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Customer Ratings & Reviews

$229.99
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Comp. Value: $429.99

Customer reviews

Rating 4.5 out of 5 stars with 1237 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,237 reviews
  • Rated 5 out of 5 stars

    Best Brand in the Segment; HIGHLY RECOMMENDED!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Tineco product; the first was a smart vacuum with Tineco’s iLoop technology. After using it daily, and experiencing how efficient it is, I knew I had to have their vacuum/mop combo. This product has high build quality and great features! Run time is about 40-50 minutes, depending on how soiled your floors are. And the included accessories are just something other, more expensive, branda do not include. With the efficiency of iLoop technology, this vacuum/mop combo will give you all the time you need to complete several rooms on one charge; you’ll likely be emptying the dirty water container more than worrying about state of charge and if you can complete the job. GREAT PRODUCT, GREAT BRAND, A MUST HAVE!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Glad we bought it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. User friendly. Cleans very well. Rollers are self cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my eife and ahe absolutely loved it. It cleans really well and it is super easy to use. It is easy to get it set up and all. You cannot go wrong with this. It is worth buying.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this wetvac! I switched from the Bissell cross-wave max, and the Tineco sucks more off the floor, doesnt leave too much excess water, is lighter and easier to push. Plus its also easier to clean. Overall im extremely happy with it!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your fantastic review! We're thrilled to hear that you made the switch to our wetvac and that it has surpassed your expectations. It's great to know that you appreciate its superior suction, water control, lightweight design, ease of use, and cleaning convenience. Your satisfaction is our top priority, and we're delighted that our product has brought you such happiness.
      We're grateful for your choice to trust our brand and for taking the time to share your positive experience. Your feedback is invaluable to us, and it motivates us to continue striving for excellence in our products and services.
      Thank you once again for your kind words and for choosing us. We look forward to continuing to provide you with products that make your life easier and more enjoyable.

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best purchase ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic cleaning! With three dogs and a lot of dog hair, I vacuum nearly every day and use the the FloorOne S3 in-between. The FloorOne S3 gets up the sand dragged in from the dog run on dog paws that every day vacuuming can't get up and it leaves floors fresh and shiny. Easy to use, easy to clean tanks and roller. I purchased one for my daughter and she loves it, too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    10/10 would recommend! Top notch floor cleaner!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is absolutely amazing. Worth every penny!!! It cleans very well and the self cleaning function is super helpful for my busy household. It also comes with a scrub brush to clean the inside parts that you can’t reach so that’s very useful and the base also charges it Willis is very nice. I feel bougie using this thing lol! It also has an auto function which detects how much cleaning solution to dispense to clean the floors. Overall very nice machine. Would definitely recommend for busy families or anyone really.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Works as Advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just used it manually, did not bother with trying to use the app. Voice prompts make it easy. It cleans very well, does not put too much water onto my wood floors and dries fairly quickly. The dirty water attests to how dirty the floor was prior to using. Clean up of the dirt water tank and inside parts and roller is very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves my floors super clean mops and vacuums efficiently. I also like the self cleaning option and the voice instructions

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    BEST VACUUM EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vaccum has changed my life. Between a toddle and shedding dog, the house was always dirty and regular mops didn’t cut it. But now with this vaccum/mop it’s so easy and stress free to clean the house without torture, less time and efficiently. I wish I found it sooner.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your incredible review! We’re thrilled to hear that our vacuum/mop has made cleaning your home with a toddler and a shedding dog so much easier and stress-free. Your satisfaction is our top priority, and we’re continuously working to improve our products based on customer feedback. If you ever have any questions or need assistance, please don’t hesitate to reach out to us. We’re always here to support you. Thank you for choosing us and for taking the time to share your positive experience!

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great floor cleaner, I am happy I decided to finally buy it. I normally buy bissell and I went back and forth but went with this one, happy I did. I took a star away because it is pricey and it would be nice if it had a function to steam. Overall great buy you would not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very handy and it is cleaning the dirts in my Hosue living room , bathroom tiles very well . Feeling clean and odor free when ever I use this prodict

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your wonderful feedback! We’re delighted to hear that you find our product very handy and effective at cleaning dirt from your living room and bathroom tiles. It’s great to know that it leaves your home feeling clean and odor-free after each use.

      We sincerely appreciate you choosing our product and sharing your positive experience. While we’re thrilled that it meets your expectations, we’re always striving to improve, and your input helps us enhance our products even further.

      If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great priduct

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, smart cleaning at its best. So easy to clean the floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wet vac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know why there is some people talking about the suction is not strong, maybe they got a malfunction one, the one that we got works awesome, strong suction, cleans the dry dirts spots.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your fantastic review and for sharing your positive experience! We’re thrilled to hear that you received a unit that works awesome with strong suction and effectively cleans dry dirt spots. Thank you for choosing our product.

      We appreciate you mentioning the comments about suction strength – it’s good to know your unit is performing exceptionally well, and your feedback helps us understand the potential for variations.

      We’re always striving to improve our products, and feedback like yours helps us ensure consistent quality.

      Thank you again for your kind words. If any questions come up later, please feel free to contact us. We’re here to help!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best floor cleaner I have ever purchased. Easy to use, cleans very well, and easy to clean!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your enthusiastic review of our floor cleaner! We are delighted to hear that you are pleased with your purchase and that our product stands out as the best you have ever used.

      Your feedback confirms that we are on the right track with our commitment to providing products that are not only easy to use but also highly effective in cleaning. We are particularly pleased that you found the cleaning process of the machine itself to be straightforward and hassle-free.

      Thank you once again for choosing our product and for taking the time to share your positive experience. We are grateful for your support and look forward to continuing to serve your cleaning needs.

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Water tank size

    Rated 3 out of 5 stars

    all in all it's okay but what you really need is..

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all it's okay, but what you really need is an old fashioned scrubber & elbow grease. It cleans pretty well, but it can't get into the crevices where the caked-in dirt is. The sensor isn't really all that useful. It seems to only measures how dirty the water is and not how dirty the floor is. The water stays dirtier much longer than the floor does.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    PERFECTION

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic . I was so happy to throw my broom and mop away after using it once! Our floors have never been this clean . The cleaning solution is not overwhelming I keep it charged and ready for use. Actually look forward to doing my floors!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great mop vac !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this !! We have all hardwoods and it cut cleaning time in 1/2

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Buy something else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It served its purpose for a few cleans. I would not buy this again. I actually just came on the Best Buy website to see when I purchase this because supposedly they have like some trade-in program or something. I’m like I gotta get rid of this thing it can’t handle my household with me and my partner together we have five dogs. I have a Roomba that goes around multiple times a day I also have a zip back and I also have the Tico. It does not get up against the side boards for like I wanna say about 1 inch from it I constantly have to undo the brush rollers from dog hair. I do the self clean out every time I use it sometimes I’ll do it twice. It was nice at first self-propelled in self dried and then the machine started leaking. It just went downhill real quick. I’ve had a few of the mop vacuum combos that have lasted me a long time and this one was the most expensive and I’m only a a few months in giving it a bad review, which I actually meant to do a couple of months ago.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your thoughts on the Tineco product. We’re genuinely sorry to hear that your experience hasn’t met your expectations, especially considering the high standards we aim to uphold. Your feedback is invaluable to us, and we’re committed to using it to improve our products and services.

      Based on your description, it seems that the vacuum struggles to clean along the side boards, requires frequent brush roller maintenance due to dog hair, and has experienced a leakage issue. We understand how frustrating this must be, particularly given the demands of your household with five dogs.

      For optimal performance, we recommend ensuring that the battery is fully charged after each use and that the filter is cleaned as needed. This will help maximize suction and extend the usage time. If these steps have already been part of your routine, please disregard this suggestion.

      We’d love to assist you further and explore how we can rectify the situation. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and ensure you have a positive experience with our brand.

      On a positive note, we’re glad to hear that you initially appreciated the self-propelled and self-drying features of the machine. This feedback helps us understand what aspects are working well for our customers.

      We apologize again for the inconvenience caused and want to assure you that we’re dedicated to regaining your trust. Your satisfaction is our top priority, and we’re here to support you every step of the way.

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really does a good job for the price and class. you could definitely spend more and buy bigger units, but for small space and frequent cleaning this is a great option.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your thoughtful feedback! We’re delighted to hear that you feel our product offers great value for its price and class, and that it serves as an excellent option for small spaces and frequent cleaning. Your satisfaction is very important to us, and we truly appreciate you choosing our product.

      We are always striving to improve, and your insights help us continue to enhance the quality and performance of our offerings. If you have any questions or need assistance in the future, please don’t hesitate to contact us. Thank you again for your support—we look forward to serving you again!

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great mop/vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Makes very light work of mopping large areas.

    I would recommend this to a friend