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Customer reviews

Rating 4.5 out of 5 stars with 1245 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,245 reviews
  • Rated 5 out of 5 stars

    I love cleaning my floors now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this item. It does what it's suppose to do which these days is not guarantee.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your wonderful feedback with us and for choosing our product! We’re delighted to hear that it is living up to your expectations and performing as it should.

      At Tineco, we strive to create products that are reliable, effective, and deliver on their promises. It’s always reassuring to hear that our efforts are paying off and that our customers are satisfied with their purchases.

      If you ever have any questions or need further assistance, please don’t hesitate to reach out to us. We appreciate your support and look forward to continuing to provide you with products that you can trust and rely on.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good smart cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job on wood floors and then even cleans itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am soo loving my cleaning now . The best i could ever ask for . Highly *****

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your incredibly enthusiastic feedback! We’re absolutely thrilled to hear that you’re “soo loving” your cleaning now and that it’s “the best you could ever ask for.” That’s fantastic news, and we’re so glad you’re having such a positive experience. We really appreciate you choosing our product.

      We’re always striving to make our products even better, and your amazing review is incredibly encouraging! If you have any questions or need any assistance in the future, please don’t hesitate to reach out. We’re here to help!

  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! I’ve had the bissells and those had soooo many issues and died quickly…and the price was too expensive for the quality. Got this Tineco and I’m not going back to Bissell!!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Batterie issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but I had it since Nov 2022 and now it will not charge! Apparently that is an issue that I didn't know

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being disabled this Makes it so easy to vacuum and clean floors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacuum/mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum,works great on hard wood floor. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wet & dry vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have plank flooring in my main areas—kitchen, living room and hallway, it does a great job! I also use it in my bathrooms, awesome there too!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for hard floors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the job it does sweeping and mopping at the same time, cuts down on time and effort. Has kept my wood floors cleaner than anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter for Christmas she thinks it the best thing ever floor looks wonderful after cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Works really good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it is small and light and suctions really good very powerful leaves my floor shiny

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tineco - Floor one S3 Extreme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the home. Easy to vacuum and clean floor.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Mop/Vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum/mop! Battery life is great and power is outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love how effective and easy it is to use. There’s barely any moisture left and it picks up very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing wet/dry vac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the vacuum. It was between the s3 extreme or the s5 extreme but I eventually decided to get the s3 because with a $200 gc and combined with points, (plus it was on sale for $269 when i ordered) it was a better option to buy at $20 vs the $95 that i would have paid for the s5. The only downside about the vacuum is that it doesnt have the Edge cleaning feature that the s5 does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no doubt that was the best decision I made! I want to have some nice vacuum to clean my costumers house after day of work ( painting ) so this one vacuum and mop at same time. Have really nice suction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Tineco floor cleaner for the last three years, but this model is by far the best! LOVE IT

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your enthusiastic review and for being a loyal customer over the years. We’re thrilled to hear that you find the latest model of our Tineco floor cleaner to be the best you’ve experienced!

      Your satisfaction is our top priority, and we’re glad to know that our product has exceeded your expectations. We appreciate your recognition of our continuous efforts to improve and provide our customers with the best possible cleaning experience.

      If there are any aspects of the product that you believe could be further improved, please know that we are always open to feedback and committed to ongoing product enhancements.

      Thank you again for your support and for choosing our products. We look forward to continuing to serve you with high-quality cleaning solutions.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth EVERY penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans great, tells you everything it needs, dries quickly!!

    I would recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 1 out of 5 stars

    Regretful purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smells awful! Both the cleaning water and dirty water canisters deveoped a horrible smell after a few uses that doesnt go away. Then leaves the smell on the floors. Stopped suctioning up the water after having about a year. Regret this purchase and do NOT recommend. Save your money!!

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with our product has not met your expectations. Please be assured that we take these matters seriously and are committed to using your feedback to improve our products and services.

      Based on your description, it seems that you’ve experienced an unpleasant odor from the cleaning water and dirty water canisters, and that the suction power has decreased after a year of use.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.

      We’d love to assist you further and resolve this issue. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to ensuring your satisfaction and will work with you to find a solution.

      Once again, we apologize for the inconvenience caused and appreciate your understanding. We hope to have the opportunity to restore your faith in our brand and deliver the quality experience you expect and deserve.

  • Rated 4 out of 5 stars

    Good for up keep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for up keep up. But not deep cleaning. I notice that the LED light will light up purple when there are partials that you can physical see and it will vacuum

    I would recommend this to a friend