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Customer Ratings & Reviews

$229.99
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Comp. Value: $429.99

Customer reviews

Rating 4.5 out of 5 stars with 1237 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,237 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum mop!! Works beautifully. I was just pregnant and couldn’t mop or sweep but this makes closing our floors so easy! We just recently started having problems with it continuing to prompt “ clean dirty water tank” but we’re trying to get it figured out. Or else I would give 5 stars.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive feedback! We’re thrilled to hear that our vacuum mop has been a lifesaver during your pregnancy, making floor cleaning an easier task for you.
      We’re sorry to hear about the issue with the “clean dirty water tank” prompt and understand how this can affect your experience. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
      Your satisfaction is our top priority, and we’re committed to ensuring you can enjoy the full benefits of our product.

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. I have not downloaded or used the App, so I am not sure how that works, but this floor cleaner works well without it, which I appreciate. The tank is small, but I use it every day, so the floor stays clean and I can easily clean up without having to dump the tank until the end. The battery also lasts for the cleaning. I would highly recommend the convenience of this floor cleaner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than any vacuum ive purchased!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vaccum, but the mop roller holds a certain stench. I also dont know how accurate the dirty to clean lights are, but it definitely does the job! I would have never thought my floors were that dirty! Ive cleaned them 3 times in a row and im still trying to clean them until the water runs clear. It takes about 4 hours to fully charged and the battery depletes within an hour, but id still buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Self-cleaning cordless vacuum cleaner and mop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in all modes, but particularly on solid floors that need mopping and cleaning simultaneously.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Tineco cleaner. Had one for my lower floor that I loved already and once I got the main floor carpet removed and flooring put it I had to have another! Highly recommend!!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your wonderful feedback and for being a loyal Tineco customer! We’re thrilled to hear that you loved your first Tineco cleaner so much that you decided to purchase a second one after your flooring renovation. Your recommendation means a lot to us!

      We’re committed to continuously improving our products, and your support motivates us to keep delivering the best possible experience. If you ever have any questions, need assistance, or want to share more feedback, please don’t hesitate to reach out to us. We’re always here to help.

      Thank you again for choosing Tineco. We look forward to serving you again!

  • Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cleaner but the tank is really small maybe make em bigger on the newer model

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum mop I’ve ever owned. Works amazing. 35 mins is enough time for me to mop my 1400 sq ft home. The smart feature is a bonus. It does have the self clean feature but I still hand wash the brush since it still has a smell even after the self clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Convenient floor cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more mop and bucket to clean the floor . Easy to use. Vacuums as it mops . Convenient for a spill . No need for paper towels when something is spilled . Just use this mop vac to suck up the spill . Easy to empty and clean this unit .

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your incredibly positive feedback and for taking the time to share your experience with the mop vac! We’re thrilled to hear you’re so pleased with it.

      It sounds like you’re really enjoying the key benefits we designed it for: saying goodbye to the traditional mop and bucket, finding it easy to use, appreciating that it vacuums while it mops, and loving how convenient it is for spills – no more paper towels needed! We’re also glad you find it easy to empty and clean the unit itself.

      Thank you for choosing our product and for your kind words. Your satisfaction means a lot to us.

      We constantly strive to improve our products based on customer feedback, and your positive comments certainly encourage us to keep up the good work!

      If you have any questions or need any assistance in the future, please don’t hesitate to contact us.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weight of the unit is very manageable and doesn't feel like a cheap built machine. The suction power is great. The floor washing rollers seem to work very well. All around I would say this is a great product.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for taking the time to leave such a detailed and positive review. We are delighted to hear that you are enjoying your new machine.

      We are especially pleased that you highlighted the manageable weight, the solid build quality, the great suction power, and the effectiveness of the floor washing rollers. It’s fantastic to know that these features contributed to your overall impression of it being a great product.

      Thank you for choosing our product. Your satisfaction is our top priority, and we are always striving to improve our products and services.

      Should you have any questions or need further assistance in the future, please do not hesitate to contact us. We are here to help!

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    AMAZING!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great investment that will help you mop your house in a timely manner. Easy to use and do the job tirelessly. Had many mop vacuum before but this one stand out and help us save time and have a clean home.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Works very well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase however wish the water tanks clean and dirty were bigger as the dirty fills very fast and the clean empties very fast but outside that works awesome.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback with us. We are thrilled to hear that you are happy with your purchase and that the product is working well for you.

      We appreciate your comment regarding the water tanks. We understand the importance of having a sufficient capacity for both clean and dirty water, and we will certainly take your suggestion into consideration as we continue to improve our products.

      We are committed to providing our customers with the best possible experience, and we are always looking for ways to enhance our products based on your valuable feedback.

      Thank you again for choosing our product. We are grateful for your support and look forward to serving you better in the future.

  • Pros mentioned:
    Cleaning performance, Mop

    Rated 5 out of 5 stars

    worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife was looking at these at sister in laws house, we ended up trying theirs out and was super impressed with it, so with a newborn at home i got her the S5 and its beyond as advertised so far we are very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best wet mop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water chamber too small. Would recommend getting a model with a larger water chamber. Otherwise excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    It is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum mop is great. I typically run it on automatic mode. It brings up debris on our hard floors and if they’re rough spots it’ll adjust the pressure needed. Only draw back is the tank needs refilled and emptied while in use, battery also runs out quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 1 out of 5 stars

    Time saver when it works, which isn't long

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to try to save time with my cleaning as most of my home is covered in wood or laminate floors. Much to my delight, this machine did a good job of sucking up dust and debris as well as leaving my floors a lot cleaner than a conventional vacuum as it would mop while I vacuumed. Fast forward 3 months and maybe like 10 uses and this thing suddenly starts to say that the dirty water tank is full and needs cleaning even when it's been cleaned. I went through all the troubleshooting, cleaning, etc and nothing helped to resolve the issue. I contacted customer service and they said that since it was under warranty that they would repair but I would need to ship it to their facility. After digging up a large enough box and going through the trouble to ensure the vacuum was bubble wrapped and secure so it wouldn't be damaged in transit, I waited for the repaired unit to be returned to me. Well, they did return it to me, relatively quickly considering it was during the holidays but the problem was that it came back in the exact same state in which I had sent it to them, broken. Now I'm having to jump through hoops to try to get a new vacuum because it seems evident to me that a vacuum that breaks within 3 months of purchase and still doesn't work after being "repaired" is probably a lemon. So far, the only resolution I've gotten from them is to continue to send back this machine for repair, accept a different refurbished unit, or take a partial refund in which they'd deduct some amount to account for my use. Don't buy this vacuum unless you really enjoy packing and unpacking items in boxes.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your detailed experience with us. We’re pleased to hear that initially, the machine met your expectations by effectively cleaning your wood and laminate floors, combining vacuuming and mopping in one step. However, we’re truly sorry for the inconvenience and frustration caused by the issues you’ve encountered with the dirty water tank and the subsequent repair process. We take your feedback seriously and are committed to using it to continuously improve our products and services.

      Based on your description, the main concerns are the persistent issue with the dirty water tank sensor and the unsatisfactory repair experience.

      We’d love to assist you further and find a satisfactory resolution. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to provide you with the support you need.

      Thank you for giving us the opportunity to address this situation. We hope to restore your confidence in our products and services by resolving this matter to your satisfaction.

  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Very good machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine, cleans very well and notifies you when the battery and water is low.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    My favorite machine in the house!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this machine! Just last week one of the kids dropped a plate and sauce spattered everywhere. Everyone else was stressing about it but I quickly got up with a smile on my face and in two seconds the mess was cleaned up. It's so easy to use and will talk to you if the water needs to be changed or more cleaning water needs to be added.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product overall. Cleans nicely, it could have longer battery use. Containers for clean and dirty water could be bigger so you don't have to fill them up or clean all the time.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your thoughtful feedback! We’re glad to hear that you like the product overall and that it cleans nicely. Your satisfaction is very important to us, and we truly appreciate you choosing our product.

      We also appreciate your constructive comments regarding the battery life and the size of the clean and dirty water containers. We are continuously working to improve our products, and your input is invaluable in helping us enhance the user experience.

      If you have any questions or need further assistance in the future, please don’t hesitate to contact us. Thank you again for your support—we look forward to serving you again!

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    My floors are so fresh and so clean

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This devicr does a fantastic job cleaning my tile floors. Its great because cleaning one small section isnt a chore of bringing out a a kip and bucket and loading it up. I juat pull this thing out and do a quick cleaning and im done. My only complaint is how small the water revisor is.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Worth the splurge!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my vacuum robot and my floors stay spotless! It’s so nice to have something that vacuums and mops at the same time. It’s very user friendly and easy to break down and clean

    I would recommend this to a friend