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Customer Ratings & Reviews

$429.99

Customer reviews

Rating 4.5 out of 5 stars with 1276 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the cleaning performance and ease of use of this product. Many appreciate the battery life and lightweight design, and find the mop feature to be exceptional. However, some customers feel the water tank size is insufficient. A few customers have also mentioned concerns regarding the price and charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,276 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Bestest ever!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tineco is convinient and easy to maintain. The simplicity is so much that my grandbabues clean up their own messes plus my floors are dirt free. I love keeping my white socks white.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this vacuum/mop combination. As others have said, the battery does not last very long - maybe 1-1.5hrs (and that’s not on max). But it cleans VERY well. And you can see the evidence in the “dirty water tank”. I would definitely buy their product, again, but hopefully won’t need to for a while. If so, in the future I might would upgrade to one that gets closer to baseboards as this one leaves an approximate 2inch gap. Overall, very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Water tank size

    Rated 5 out of 5 stars

    9.8/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, small water tank but it’s expected from any wet dry vaccum. The battery last quite a long time considering it only takes ab 6 minutes to vaccum my whole house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Vacuum and Simple to use

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Vacuum is a bigger upgrade from previous corded vacuum. Is simple to use, setup, and clean ! Very good product and good price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Tineco S3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my wife and she absolutely loves to use it . So easy to use and cleans really well !!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seriously love this vacuum/mop, I love it so much I bought one for my parents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Jesus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve been looking for a product like this very satisfied I have a cat and dog that shed like crazy and it’s been driving me nuts for quite some time and Its very easy to clean as well and it saves me so much time now that I have this vacuum mop cleaner. no more sweeping no more mops. I’m so happy with my product never really bought anything this expensive for the budget I have, but it was actually worth it. I would recommend to anybody else.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I’ve ever purchased. Cleans my hardwood floors perfectly. Definitely recommended. Simple to use. Easy to clean,

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfect Vacuum and mop combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it . It picks up well. And it cleans it self. Would totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GAME CHANGER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is an absolute game changer! The vacuum comes out of the box with a short list of assembly, including pictures, making it very quick. My house contains pet hair, along with the dirt/rocks and grime carried in from outside. Absolutely no issues with the suction on all dirt variants, and I appreciate the wet vacuum aspect getting the not always visible dirt. The wet vacuum leaves a little sheen of water which dries within less than 5 minutes, so there’s no need to block of a room like you do when you use a real mop/bucket. The automatic mode quickly adjusts when you’re working on a dirtier area, rather than a low touch area, allowing for an equal ending clean level for all areas touched. Lastly, the vacuum does a self assessment, and speaks on whether it needs to be emptied, refilled or charged - allowing for simple and easy maintenance.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mop

    Rated 5 out of 5 stars

    cleansing its self best feature

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mop is absolutely fantastic. I have no complaints a self cleaning mop who can complain

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Weight

    Rated 5 out of 5 stars

    You need a Tineco

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for hard floors. It does the cleaning and even cleans it’s self. It talks. Yes it’s fancy like that. The best part is that it cleans my floor, grabs all the dog hair and is not heavy. It works fast and gets my up stairs floors in 15 min or less !!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Mopping machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very comfortable to use and can be cleaned very well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Glad I’ve Bought It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale and it makes everything so easy. I can frequently vacuum and mop together, saving me time and keeping my home clean. I use this on our kitchen’s wood floor. It dries up quickly and the amount of dirt it picks up is fantastic

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your excellent review! We’re thrilled to hear that our product has made cleaning your home easier and more efficient, especially with its time-saving vacuum and mop functionality. It’s great to know that it performs fantastically on your kitchen’s wood floor and dries up quickly. We appreciate your choice to purchase our product and are committed to maintaining its high quality. If you ever encounter any issues or have questions, please don’t hesitate to reach out to us. We’re always here to assist you and strive to improve our products based on your feedback. Thank you for your support and for taking the time to share your experience!

  • Rated 5 out of 5 stars

    Favorite thing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice mop I like it so much. I have two daughters in my house and it cleans all the mess they make.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Very mild cleaning

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok and get the job done. But time consuming on cleaning afterwards you have to make sure you clean after every use or if not it will start to smell bad.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear LisaC,

      Thank you for sharing your feedback. We appreciate that you acknowledged our product gets the job done, though we are truly sorry to hear that you found the post-cleaning maintenance time-consuming and experienced issues with odors.

      Based on your description, you are dissatisfied with the frequency of maintenance required and the unpleasant smell that occurs if the device is not cleaned immediately after use. We take your comments seriously and will use them to continuously improve our product design and user experience.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, ensuring the dirty water tank and filter are cleaned and dried properly can help prevent odors.

      Please remember that your machine comes with a 2-year warranty. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to finding a solution for you.

      Best regards,
      Tineco Customer Service Team

    • Brand response from Tineco team
      Posted .

      Dear LisaC,

      Thank you for sharing your feedback. We appreciate that you acknowledged our product gets the job done, though we are truly sorry to hear that you found the post-cleaning maintenance time-consuming and experienced issues with odors.

      Based on your description, you are dissatisfied with the frequency of maintenance required and the unpleasant smell that occurs if the device is not cleaned immediately after use. We take your comments seriously and will use them to continuously improve our product design and user experience.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, ensuring the dirty water tank and filter are cleaned and dried properly can help prevent odors.

      Please remember that your machine comes with a 2-year warranty. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to finding a solution for you.

      Best regards,
      Tineco Customer Service Team tineco

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans my floors very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made cleaning my floors so much easier! I’ve had it for about 1 year now and It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans our often dog footprinted dirty floors quick and efficiently. I love the self cleaning feature so I don’t have to do much more than dump the dirty water. Also doesn’t leave the floors very wet so they dry fast.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your wonderful feedback! Your satisfaction is our top priority, and it’s rewarding to know that you find our vacuum efficient and effective.

      We designed the self-cleaning feature to simplify your cleaning tasks, and we’re delighted to hear that it has made your experience easier by requiring minimal effort on your part—just dumping the dirty water.

      Your positive comments motivate us to continue innovating and improving our products to meet the diverse needs of our customers. We truly appreciate you taking the time to share your experience and insights.

      If you have any further suggestions or feedback, please don’t hesitate to reach out. We value your input and look forward to serving you again in the future!

      Thank you once again for your kind words and support.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sleek, cleans, and the technology is everything!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this vacuum is perfect. From the sleek clean look to the deep clean and self cleaning of it is everything!! I love how the app can tell you how long you’ve used it and how much dirty power and light cleaning it’s used. I did a test run in my kitchen and it cleaned up and made my floors look like new. I definitely recommend this and worth every penny. In the pictures the one that has a red light is where it found a dirty area where everyone steps coming from outside. And the next picture is after it cleaned up and changed to blue meaning it’s clean now.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very impressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using swiffer before I decided to try something else. It just wasn't getting my floors cleaned. Since I purchased Tineco I've seen a tremendous change of how cleaner my floors are. My first purchase from this brand I am satisfied with this product. Tineco Floor One S3 extreme will get the job done.

    I would recommend this to a friend