Customer Ratings & Reviews
- Model:
- FW0506E0US
- SKU:
- 6578007
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this item.. It does an excellent job keeping my floors clean.
I would recommend this to a friendBrand response from Tineco Support
Posted .Jones44, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the S3 and that it’s doing an excellent job at cleaning your floors! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Jones44 and welcome to the Tineco family!
- Pros mentioned:Ease of use
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. Quick. Easy. Easy clean up. Highly recommend to anyone.
I would recommend this to a friendBrand response from Tineco Support
Posted .Citychamp2013, thank you for leaving us a review on the FloorOne S3! I am so glad you love your smart wet dry vac as much as we do! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The battery on the S3 will last up to 35 minutes with intelligently optimized suction and battery power. Floors dry quickly and streak free! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again citychamp2013 and welcome to the Tineco family!
- Pros mentioned:Cleaning performance, Ease of use
1 Step Cleaning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This takes all the work out of cleaning. I have ceramic and hardwood in my house. They shine, not to mention this cleans itself after you use it.
I would recommend this to a friend - Pros mentioned:Ease of use
Love my new tineco!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my tineco! My husband likes it even more I think.
I would recommend this to a friend - Pros mentioned:Cleaning performance
A must purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a complete floor cleaner. I would strongly suggest.
I would recommend this to a friendBrand response from Tineco Support
Posted .Cutiepiesmommy, thank you for leaving us a review on the FloorOne S3! I’m so glad you’re loving the S3 as much as we do! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Cutiepiesmommy and welcome to the Tineco family!
My vacuum cleaner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The products works great for niw wil see after six months of using it
I would recommend this to a friendPerfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase for me and my home. Must have item.Thank you!
I would recommend this to a friend- Cons mentioned:Suction
Not as go9d as others
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt suck up dog hair so it constantly gets stuck in the brush roller . Constaltly leaks water on the floor. Suction mode still makes the floor wet when its not meant to. Self cleaning mode is okay
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Dear Valued Customer,
Thank you for sharing your feedback with us. We are glad to hear that you find the self-cleaning mode satisfactory. However, we sincerely apologize for the issues you've encountered with our product. Your feedback is essential, and we are committed to using it to improve our products and services.
Based on your description, it seems that the vacuum struggles with picking up dog hair, leading to it getting stuck in the brush roller, and you've experienced water leakage on the floor even in suction mode when it shouldn't be wet.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, regularly checking and cleaning the brush roller can help prevent hair from getting stuck.
We’d love to assist you further to resolve these issues. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to help and explore possible solutions.
Thank you for bringing this to our attention. We hope to have the opportunity to make things right and enhance your experience with our brand.
Best regards,
Tineco Customer Service Team
- Pros mentioned:Cleaning performance
Floor cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans very well beat part is the self cleaning future
I would recommend this to a friendBrand response from Tineco Support
Posted .Dan08, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your new floor cleaner and are loving the self-cleaning feature! The FloorOne S3 is perfect and not only washes but also vacuums hard flooring at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The battery on the FloorOne S3 will run up to 35 minutes with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again Dan08 and welcome to the Tineco family!
50/50 rating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After clean water smell is bad. You to put efforts.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We appreciate you sharing your feedback with us. We’re sorry to hear that you’re experiencing an unpleasant smell after using the clean water tank.
We sincerely apologize for the unpleasant experience you’ve had. Based on your description, the main concern is the bad smell coming from the clean water tank after use. We take your feedback very seriously and will use it to continuously improve our products and services.
●For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We offer a 2-year warranty on our machines, and our team would be happy to discuss your concerns and explore how we can address the issues you’ve experienced. We are committed to finding a positive solution for you.
Best regards,
The Tineco Team
- Pros mentioned:Ease of use
High recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much easier than having to vacuum and then mop.
I would recommend this to a friendBrand response from Tineco Support
Posted .Horrible thank you for leaving us a review on the FloorOne S3! We’re thrilled that you would highly recommend the S3! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Horrible and welcome to the Tineco family!
- Cons mentioned:Water tank size
Cleans great when it actually works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great for the short time it worked. Now it will not finish the kitchen in one attempt even if I sweep and mop first. It continually says to clean dirty water tank or debris channel, even when the tank is empty and the channel is clean. I have scrubbed it completely and it still doed the same thing. Unfortunately im stuck with it because bestbuy says its not returnable even though it only worked for about 2 weeks.
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Dear SteveH,
We apologize for the inconvenience with your Tineco Floor One S3 Extreme 3-in-1 Smart Floor Washer. To address the dirty water tank and debris channel prompts, please follow these steps:
1. Reset the floor washer by turning it off, unplugging it, waiting a few minutes, and then turning it back on.
2. Check for firmware updates on our website or by contacting our support team.
3. Clean the sensors carefully to ensure accurate performance.
If the issue persists, contact our dedicated support team at Service@tinecousa.com or call 1-855-292-8864 (Mon-Fri, 8 a.m. – 8 p.m. CST). We are committed to providing the best possible assistance and finding a resolution to the problem.
Thank you for choosing Tineco, and we hope to resolve this matter to your satisfaction.
Best Regards,
Tineco Support
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as it should. No complaints! Highly recommend to anyone.
I would recommend this to a friendGreat buy on sale!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife for Christmas. She wanted the ifloor 3 but after doing some research and reading reviews I went with this one. She loves it. Works perfect for our Vinyl and Ceramic flooring.
I would recommend this to a friendGreat Product !!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time operation revealed a lot of dust we were living with. No more dust after operating this at home. Great product.
I would recommend this to a friendBest thing EVER!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just upgraded to a new s5 for myself and bought this one for my brother for a wedding present! I love all Tineco products!!
I would recommend this to a friendWonderful product will buy again
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is so worth the money. I needed a new battery called the number on the mop and had the battery in two days.
I would recommend this to a friendGreat machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little machine. It has a sensor tells you how clean/ dirty the floor is, and it sometimes detects dirt that is not visible on my floor so I know to spend more time there.
I would recommend this to a friend- Cons mentioned:Streaking
Terrible Streaks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the idea of this vacuum but it leaves terrible streaks on my tile (wood looking) floor. It’s almost unusable.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for sharing your experience with us. We’re glad to hear that you appreciate the concept of our vacuum, but we apologize for the inconvenience you've encountered with its performance on your tile floors. We take your feedback seriously and are committed to using it to improve our products and services.
Based on your description, it seems that the vacuum is leaving streaks on your wood-look tile floors, which has made it almost unusable for your needs.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, ensuring that the cleaning solution and water levels are balanced might help in reducing streaks.
We’d love to assist you further and explore possible solutions to enhance your experience. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to provide you with the support you need.
Thank you for giving us the opportunity to address this situation. We hope to find a resolution that restores your confidence in our products.
- Pros mentioned:Cleaning performance
Thought I would love it but not really
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it much.. I used to mop with shark steam mop before I bought this. I like it that it reduces the time, however it doesn’t clean the floor as steam mop does. It has very strong odor on the mop.
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Thank you for sharing your experience with the Floor One S3 Extreme Cordless Floor Washer. We apologize that it didn’t meet your expectations compared to your steam mop. To enhance cleaning and prevent odors, we recommend removing the roller to clear debris, cleaning the dirty water tank and filter, running the self-cleaning mode, and charging the battery after each use. Additionally, all Tineco products come with a 2-Year Limited Warranty, so if you're still encountering issues, please reach out to us at support@tineco.com, via chat on our website, or call us Mon-Fri: 8 AM - 8 PM (CST) at 1-855-292-8864. Thank you for being a valued Tineco customer.