Customer Ratings & Reviews

Ljackley, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your new smart hard floor wet dry vac as much as we do!! The FloorOne S3 washes and vacuums your hard floors at the same time! By combining the two chores into one the S3 provides better, faster cleaner results than traditional vacuuming and mopping. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 is cordless, lightweight and has a hands-free, self-cleaning system that helps keep your unit fresh and clean! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Ljackley and welcome to the Tineco family!

Nieesh, thank you for leaving us a review on the FloorOne S3! I’m so glad the S3 worked amazingly for you and that your floors are cleaner than ever before! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Nieesh and welcome to the Tineco family!

Hartmann55, thank you for leaving us a review on the FloorOne S3! We’re thrilled that you’re loving your new FloorOne S3, and it’s one of the best wet dry vacuums you have ever used! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Hartmann55 and welcome to the Tineco family!

Thank you for your fantastic review! We’re thrilled to hear that you’re super happy with our product and highly recommend it. Your satisfaction is our top priority, and we’re continuously working to improve our products based on customer feedback. If you ever have any questions or need assistance, please don’t hesitate to reach out to us. We’re always here to support you. Thank you for choosing us and for taking the time to share your positive experience!

Thank you for your enthusiastic review! We’re thrilled to hear that you love our vacmop, especially its self-cleaning mode and easy cleanup. Your reliance on our product is a testament to its quality. We’re grateful for your choice and will continue to improve our products. If you ever have any questions or need assistance, please don’t hesitate to reach out to us.

Dear customer, we are very sorry for your bad experience. After reading through your review, we understand you are having a DWT False Alarm issue with your vacuum. Tineco offers two tears warranty for every valued customer so you are encouraged to contact us customer service team for detailed troubleshooting and warranty process. We will definitely help you fix the issue.Thank you for your review.

Mellie, thank you for leaving us a review on the FloorOne S3! We agree, the FloorOne S3 is the best and not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The battery on the FloorOne S3 will run up to 35 minutes with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Mellie and welcome to the Tineco family!

Thank you for taking the time to share your feedback with us. Your satisfaction is our top priority, and we are grateful for your choice to trust our brand.
We also appreciate your suggestions for improvement. We are constantly striving to enhance our products and services, and your insights are invaluable to us. Please rest assured that we will be working diligently to address the areas you mentioned and to deliver an even better vacuuming experience.
If you have any further questions or concerns, please do not hesitate to reach out to us. We are always here to assist you. Thank you once again for your support, and we look forward to continuing to serve you with high-quality products and exceptional service.

Thank you for your review! We’re delighted to hear that you find our product easy to use and appreciate the voice prompts for convenience. Your satisfaction is our priority, and we’re here to support you with any further needs or questions you may have. If there are areas where we can improve, please don’t hesitate to let us know!