Customer Ratings & Reviews
- Model:
- FW0506E0US
- |
- SKU:
- 6578007
Customer reviews
Rating 4.5 out of 5 stars with 1178 reviews
(1,178 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Works Great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing works great. It tells you which step is needed in the cleaning process. I like it alot.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans up everything, very easy love hiw its self propelled
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
It Cut Our Cleaning Time in Half!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It ha certainly cut time in half. But I was hoping to be able to use this as a rug vacuum as well. Overall great product
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing for hard floors.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little product and essential for families who have small children. Cleaners up basically everything I have thrown at it.
I would recommend this to a friendBrand response from Tineco Support
Posted .Babatooie, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your smart floor cleaner! The FloorOne S3 is perfect for quick and easy cleanups, it not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Babatooie and welcome to the Tineco family!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Buy it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE LOVE LOVE it!!!! Worth every penny!! Doesn’t stay charged for very long but other than that it works really good!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good quality and efficient combo of mop and vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and clean, provided extra roller and filter. Cleaning 1500 sqft takes about 50% of the charge.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Buy this now
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this!!! Works so well on my floors. As a mom of three kids it’s a life saver!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
makes life easier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was super excited for this product! It works great for floors and carpet!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is incredible. It’s crazy how much dirt it gets up off of floors that appear to be clean.
I would recommend this to a friend Rated 5 out of 5 stars
Disgusted customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your people are terrible. I am going to quit shopping there. I have been treated horribly
I would recommend this to a friendRated 5 out of 5 stars
Great product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Working great so far. Cost is worthy.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your positive review! We’re thrilled to hear that you’re enjoying our product and finding it to be great value for money. Your satisfaction is our top priority, and we’re committed to providing high-quality products that meet your needs. If you ever encounter any issues or have questions, please don’t hesitate to reach out to us. We’re here to help and continuously improve our products based on your valuable feedback.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Handy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it! Easy & Convenient. Living in Colorado with the snow it’s a quick cleanup on our wood floors.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! Makes life so much easy l. Cleans ups spills and easy to maintain clean.
I would recommend this to a friend Rated 5 out of 5 stars
This thing is awesome
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing, it works well, love the docking station 10/10 recommend
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your amazing review. We are thrilled to hear that you are enjoying our product and that it works well for you. Your 10/10 recommendation is incredibly rewarding and serves as a great encouragement for our team.
We strive to deliver high-quality products that meet the needs of our customers, and your satisfaction is our top priority. We truly appreciate your trust in our brand and your choice to recommend our product to others.
If you have any more feedback or need assistance, please don't hesitate to reach out to us. Our team is here to ensure your continued satisfaction and support.
Thank you once again for your kind words. We look forward to serving you with more products that cater to your needs perfectly.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Don’t hesitate to buy this.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing!! I was mindblown the first time I used it and get excited every time I use it now.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
life saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans up the mess my baby made during meal like a breeze. Definitely a life saver to anyone has small kids and hardwood floor.
I would recommend this to a friendBrand response from Tineco Support
Posted .SarahG, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the S3 and we agree, it’s a lifesaver for parents! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again SarahG and welcome to the Tineco family!
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With 4 kids, 2 dogs and a husband who is constantly tracking in dirt, this thing is amazing!
I would recommend this to a friendBrand response from Tineco Support
Posted .Lange, thank you for leaving us a review on the FloorOne S3! The FloorOne S3 is perfect for families with kids and pets and we agree it is amazing! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Lange and welcome to the Tineco family!
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Vacuum
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it Love it Highly recommend Worth every penny
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it today, haven't tried yet, will update the review after some uses.
I would recommend this to a friend Rated 3 out of 5 stars
Good Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I like the convenience it’s a pain to clean.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for reaching out and sharing your feedback. We’re sorry to hear that you’ve found cleaning our product to be a challenge. Your satisfaction is important to us, and we’re committed to addressing your concerns and continuously improving our products based on customer feedback.
Based on your description, it seems that the cleaning process of our product is not as convenient as you expected. We understand how valuable your time is, and we strive to make our products as user-friendly as possible.
For optimal performance, we recommend charging the battery after each use and cleaning the filter as needed. This will help maintain strong suction and extend the use time between charges. If you have any further questions or need assistance with the cleaning process, please don’t hesitate to reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We offer a two-year warranty on our machines and are here to help address any issues you may have.
We’re glad to hear that you appreciate the convenience of our product, and we hope to improve your overall experience with us. Your feedback is crucial in helping us make the necessary improvements to better serve your needs.
Thank you for your understanding, and we look forward to assisting you.