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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1246 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,246 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vinny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money cleans great and picks up dirt that you didn't think was there.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Buy this instead of the Crosswave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this and a crosswave… this one is WAY BETTER! I wish I would’ve bad this first and saved the money on the crosswave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use . A good value . Quick to ship. Good warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife said she loves our new mop/vac and it’s easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing for hard floors.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little product and essential for families who have small children. Cleaners up basically everything I have thrown at it.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Babatooie, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your smart floor cleaner! The FloorOne S3 is perfect for quick and easy cleanups, it not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Babatooie and welcome to the Tineco family!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products, clean the floor well and save lot of time by vacuum and mop at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great vacuum!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! I love the wet feature--easier and much better cleaning solution than my swiffer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great. It tells you which step is needed in the cleaning process. I like it alot.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    It Cut Our Cleaning Time in Half!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ha certainly cut time in half. But I was hoping to be able to use this as a rug vacuum as well. Overall great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE it!!!! Worth every penny!! Doesn’t stay charged for very long but other than that it works really good!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality and efficient combo of mop and vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and clean, provided extra roller and filter. Cleaning 1500 sqft takes about 50% of the charge.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works like a Charm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans great and saves lots of time. Drying is quick as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing!! Cleans so effortlessly!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn't buy it again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed pretty great at first, but now less then a year in and parts are breaking. Didn't get the added warranty from BB, so seeing what I can do through the manufacturer. Also, feels like the process to clean/maintain the vacuum is more then the job it does cleaning the floors.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      We’re sorry to hear about your experience with our product. We understand how frustrating it can be when things don’t work as expected, and we want to assure you that we take your feedback seriously. We’re constantly striving to improve our products and services, and your input is invaluable to us.

      Based on your description, it seems that you’ve encountered issues with parts breaking and find the cleaning and maintenance process of the vacuum to be more cumbersome than the actual cleaning it provides. We apologize for any inconvenience this has caused you.

      For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.

      We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We stand behind our products and offer a two-year warranty to ensure your satisfaction. Our team is dedicated to resolving any issues you may have, and we’re here to help.

      We appreciate your understanding and hope to have the opportunity to make things right for you.

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is incredible. It’s crazy how much dirt it gets up off of floors that appear to be clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Buy this now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this!!! Works so well on my floors. As a mom of three kids it’s a life saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cleans well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for house must buy and got at a good price recommend it

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for your positive review! We're delighted to hear that you find our product great for house cleaning and appreciate the good value it offers. Your recommendation means a lot to us. If you have any questions or need assistance in the future, please don't hesitate to reach out to us. We're here to support you and ensure your continued satisfaction with our product. Thank you for choosing us!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    makes life easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super excited for this product! It works great for floors and carpet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disgusted customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your people are terrible. I am going to quit shopping there. I have been treated horribly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans up everything, very easy love hiw its self propelled

    I would recommend this to a friend