Customer Ratings & Reviews
- Model:
- FW0506E0US
- |
- SKU:
- 6578007
Customer reviews
Rating 4.5 out of 5 stars with 1178 reviews
(1,178 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Happy mopping
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mop, streak free. Best mop purchase we have made by far.
I would recommend this to a friendRated 5 out of 5 stars
Floor cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job. The WIFI was very difficult to get going but once I got it it wss good
I would recommend this to a friendRated 3 out of 5 stars
Broke after 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only lasted 3 months. I contacted customer service and they said to send it to them and they will fix it. The app says motor repair. I’m thinking expensive item. I will let you know what happens but so for it worked great when it worked. I have used it specifically according to the directions and even swept before using. I hope this is resolved soon.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Hi Mom4ever, we're sorry to hear that your FLOOR ONE S3's motor is needing to be replaced. We're glad to hear that our customer service department is assisting you in getting your vacuum repaired. We hope you're back to enjoying your FLOOR ONE S3 very soon!
Rated 5 out of 5 stars
Best thing since sliced bread
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have animals or small children, this is a must!
I would recommend this to a friendRated 5 out of 5 stars
My Timco s5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fantastic Recommend it to anybody that I saw I have already recommended it and one lady already bought one
I would recommend this to a friendRated 5 out of 5 stars
Instant favorite purchase in a long time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Beyond expectations. Love the included charging base and extra replaceables for the future.
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far one of the best Vacuums in recent history. Use it for over a month now and the only complaint that we have is battery could last a little longer
I would recommend this to a friendBrand response from Tineco Support
Posted .Justin, thank you so much for reaching out and leaving us a review on the FloorOne S3! I’m so glad you think the FloorOne S3 is as awesome as we do! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life! If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email at [email protected]. As a reminder, the FloorOne S3 comes with a 2-year warranty. Thanks again Justin, we appreciate the feedback!
Rated 3 out of 5 stars
I do like it but…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok I like this, but…..the brush randomly starts spinning while it’s in its charging dock. It’s not even turned on and it’s totally random. This happened also after I was using it and I turned the power off and the brush kept spinning and wouldn’t stop. I have no idea what’s going on with it. I dint know if it’s defective or what. I’d give it more stars if it weren’t for this problem, cuz it works great.
I would recommend this to a friendRated 5 out of 5 stars
A must in every house
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly it’s the best purchase i made in my life!
I would recommend this to a friendRated 5 out of 5 stars
My best acquisition of recent times
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sorry I haven't bought it since it was released; the time gained from its use justifies its price and increases its value.
I would recommend this to a friendRated 5 out of 5 stars
Vitalii
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, wifey too . Recommended 100% this vacuum !
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing addition to my smart home, quick and easy clean up
I would recommend this to a friendRated 4 out of 5 stars
Tineco
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product sucks up liquids small ,just doest fill up much . Like half tank then shut s down.
I would recommend this to a friendRated 1 out of 5 stars
Save your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Never worked from the get go and now working with support to get a replacement DWT because of a faulty sensor.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We sincerely apologize for the inconvenience you’ve experienced with your Tineco product. We understand how frustrating it can be when a new purchase doesn’t meet your expectations, and we’re committed to addressing your concerns and improving our products based on your feedback.
Based on your description, it seems that you encountered issues with your device not working due to a faulty sensor. We’re genuinely sorry to hear that you had to reach out to our support team for a replacement under such circumstances.
We’d love to assist you further and ensure that you have a positive experience with our brand. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and will do our best to resolve your issue promptly.
Once again, we apologize for the trouble you’ve faced and appreciate your patience. We value your business and hope to have the opportunity to restore your confidence in our products.
Rated 5 out of 5 stars
Tineco S3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing! I can’t recommend it enough. I’ve only had it a few weeks but so far it’s a game changer.
I would recommend this to a friendRated 5 out of 5 stars
Work great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great…. Must buy for your love one ……………………..
I would recommend this to a friendRated 5 out of 5 stars
A must for toddler home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing mop/vacuum. Easy to carry and isn’t very loud. You will not regret this if you are living with toddlers.
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good sucks really good yeah good vacuum
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love! Love! Love!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 3 large indoor dogs and this has saved me so much time. Not only does it clean muddy paw prints, but it vacuums the mud clumps and hair too!! Idk how I've lived without it for so long. Oh and the self-clean feature is so nice too!!
I would recommend this to a friend Rated 5 out of 5 stars
Five Stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Exceeded my expectations with how it suctions
I would recommend this to a friend