Customer Ratings & Reviews

Do no buy. It was on sale for a reason. Worst vacuum ever used. Battery last 15 mins and it’s terrible for dog hair. Missed returning by 1 day

Not worth the money. It doesn’t clean the floors well. I have to go over them more often then by doing it the old fashioned way. It gets clogged by the smallest things and I need to change the water 4 times just to do my kitchen and living room once. Wouldn’t let a child crawl on the floors after using this item.

Works extremely well would recommend this product to family and friends

It’s so gooooooooooooooooooooooooooooooooooooooooood

It works well excepting the Wifi doesn't make sense

Will others say it is lightweight, it really is not considering it is between 18-20lbs. A mop and bucket might be 3-5 lbs and a lightweight vacuum under 14lbs. So it is pretty heavy but not bulky and it does do both vacuum and mopping in one compact unit without cords in your way as your cleaning. It comes complete with extra cleaning parts so that is nice but come on, it should given it is $400 without taxes. The unit is a pleasure to operate and has a decent runtime for bare floors, battery time is fantastic. The problem is if your cleaning carpets both vacuuming and shampooing, then one small to very small medium room is doable. BUT if you have more than one room, well you will need to recharge and that takes a few hours! So out of luck. The beauty is if your just mopping floors, then great product. Does a great job cleaning and mopping on hard surfaces and battery life less of an issue, as is straight vacuuming of carpeted rooms. So 4 stars because it is kind of pricey and the long recharge time. The bottom line is that it is a pleasure to use, easier than a mop and bucket and more convenient to use when shampooing just one room than to lug out your 30+ pound full size rug shampooing machine. A keeper.

As soon as I saw the Tineco S3 I knew I had to have it. We have hard floors in all the main rooms of our house and we have two beautiful but somewhat messy dogs. During the late Fall and Winter months I’m constantly battling mud carried in on the dogs paws. We also make full use of our kitchen, and with cooking comes the occasional spill. I don’t know if this is the first of its kind on the market or not but it’s the first time I’ve ever seen a vacuum anything like this and I knew it would fit my needs perfectly. The Tineco S3 vacuum comes well packaged in a sturdy box and includes an easy to follow quick start guide. Also included is a charging stand, deodorizing & cleaning solution, a second brush roller and a three-in-one cleaning tool. The unit was very easy to assemble, just click the handle into the main unit and the vacuum is assembled! Once you find a location for the charging base you will need to let the unit charge for about four hours before you use it. While the vacuum is charging I recommend reviewing the instruction manual to familiarize yourself with the safety, operation and maintenance instructions. The first thing I noticed about this vacuum is how sleek it looks. Tineco came up with an elegant and efficient, easy to use design! The water tanks are easy to remove and insert, the unit can stand up by itself when not in use, the handle is comfortable and the digital display is bright and easy to read. The display provides a lot of information and the layout is intuitive and easy to learn to read. The second thing I noticed is how deceivingly lightweight it is, while still feeling sturdy and well built. Using the vacuum is really fun and simple. To get started, fill the clean water tank and add the cleaning solution. Once the clean water tank is in place press the power button and the vacuum will start in “auto” mode. Auto mode uses tech to detect how dirty the floor is and applies the appropriate amount of solution and suction power. You can switch to “max” mode by pressing the “AUTO|MAX” button. If you decide not to use cleaning detergent, be sure to long press the “AUTO|MAX” button for 3 seconds after starting the vacuum. This lets the vacuum know you are using only water. The vacuum has done an amazing job on my floors. The mud and dirt on the basement floors came right up and have never looked better. Spills get sucked right up and don’t get spread around at all. The vacuum isn’t loud and is very easy to maneuver, although you cannot tilt it back further than 142 degrees, to avoid leakage. Once you are finished cleaning the floors you need to spend a little time cleaning the vacuum. You do need to clean it completely after each use, but Tineco has done as much as they can to make this a simple process. Cleanup time has taken me an average of fifteen minutes but I do a pretty thorough job and I’m getting quicker each time. The auto cleaning mode is nice but you do have to fill and empty the tanks as it completes its cycle. Overall I’m very happy that I got the Tineco S3. It’s an extremely well designed, top of the line, hard floor cleaning vacuum with some great technology built into it. Although there is a bit of cleanup after each use, I think it’s well worth the time for those days when you clean every floor in your house. For a minor spill here and there, I think I’ll continue to use some paper towels and bottle cleansers.

I was a little skeptical initially when I received this product. With other larger players in the market, it is quite challenging to launch and prove the effectiveness. This vacuum definitely deserves to be praised for the near build and the effectiveness. The best part is it also has a mop combined. The first thing I noticed is how easy and light weight the vacuum is. The second good part is that this vacuum can mop and wash the floor at the same time. The quality of work this vacuum provides is amazing. It does a very neat eventhough both functions are being performed at the same time. The third best part is it has a self cleaning function that cleans the vacuum. Fantastic for daily cleaning and dirt removal. It has made cleaning not much of a daily chore. The mopping or vacuuming doesn’t make a lot of noise as compared to other products in the market. It is also very lightweight and easy to carry around. It was very easy to assemble and use right away. Overall, a great product from tineco. I would definitely recommend this to all my friends.

Honestly, I might get called a boomer for this but for a vacuum it was overtly complicated to use, wasn’t dependable and returned within a week.

I thought this was going to be a good purchase. I regret not be able to return it. It leaves a white residue on the floor

After 5 months, couldn't charge anymore. So disappointed!

Straight out of the box and this vacuum mop didnt hold a charge

Threw it away! Stopped working, kept saying it was clogged but nothing obstructing. It was junk

The first time I saw this my daughter was using it for her new house. I was fascinated by the looks of the new floors she had put in and after workers and movers left her floor a mess she used the vacuum/mop before moving in and I was in awe of the cleanliness and shine from her floors. One year has gone by and she has a 2 year old who likes to run barefoot. They only have to Clean once each day and the babies feet never get dirty. I love it. I am disappointed I haven't bought mine yet because its not available in San Antonio near me. Had it in my cart for pick up and then it was sold. The cost is all over the place from 299.00 to 400.00 plus online. I really want to get this but am not sure if there is a new one that is out now since I am seeing them pop up as used from Ebay, FB Market Place and other people. I do not want a used one. So when I find this I will post my photos as my ceramic floor is white and can't wait to get it for the reason you see dirt from my husband just by walking in the house with black bottoms on his shoes. Enjoy everyone I am excited to get a black and white one if I can find it.

Trash broke within 10 months... Tineco support is awful and I have a better chance of walking on water then getting a return done.

Stopped working already. Used 3 times. Purchased may22

After only 4 months it stopped working. Hopefully I’ll be able to get a replacement and I haven’t spent money on this product for no reason.

crap, after 3 week it stop holding a charge, Will not buy this item

Broke on me the 2nd month I bought it. The brush smells after the 5 time using

bought September 2021. Stopped working “electric motor malfunction “ May 2022! Less than 1 year worth of use.