Customer Ratings & Reviews
- Model:
- FW0506E0US
- SKU:
- 6578007
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.
This summary was generated by AI based on customer reviews.
Not worth the time or money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I hadn’t thrown away the box, etc. I would absolutely return. It doesn’t work as the videos make it seem as it does. I’ve spent hours troubleshooting and watching tutorials on the website yet it just leaves residue on the floors. Pickup is subpar.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for taking the time to share your experience with us. We’re truly sorry to hear that you’ve had such a disappointing experience with your Tineco product and that it hasn’t met your expectations.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team would be happy to troubleshoot with you in more detail and explore potential solutions.
Once again, we are truly sorry for the unsatisfactory experience. Your satisfaction and trust in our brand are incredibly important to us, and we sincerely hope to have the opportunity to regain your confidence in the future.
Best Vacuum cleaner ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What are you waiting for?! Buy it!! You won’t regret it!
I would recommend this to a friendGreat for kitchen and high traffic area
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Great all in one. Floor dries quickly
I would recommend this to a friendTineco Floor one S3 Extreme. Not all that great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sorry to be the one but this 3 in one mop is not all what it's hyped up to be. I waited too late to open it, so I can't return. My gripes and complaints are it doesn't put out much water, the rollers can have you house stink, if you don't wash/switch them out every time, occasional dust rolls, and taking it apart and cleaning sucks. Not worth it for the price. I know it may be mostly for spills but at this price it should do everything perfect.
No, I would not recommend this to a friendPurchase asap
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! This is a great buy, don’t second guess it.
I would recommend this to a friendOnly used one time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes but had to return after one use. The self clean option would not initiate and therefore machine would not charge. Troubleshooting did not resolve the problem. Thank goodness Best Buy allowed me to return this for a refund
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for taking the time to share your feedback with us. We truly appreciate you bringing this matter to our attention, and we are very sorry to hear that you had such a disappointing experience with your Tineco product, especially leading to a return. We understand how frustrating it must have been for the self-clean function not to work and subsequently prevent the machine from charging, despite your troubleshooting efforts.
We take all customer feedback very seriously, and your experience is precisely the kind of insight we need to identify areas where our products can be improved. We genuinely value your input and will be using your review to help us continuously enhance the quality and reliability of our devices.
Once again, we are truly sorry for the inconvenience and frustration this caused. Your satisfaction and trust are incredibly important to us, and we sincerely hope to have the chance to regain your confidence in our brand in the future.
Happy Wife means i can sleep good at night now!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it! Works great and even better than I thought.
I would recommend this to a friendBrand response from Tineco Support
Posted .JTilley, thank you for leaving us a review on the FloorOne S3! We are so happy you and your wife are loving the FloorOne S3! We agree, the FloorOne S3 is great and not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again JTilley and welcome to the Tineco family!
You won’t regret it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I ever purchased. Bought mine for $279.99 on sale.
I would recommend this to a friendBrand response from Tineco Support
Posted .Reva, thank you for leaving us a review on the FloorOne S3! I’m so glad you’re loving the S3 that it’s the best thing you ever purchased! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Reva and welcome to the Tineco family!
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Works for like a month and then continuously tells you “please clean the pipe and the dirty water tank” over and over.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your Tineco vacuum has not met your expectations. Your satisfaction is incredibly important to us, and we want to assure you that we take these matters very seriously. Customer feedback is crucial in helping us improve our products and services.
Based on your description, it seems that you are experiencing issues with continuous cleaning prompts for the pipe and dirty water tank after only a month of use. We understand how frustrating this must be, and we apologize for any inconvenience caused.
We’d love to assist you further and resolve this issue. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing you with a solution and ensuring your experience with Tineco is a positive one.
Once again, we apologize for the inconvenience and appreciate your patience. We value your support and are committed to regaining your trust.
Stinks after a while.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent job cleaning up but even with the self cleaning cycle if it sits for a few days it starts to stink heavily.
I would recommend this to a friendHorrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, broke within months of using. Do not recommend for the price.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We are truly sorry to hear about your negative experience with our product, particularly regarding its durability and the issues you’ve encountered within a short period of use. We understand how disappointing it is when a product breaks down so soon, and we apologize for any inconvenience this has caused you. Please be assured that we take your feedback very seriously and are committed to addressing your concerns and improving our products.
Based on your description, it seems that the main issue is with the vacuum’s durability, as it broke down within months of use. We understand how important it is for a vacuum to be reliable and long-lasting, especially considering the investment you make in such a product.
For optimal performance, we recommend charging the battery after each use and cleaning the filter as needed. This will help maintain the best suction and extend the life of your vacuum. While it’s unfortunate that you’ve encountered this issue, we’re here to help and find a solution for you.
We would like to assist you further and ensure that your concerns are addressed. Please know that we offer a two-year warranty on our products, and our customer service team is always ready to help. You can reach out to us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to resolving your issues and improving your experience with our brand.
Thank you for your understanding, and we hope to have the opportunity to restore your confidence in our brand.
A bit demanding, but works well
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of demanding when it wants to be cleaned. The dirty water tank is kind of a pain to clean. Overall though it does the job well.
I would recommend this to a friend- Cons mentioned:Charging
Will not charge after 70 days
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked awesome until Sept so thats a whopping 70 days. Now it wont charge pins so corrosion. Will contact Tineco saw similar review prior to purchase. Could of just hited a cleaning crew for that price each month.
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Hi LandonB,
We're sorry to hear about the charging issue you've encountered with your Tineco Floor One S3 Extreme. It's frustrating when a product stops working as expected, and we apologize for any inconvenience this has caused.
Corrosion on the charging pins can indeed impact the charging process. Please do reach out to Tineco customer support, and we will assist you in resolving this issue promptly. You can contact us at service@tinecousa.com or by phone at 1-855-292-8864. They will be able to provide guidance on how to clean the charging pins or assist you with any necessary replacements.
Best regards,
Tineco Support
Great vacuum!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic vacuum. Did not know I was missing out until I had it. Only gripe would be to have a larger clean water tank.
I would recommend this to a friend- Cons mentioned:Water tank size
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the S3 before this and exchanged it as the tank was tiny! This one does the job so much quicker and cleaner
I would recommend this to a friend - Pros mentioned:Cleaning performance
Saved my back
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely had to do the work. Let the machine do its thing and did a better job than the other type of floor cleaners.
I would recommend this to a friend - Cons mentioned:Charging
Manufacturer Customer Service is an Issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won’t charge so I still haven’t been able to actually use it. Reached out to Tineco and still waiting on a new base. Hopefully when I get to use it I’ll be able to change my review.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .stephanie, thank you so much for leaving us feedback on the Tineco FloorOne S3! We are so sorry that your new FloorOne S3 is not charging but so happy you reached out to Customer Service team and they were able to help! Thank you for letting us know and please update us once you receive your replacement! Our Customer Service team can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email them at [email protected]. Thanks again stephanie, we appreciate the feedback!
- Pros mentioned:Ease of use
Best of the best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an amazing machine! Perfect for our floating vinyl flooring, Easy to use and very versatile.
I would recommend this to a friend leaves surface too watery
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great for small areas. Cleaning the vacuum is time consuming. It leaves water on the floor.
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance
Tineco Floor One S3
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine! I just wish that I had purchased the one that goes closer to the walls.
No, I would not recommend this to a friend