and services based on your experiences.

We appreciate your insights, as they help us identify areas for improvement.

We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).

Thank you again for your valuable feedback.

Alejandra, thank you for leaving us a review on the FloorOne S3! We’re thrilled that you found the S3 easy to use and it left your floors clean! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. Thank you for the feedback on the water tanks. I will share with our design team; they are always looking for ways to improve. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Alejandra and welcome to the Tineco family!

Thank you for your kind words! We’re delighted to hear that our product is both light and powerful, making it perfect for your 82-year-old mom. We appreciate your repeat purchase and are committed to maintaining the quality you expect. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Thank you for choosing our product and for your continued support!

Rhi11, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the FloorOne S3 and it’s made your life easier! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Rhi11 and welcome to the Tineco family!

Ksandra, thank you for leaving us a review on the FloorOne S3! We could not agree more, the FloorOne S3 is the best, it not only washes but vacuums hard flooring at the same time for faster cleaning results! We are so glad you like it! Thanks again Ksandra and welcome to the Tineco family!

Thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your hard floor cleaner!! The FloorOne S3 is perfect for quick and easy cleanups, it not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again and welcome to the Tineco family!