Customer Ratings & Reviews
- Model:
- FW0506E0US
- SKU:
- 6578007
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Finally floor cleaning made easy !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and works extremely well. Get up dirt you didn’t realize you had! Only down-side is that cleaning solution refill is expensive.
I would recommend this to a friend Could be good? Returned
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Confusing at first but looked like it would do well, no attachments and the charging dock was not very well thought out with placement of filters but looked nice, quality was on point
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your feedback! We’re glad to hear that you appreciate the quality and appearance of our product. We understand that the initial setup and the design of the charging dock could be improved, and we’re actively working on enhancing these aspects. Your satisfaction is important to us, and we’re here to assist you with any further needs or questions you may have.
- Cons mentioned:Water tank size
Great first mop vac!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vaccume does everything i would expect but im slowly realizing i will be wanting a larger clean and dirty tank. The upgrade to the s5 will be worth the $$$.
I would recommend this to a friend - Pros mentioned:Ease of use
Loveeee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love. Will not go back to mopping if I can help it. I’d gladly put a $1 a day away to pay for a new one if something happened to this one.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Baby mess
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the best, my baby made a big mess and started to use it and my kitchen floor has never been this clean.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Christmas Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a Christmas gift, so Can't comment on how well it works just yet. But bought because of positive reviews.
I would recommend this to a friend The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am soo loving my cleaning now . The best i could ever ask for . Highly *****
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your incredibly enthusiastic feedback! We’re absolutely thrilled to hear that you’re “soo loving” your cleaning now and that it’s “the best you could ever ask for.” That’s fantastic news, and we’re so glad you’re having such a positive experience. We really appreciate you choosing our product.
We’re always striving to make our products even better, and your amazing review is incredibly encouraging! If you have any questions or need any assistance in the future, please don’t hesitate to reach out. We’re here to help!
One s3 extreme
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum cleaner we ever purchased! Extremely satisfied with our purchase and I recommend it to everyone especially if u have pets!
I would recommend this to a friend- Pros mentioned:Ease of use
Well satisfied!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the unit. It has done exactly as expected, easy to use and well worth the purchase cost.
I would recommend this to a friend It's ok but the smell is terrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm staying away from wet+dry vaccums. The idea and this product are great. This vaccum almost goes by itself, it helps a lot and faciliate the job. But the cleaning... I don't know how people do it, but anything I tried wouldn't keep the smell out of the rollers and the dirty water container. In the end, I couldn't get rid of the smell so I returned it within 2 weeks. Got a vaccum robot + cordless vaccum + Swiffer wet jet -- this is the best solution so far. Now this Tineco is great if you want one item that does everything and you can manage to somehow keep the smell out...
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Dear Lricc,
Thank you for sharing your feedback regarding the Tineco Floor One S3 Extreme, which you purchased from Best Buy. We appreciate your honesty and apologize for any inconvenience you experienced with the product.
While we're glad to hear that you found the concept and functionality of the vacuum to be great and helpful in facilitating your cleaning tasks, we understand that you encountered difficulties with the cleaning process and managing the smell. Maintaining a fresh scent and cleanliness is important, and we apologize that the product didn't meet your expectations in this regard.
We appreciate that you gave the product a try and returned it within two weeks when you couldn't resolve the smell issue. We understand that every home has different cleaning needs and preferences, and we're glad that you found a combination of a vacuum robot, cordless vacuum, and Swiffer wet jet to be the best solution for your current needs.
Your feedback is valuable to us, and we will take it into consideration as we continue to improve our products. If you have any further questions or concerns, please don't hesitate to reach out to us.
Thank you for considering Tineco, and we hope to have the opportunity to provide you with a better experience in the future.
Best regards,
Tineco Customer Support
- Cons mentioned:Water tank size
Foolproof
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes cleaning all floors so simple, and does a great job. Only wish the water tank was a bit bigger, but filling it back up isn’t that bad
I would recommend this to a friend - Pros mentioned:Cleaning performance
Thank you
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Cleans beautifully with no residual sreaks or crumbs left behind. Love being able to walk on my hardwood floor barefoot and have my feet stay clean.
I would recommend this to a friend After 1.5 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift for my mom and she is extremely happy with it. Its been about a year and a half now since purchase any everything seem to working fine. The one thing I would point out is that it needs to be very well maintained by cleaning the rolling brush after each use, any interior debris stuck needs to be manually cleaned regularly and be really delicate in handling to prevent running into error messages.
I would recommend this to a friendI love cleaning my floors now!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this item. It does what it's suppose to do which these days is not guarantee.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your wonderful feedback with us and for choosing our product! We’re delighted to hear that it is living up to your expectations and performing as it should.
At Tineco, we strive to create products that are reliable, effective, and deliver on their promises. It’s always reassuring to hear that our efforts are paying off and that our customers are satisfied with their purchases.
If you ever have any questions or need further assistance, please don’t hesitate to reach out to us. We appreciate your support and look forward to continuing to provide you with products that you can trust and rely on.
Time saving machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It saves a lot of time. Before I used my vacuum cleaner first and then mop the floor.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback on our Tineco product! We’re delighted to hear that it has saved you a lot of time by combining vacuuming and mopping into one efficient process.
Your satisfaction is our top priority and we’re committed to continuous improvement to provide the best possible experience for our customers. If you ever have any questions or need assistance, please don’t hesitate to reach out to us.
Once again, thank you for your kind words and for being a valued customer.
- Pros mentioned:Cleaning performanceCons mentioned:Charging
Tineco
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product does a great job when it charges. Many times you have to fiddle with the connection before it will charge.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
I recommended 100/100
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh my god finally found my target !! It’s make my life easy especially l have kids like ketchup make mess everywhere
I would recommend this to a friend - Pros mentioned:Cleaning performance
Best vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum cleans very well and not so expensive
I would recommend this to a friend - Pros mentioned:Cleaning performance
Excellent 2 in 1 vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent 2 in 1 vacuum. We loved it. Cleans the floor as good as it could and leaves no residues at the end.
I would recommend this to a friend - Cons mentioned:Water tank size
Not impressed at all!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this heated up, but that was my mistake aside from that. It does not clean floor as well at all. The vacuum gets clogged. The battery runs out fast and so does the water so you have to refill it very often. I was so disappointed because I wanted this vacuum so bad. Better off with a swiffer.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We are truly sorry to hear about your disappointment with our vacuum, especially considering the high hopes you had for it. We understand how important it is for a vacuum to be effective and reliable, and we apologize for any inconvenience this has caused you. Please be assured that we take your feedback very seriously and are committed to addressing your concerns and improving our products.
Based on your description, it seems that the main issues are related to the vacuum’s cleaning performance, its tendency to clog, the short battery life, and the frequent need to refill the water tank. We understand how frustrating these issues can be, especially when you’re looking for a vacuum that meets your high standards.
For optimal performance, we recommend charging the battery after each use and cleaning the filter as needed. This will help maintain the best suction and extend the life of your vacuum. While it’s unfortunate that you’ve encountered these issues, we’re here to help and find a solution for you.
We would like to assist you further and ensure that your concerns are addressed. Please know that we offer a two-year warranty on our products, and our customer service team is always ready to help. You can reach out to us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to resolving your issues and improving your experience with our brand.
Thank you for your understanding, and we hope to have the opportunity to restore your confidence in our brand.