Customer Ratings & Reviews

KyKyPGH, thank you for leaving us a review on the FloorOne S3! We’re thrilled we helped make cleaning easier and we agree, the S3 is neat!! We agree, this smart cordless hard floor wet dry vacuum is a must have for every home! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again KyKyPGH and welcome to the Tineco family!

We appreciate you taking the time to share your thoughts on our product. We're delighted to hear that you've noticed the excellent cleaning performance, especially how it keeps your space clean for several days. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will ensure that you continue to enjoy the most suction and longest use time from your cleaner.
Thank you again for your feedback. We're committed to continuous improvement and strive to deliver the best possible experience to all our customers.

Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that our product has significantly cut your cleaning time in half, making it more convenient for you. Your recommendation means the world to us and we are grateful for your trust in our brand.
We are continuously striving to improve our products and services to meet the needs of our customers. Rest assured, we will take your feedback into consideration and work diligently to enhance our product even further.
Thank you once again for choosing our product and for your support. We look forward to serving you better in the future.

Thank you for leaving us a review on the FloorOne S3! We agree, the S3 is amazing and we are so happy you are loving your smart hard floor wet dry vacuum! The S3 is easy to use and as you experienced, the S3 washes and vacuums your hard floors at the same time! By combining the two chores into one the S3 provides better, faster cleaner results than traditional vacuuming and mopping. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 is cordless, lightweight and has a hands-free, self-cleaning system that helps keep your unit fresh and clean! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again and welcome to the Tineco family!

Thank you for your wonderful review! We’re thrilled to hear that our product stands out as one of your best purchases, praised for its ease of use and effectiveness. We’re grateful for your choice and are committed to maintaining and enhancing our product quality. Should you encounter any issues or have further questions, please don’t hesitate to reach out. Your satisfaction is our top priority!

Boymom, thank you for leaving us a review on the FloorOne S3! We are so happy that you picked the Floor One S3 out of all the other floor cleaners on the market! Tineco was honored to receive the prestigious Red Dot Design Award for Product Design on the Floor One S3 in 2020! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Boymom and welcome to the Tineco family!

We are sorry to hear that you have experienced issues with our product after the first year of use. We understand how disappointing it can be when a product that initially worked well starts to have problems. Please be assured that we take your feedback seriously and we are committed to using it to improve the quality and reliability of our products.

Based on your description, it seems that your unit worked well initially but broke down during the second year of use. We apologize for this inconvenience and want to help you resolve this issue.

For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, regular maintenance can help prevent issues from arising.

We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We stand behind our products and offer a two-year warranty to ensure your satisfaction. Our team is dedicated to resolving any issues you may have, and we’re here to help.

Despite the current issue, we appreciate that you were satisfied with the product’s performance during the first year. We hope to have the opportunity to address your concerns and improve your experience with our brand.

Thank you for taking the time to share your positive feedback! We’re thrilled to hear that our product has exceeded your expectations and is performing its intended function excellently. Your satisfaction is our top priority, and we’re grateful for your choice to shop with us.

Rest assured, we are continuously striving to enhance our products and services to better meet your needs. Your feedback is invaluable in this process.

Thank you once again for your support and understanding. We look forward to serving you better in the future.

Thank you for taking the time to share your positive feedback on our product. We are thrilled to hear that you are satisfied with your purchase and that you consider it a good product.
Your satisfaction is our top priority, and we are delighted that our product has met your expectations. We appreciate your choice to shop with us and are grateful for the opportunity to serve you.
Please be assured that we are continuously striving to enhance our products and services to provide an even better experience for our valued customers. If you have any suggestions for improvement or if there are any other aspects of the product that you would like us to focus on, please do not hesitate to let us know.
Thank you once again for your kind words and for choosing our product. We are committed to delivering excellence and will continue to work hard to exceed your expectations.

Thank you for taking the time to share your feedback with us. We are thrilled to hear that you are loving our cleaner and find it to be an excellent choice for your needs.

We appreciate your suggestion regarding the addition of a light feature. We are always striving to improve our products based on customer feedback, and we will certainly consider your suggestion as we continue to enhance our product offerings.

Once again, thank you for choosing our product and for your valuable feedback. We look forward to serving you again in the future.