Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$429.99

Customer reviews

Rating 4.5 out of 5 stars with 1247 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,247 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. It is easy to use and clean. It cleans great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only bad thing is it only works with their own sanitizer and it doesn’t have a good smell and is expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the hype

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good concept. But I regret buying it. Didn’t really work for me. I still always have to broom because it doesn’t clean about two inches or so away from my walls. And if I don’t broom. It gets clogged super fast. The constant cleaning out for me doubles my job.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Misspharr, thank you so much for leaving us feedback on the Tineco FloorOne S3! We are so sorry you are not satisfied with your wet dry vacuum. It sounds like there may be an issue that we can help you fix. Please reach out to our Customer Service team, they can help determine if your unit needs repair or to be replaced. Our Customer Service team can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email them at [email protected]. Thanks again Misspharr, we appreciate the feedback!

  • Rated 5 out of 5 stars

    Tineco

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this it works awesome all the features are great I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tineco

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scored on this item on Black Friday! It’s the best purchase I have made for my home it picks up when my kids spill a drink or cereal etc totally recommend it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this... I do recommend getting the one that will go all the way to the edge, that's my only regret.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since i turned it on, it surprised me. It gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this vacuum but decided to return it. I will consider it in the future!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tineco machines are awesome!! They save me time and work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! This 2 in 1 mop is a lifesaver and will leave your floors sparkly clean!!

    I would recommend this to a friend
    • Brand response from Tineco team
      Posted .

      Dear KrisNuss,

      Thank you for your fantastic review of the Tineco Floor One S3 Extreme 3-in-1 Mop, Vacuum & Self Cleaning Smart Floor Washer. We're thrilled to hear that you find it absolutely amazing and that it has been a lifesaver for keeping your floors sparkly clean. We strive to provide innovative and high-quality products, and it's rewarding to know that we've met your expectations.

      If you have any further questions or need assistance, please feel free to reach out to us. We're here to ensure your continued satisfaction with our products.

      Thank you for choosing Tineco!

      Best regards,
      Tineco Support tineco

  • Cons mentioned:
    Water tank size

    Rated 3 out of 5 stars

    Drains battery very fast when using :(

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Vacuum! Although I wish the tank would be bigger and the battery of the vacuum wouldn’t drain too fast :(

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Hi Kayzar, we're happy to hear that you like the vacuum, but understand the wish for larger tanks and battery life. We're taking these suggestions into account when designing new floor washers. We hope you continue to enjoy your Tineco FLOOR ONE S3!

  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I have three different vaccum cleaners and this one is the Best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great exactly what I expected when i bought it !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment saving time and effort

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in cleaning large room with wooden or tile floor. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good product. But after a year the charging base has issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TINECO 4EVER

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give anyone life advice right now ... it would be to buy a tineco. I have an indoor german shepard and THIS is my BFF !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this item. Does all that she was looking for and more

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Do not bother.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this a 0 star I would. It worked great while using it. However Used this product for less than a month and it stopped charging, lights won’t turn on, it does nothing. Warranty takes weeks to respond or make any suggestions. Best Buy won’t take it back because it’s passed their two week return window. Beyond disappointed!!

    No, I would not recommend this to a friend
    • Brand response from Tineco team
      Posted .

      We sincerely apologize for the trouble you’ve encountered with your Tineco product. It’s concerning to hear that you’ve faced charging issues and a lack of response from our warranty service. We greatly appreciate your feedback, as it helps us improve our products and services to better meet our customers’ expectations.

      Based on your description, it seems that your unit has stopped charging and the lights no longer turn on after less than a month of use. We understand how frustrating this must be, and we’re here to assist you in resolving this issue as quickly as possible.

      We’d love to assist you further and ensure a resolution to your problem. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re committed to providing you with a resolution that meets your satisfaction and will work diligently to address your concerns.

      Thank you for bringing this to our attention. We’re on a mission to improve our products continuously, and your feedback is a crucial part of that journey. We hope to have the opportunity to restore your confidence in Tineco. tineco

  • Rated 5 out of 5 stars

    Best vacuum

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum you could own if you hard wood floors and tile.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broke after 3 months

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only lasted 3 months. I contacted customer service and they said to send it to them and they will fix it. The app says motor repair. I’m thinking expensive item. I will let you know what happens but so for it worked great when it worked. I have used it specifically according to the directions and even swept before using. I hope this is resolved soon.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Hi Mom4ever, we're sorry to hear that your FLOOR ONE S3's motor is needing to be replaced. We're glad to hear that our customer service department is assisting you in getting your vacuum repaired. We hope you're back to enjoying your FLOOR ONE S3 very soon!