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Customer reviews

Rating 4.5 out of 5 stars with 1255 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,255 reviews
  • Rated 4 out of 5 stars

    Worth the Money,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is my 3rd Tineco. The only reason I purchase this one is because my previous one was a challenge to buy new mop head parts. According to support it was dc’d. So this one works great, the vacuum is awesome and its cleans well. My ONLY complaint when compared to my previous Schmop(sweep/mop) :) is that after the self-Clean it does not dry it. The fast Dry was awesome with that option.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear KrystleJ,

      We are thrilled to hear that this is your third Tineco and that you find the vacuum awesome with great cleaning performance! However, we sincerely apologize that the new machine does not dry the mop head after the self-clean cycle like your previous model did. We understand how much you appreciated that fast dry feature, and we want to assure you that we take your feedback seriously and will use it to continuously improve our products and services.

      Please feel free to continue to contact us with any issues regarding your machine. We provide a two-year warranty for our products, and we will definitely work actively to resolve this for you.

      Sincerely,
      Tineco Customer Service Team

  • Rated 5 out of 5 stars

    Great vacuum/mop floor cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine, its not too loud, its fast, easy to clean and it very light to handle and I love the self cleaning option. I recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute beat product I've ever purchased. I'm a nurse and clean house as a living. After purchasing mine, I did a deno with mine and 2 of my customes purchased there own. I recommend this product 100% and will continue to share how clean floors can be to my homeowners. Thank you for invinting the best product. Judy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes mopping easier!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this floor cleaner. I've had it for about a year now and use it several times a month. It does a great job cleaning and drying LVT. Also picks up pet hair great. I wash the brushes every few uses so they are always fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi everyone wanted to share I really liked this tineco product i have 7 cats and they make a mess this product is quick and convenient. I recommend this product 100%. I previously purchase a shark mop vac and was a waste of money. This tineco is so much better. Also the charge lasts pretty long as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaning has never been this easy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has completely changed how I clean my floors. With kids at home, there’s always a mess, but now I can vacuum and mop at the same time, which saves me so much time. The self-cleaning feature is amazing — I just press a button and it takes care of itself. It feels effortless to use, and my floors look clean and fresh every time. Lightweight, easy, and super convenient. Definitely one of my best purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, just WOW!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, so I NEVER do this but for this product, I just had to. I sweep daily because I live on a dirt road and mop like every other day, thanks to my lovely dog and allergies. I did not realize I was not doing enough until I purchased this product. The amount of filth it picked up was quite embarrassing, to say the least. Besides that, walking barefooted never felt so darn good. I was a skeptic (I really was) but using this for the first time did it for me. Definitely don’t regret my purchase at all. Totally ready to toss the mop and broom for good. Thank you ❤️!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves my floors super clean mops and vacuums efficiently. I also like the self cleaning option and the voice instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for cleaning the flor

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent for cleaning, you can wash the floor. Very easy to used

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you are enjoying the excellent cleaning performance of our product, especially its effectiveness in washing the floor with ease.

      Your satisfaction is our top priority, and we are grateful that you chose our product for your cleaning needs. We will continue to strive for excellence and work diligently to improve our products to better meet your expectations.

      If you have any further questions or concerns, please don’t hesitate to reach out to us. We are always here to assist you.

      Thank you once again for your kind words and support.

  • Rated 5 out of 5 stars

    Makes cleaning a breeze!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and easy to maneuver. Cleans really well. Love that this model automatically plugs in on the base vs. previous model that you had to plus in. I highly recommend you keep up with cleaning the water tanks and the cleaning brushes to keep the smells fresh. If you don’t it can start smelling like mildew. Also keep the base clean as well. Like anything else, it still requires maintenance. Not a set and forget type of thing.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful review and for taking the time to share your thoughts on our product. We are delighted to hear that you are enjoying the light and easy maneuverability of our vacuum cleaner, as well as its effective cleaning capabilities.

      We are also pleased to know that the automatic plug-in feature of this model is a significant improvement from the previous one, and we appreciate your recommendation on maintaining the water tanks and cleaning brushes to keep the smells fresh.

      We understand your concern about the potential for mildew smells if not properly maintained, and we want to assure you that we are continuously working to enhance our products to minimize such issues. Your feedback is invaluable in this process.

      Please remember that regular maintenance is key to ensuring the best performance and longevity of your vacuum cleaner. We encourage you to refer to the user manual for specific care instructions.

      Thank you again for choosing our product and for your support. We are committed to delivering high-quality products and will continue to work hard to improve them based on customer feedback.

  • Rated 4 out of 5 stars

    Good at surface clean, regular use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good at mopping on surface level, picking up spills, stains, hair and dust. Very easy and intuitive to use, and to charge. The self clean function is very handy, as are the extra brushes. Having this makes cleaning easier and more likely something you'll do regularly. Only problem for me is that I needed something with a bit more intense of a scrubbing and not just mopping function, because I have annoying linoleum floors. The steam function on the S5 seems like it might do the trick for deeper cleaning, but I balk at upgrading and paying even more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes owning pets even more enjoyable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we got our puppies, I was worried about keeping the floors clean, especially when they were shedding. I am sooo happy I decided to get this 3 in 1 tool. I can vacuum and mop my entire apartment in under 30 min! Depending on how dirty my floors are, I might have to add more water and solution a second time, but typically, once is all I need. Many other reviews have complained about the roller getting a moldy smell, but I haven't experienced that. After mopping, cleaning the dirty water tank, and running the self-cleaning cycle, I take the roller out, rinse it under hot water, and then dry it in the sun. Overall, I LOVE this tool and it has made my life so much easier and helped keep my floors clean despite 3 kids and 2 dogs!!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful review! We’re thrilled to hear that our 3-in-1 tool has been a game-changer for keeping your floors clean with puppies and kids around. We’re glad to know that you find it efficient and effective, typically requiring only one round of water and solution. We appreciate your feedback on the roller maintenance, and we’re continuously working to improve our products based on customer experiences. If you ever have any questions or need assistance, please don’t hesitate to reach out to us. We’re here to support you every step of the way!

  • Rated 4 out of 5 stars

    Good Vaccun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cleaning quality but a little hard because it moves by itself straight but overall very good and efficient

    I would recommend this to a friend
    • Brand response from Tineco team
      Posted .

      Thank you for your wonderful feedback! We are delighted to hear that you are pleased with the cleaning quality and efficiency of our product.

      We appreciate your honest comment regarding the machine’s forward-moving tendency. We value your feedback and will use it to continue improving our product design for a better user experience.

      Please note that your machine comes with a 2-year warranty. Should you experience any functional issues or need further assistance, please don’t hesitate to contact us. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to providing you with a positive solution.

      Best regards,
      Tineco Customer Service Team tineco

  • Rated 5 out of 5 stars

    Never going back to traditional mops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never going back to a traditional mop ever again. This actually makes mopping the house kind of fun. I had a steam mop before and this is way better. Does a great job and makes mopping the house a lot faster.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback! We’re thrilled to hear that our mop has transformed your cleaning experience, making it not only more efficient but also enjoyable. It’s particularly rewarding to know that our product surpasses your previous steam mop in performance.

      Your satisfaction is our top priority, and we are committed to continuous improvement. While we’re delighted to hear about the benefits you’ve experienced, please rest assured that we are always striving to enhance our products further.

      We appreciate your choice to use our product and are grateful for the trust you’ve placed in us. If you have any more feedback or need assistance in the future, please don’t hesitate to reach out.

      Thank you once again for your kind words and support!

  • Rated 4 out of 5 stars

    Tineco Floor One S3 Extreme - A Versatile Cleaning

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing the Tineco Floor One S3 Extreme from Best Buy, I've had the chance to thoroughly test its capabilities as a 3-in-1 mop, vacuum, and self-cleaning smart floor washer with iLoop Smart Sensor. Overall, I'm pleased with its performance, though there are a couple of areas that could use improvement. Let's start with the positives. The Tineco Floor One S3 Extreme is an innovative and versatile cleaning device that offers a convenient all-in-one solution for maintaining your floors. The ability to vacuum, mop, and wash the floor in one go is a time-saver and simplifies the cleaning routine. The iLoop Smart Sensor is a standout feature, as it detects water levels and adjusts the water flow accordingly, ensuring efficient cleaning without excessive moisture. The device's suction power is impressive, effectively picking up debris and dust from various surfaces. The self-cleaning feature is a welcome addition, making maintenance and cleanup a breeze. The sleek design and build quality also contribute to its premium feel. However, I did notice a couple of areas that could use improvement. The corner cleaning capability is not the best, and it can struggle to thoroughly clean tight spaces and edges. This could be a limitation for those with lots of nooks and crannies in their living spaces. Another drawback I encountered is that the Tineco Floor One S3 Extreme tends to leave a trail of water after mopping. While the iLoop Smart Sensor does a decent job of adjusting water flow, it doesn't completely eliminate the issue of excess water pooling or streaking on the floor. This is something to keep in mind, especially if you have sensitive flooring materials. One disappointment was the promised free roller mop upon registration. Despite being told about this offer, there was no option to redeem it once I registered the product. It's a small frustration, but still worth mentioning for potential buyers who might have been looking forward to this bonus. In conclusion, the Tineco Floor One S3 Extreme is a versatile and effective cleaning tool that simplifies the floor maintenance process. While it excels in many aspects, such as its iLoop Smart Sensor and multi-functionality, there are areas like corner cleaning and excess water residue that could use improvement. Additionally, the missing free roller mop offer was a letdown. Despite these drawbacks, the Tineco Floor One S3 Extreme remains a solid choice for those seeking a convenient and efficient cleaning solution for their home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mop vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after a few people told me about this. I love it. Easy to use and cleans my floors great. It’s so light and easy to handle that I clean my floors almost nightly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Cleaning!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fist time I used this mop/vacuum, I could not believe how dirty my hardwood floors were. I had to dump the dirty water basket so many times. Walking barefoot on the floor felt totally clean. The only thing I wish was different is the battery life. I am hoping as I use it and keep the floors clean and the max clean doesn't come on so often the battery will last longer. I would purchase this product again. No regrets.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback on our mop/vacuum. We are thrilled to hear that you were satisfied with its performance in cleaning your hardwood floors.

      We understand your concern regarding the battery life and want to assure you that we are continuously working on improving our products based on customer feedback. Your suggestion about the battery performance under different usage scenarios is greatly appreciated and will be taken into consideration as we strive to enhance the product’s functionality.

      We are grateful for your purchase and the trust you have placed in our brand. It’s customers like you who motivate us to excel in delivering high-quality products. We are delighted to hear that you would purchase our product again and have no regrets.

      Please feel free to reach out to us if you have any further questions or concerns. We are always here to assist you.

      Thank you once again for your positive review and for choosing our product. We look forward to serving you better in the future.

  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up the dirt and mops leaving a fairly dry surface for quick drying. Tip: be sure to take apart the filter and dirty water tank to dry fully before storing to prevent smells. I would buy again.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your positive feedback on our product. We are delighted to hear that you are pleased with its performance, particularly its ability to effectively pick up dirt and leave a relatively dry surface for quick drying.

      We also appreciate your helpful tip regarding the importance of fully drying the filter and dirty water tank before storing to prevent any unwanted odors. This kind of practical advice is invaluable to us and our other customers.

      Please be assured that we are continuously striving to improve our products based on customer feedback. While we are thrilled to hear about the aspects you enjoyed, we are also keenly aware of the areas where we can enhance our product to better meet your expectations.

      Thank you once again for choosing our product and for your continued support. We look forward to the opportunity to serve you again in the future.

  • Rated 5 out of 5 stars

    This thing really sucks(IN THE BEST WAY)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just moved in to a new house. I initially swept up the floor with a broom thinking I got everything. Then i saw my feet every day and was confused I went out and purchased the S3. It will suck up so much dirt and dust that you will think that it's got some dye in the water. You can control the level of suction and spraying. It's quite easy to do on the app. Plus the self clean is great. Just make sure to empty the dirty water immediately or else all the dirty water collected will start to stink something epic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    floor cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while it does a good job cleaning floor as long as you go slow but do not expect to edges of floor. It does clean good with minimal water and leaves floors just slightly wet.

    No, I would not recommend this to a friend