Customer Ratings & Reviews
- Model:
- FW0506E0US
- |
- SKU:
- 6578007
Customer reviews
Rating 4.5 out of 5 stars with 1246 reviews
(1,246 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good for up keep
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for up keep up. But not deep cleaning. I notice that the LED light will light up purple when there are partials that you can physical see and it will vacuum
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! So much easier to keep clean! My kids also like it a lot!
I would recommend this to a friend - Cons mentioned:Price
Rated 1 out of 5 stars
Junk-won't charge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I spent $400 on this in Oct 2022. Didn't use much, maybe once every couple weeks in a small area...never enough to run battery low. Worked great. UNTIL April 2023, 6 months after I purchased. I used in a larger area, and ran until battery died. Put it in charging station, couldn't get it to charge. Called Tineco support, and was going to send it back for warranty repair but I didn't have the box and was trying to figure out how to package it. It randomly charged, so I decided that it must've been a fluke. Again, used in small areas and did not run the battery low until September 2023. Used until battery died one day, and haven't been able to get it to charge since. Cleaned all parts of connectors with alcohol, and can't figure out the issue. It will say it's charging for about 20 seconds, then stop. I've been trying everything for over a month now and can't get it to charge past 3%. Ridiculous amount of money to spend for junk. While trying to troubleshoot, have seen many other complaints about this issue. Very frustrated and disappointed. Not worth the money or hassle.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not live with out this ! Makes my cleaning so fast and easy!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
So amazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase! Made cleaning so much easier and satisfying as well.
I would recommend this to a friend Rated 5 out of 5 stars
The ultimate cleaner “for floors only”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s is not a very complicated vacuum it’s easy to do and cleans very nice
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your wonderful feedback! We’re really pleased to hear that you find our vacuum straightforward and easy to use, and that it cleans so well for you. Your satisfaction is very important to us.
We always appreciate hearing from our customers, and your positive experience motivates us to keep up the good work. We are constantly looking for ways to improve our products further.
Thank you again for choosing our vacuum. If you have any questions or need any assistance in the future, please don’t hesitate to contact us.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Mop thats vacuums too
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome and cleans great best mop and vacuum ever and quick drying
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
This thing sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But in a good way haven't found anything yet it won't pick up, comes with extra roller and brush. Self-cleaning of the rollers while on charger.
I would recommend this to a friend Rated 5 out of 5 stars
10 out of 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this machine. Super easy to use. Self propelled and self cleaning. Makes doing my floors so easy.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback about our product. We are thrilled to hear that you are absolutely loving the machine.
We truly appreciate your choice to invest in our product and are grateful for the trust you have placed in our brand. Your satisfaction is our top priority, and we are delighted to hear that our product is living up to your expectations.
Regarding any areas for improvement, please rest assured that we are continuously striving to enhance the quality and performance of our products. Your feedback is invaluable in this process, and we will work diligently to address any concerns and further improve our product.
If you have any further questions or require assistance in the future, please do not hesitate to reach out to us. We are always here to help.
Thank you once again for your kind words and support. We look forward to continuing to serve you and providing you with exceptional products and service.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best home investment
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best home investment I purchased! Cleans the floors really well. You can see all the dirty and junk it picks up. Well worth the money spent.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Cleans everyrhing!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little machine, does require cleaning and keeping up with but worth it!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
On the go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good on hardwood floors. Works well on tile floor too.
I would recommend this to a friend - Cons mentioned:Water tank size
Rated 1 out of 5 stars
Not impressed at all!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this heated up, but that was my mistake aside from that. It does not clean floor as well at all. The vacuum gets clogged. The battery runs out fast and so does the water so you have to refill it very often. I was so disappointed because I wanted this vacuum so bad. Better off with a swiffer.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We are truly sorry to hear about your disappointment with our vacuum, especially considering the high hopes you had for it. We understand how important it is for a vacuum to be effective and reliable, and we apologize for any inconvenience this has caused you. Please be assured that we take your feedback very seriously and are committed to addressing your concerns and improving our products.
Based on your description, it seems that the main issues are related to the vacuum’s cleaning performance, its tendency to clog, the short battery life, and the frequent need to refill the water tank. We understand how frustrating these issues can be, especially when you’re looking for a vacuum that meets your high standards.
For optimal performance, we recommend charging the battery after each use and cleaning the filter as needed. This will help maintain the best suction and extend the life of your vacuum. While it’s unfortunate that you’ve encountered these issues, we’re here to help and find a solution for you.
We would like to assist you further and ensure that your concerns are addressed. Please know that we offer a two-year warranty on our products, and our customer service team is always ready to help. You can reach out to us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to resolving your issues and improving your experience with our brand.
Thank you for your understanding, and we hope to have the opportunity to restore your confidence in our brand.
Rated 5 out of 5 stars
A Workhorse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I vacuum everyday and I love this vacuum it is holding up well does a great job
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your wonderful feedback with us and for choosing our vacuum! We’re thrilled to hear that it is holding up well and doing a great job for your daily cleaning needs.
Your satisfaction is important to us, and we’re committed to providing you with high-quality products that are both durable and efficient. We’re glad to know that we’re on the right track.
If you ever have any questions or need further assistance, please don’t hesitate to reach out to us. We appreciate your support and look forward to continuing to serve you.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Sucking great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum u would recommend it to anyone and anywho
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it soo much and it’s make the life easier recommend to buy
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your wonderful feedback and for taking the time to share your experience! We’re absolutely thrilled to hear that you like it so much and find it makes life easier. It’s great to know you’d recommend it to others too. We really appreciate you choosing our product.
We’re always striving to improve our products, and your positive feedback is encouraging! If you have any questions or need any assistance in the future, please don’t hesitate to reach out. We’re here to help!
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
I floor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product I would recommend especially if you like to keep up with your floors
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best vacuum !!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment for a house with 3 kids. Love love!!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Worth the Money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this floor cleaner!! It is so easy to use and clean. Anything that will help get my daughter to help clean is worth the money!!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! Cleans my vinyl plank floors perfectly. One thing it does not get close to the edges to clean, but it saves me time and that’s a plus.
I would recommend this to a friend