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Customer Ratings & Reviews

Your price for this item is $229.99
The comparable value price is $429.99

Customer reviews

Rating 4.5 out of 5 stars with 1178 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,178 reviews
  • Rated 1 out of 5 stars

    Don’t like it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. It doesn’t clean the floors well. I have to go over them more often then by doing it the old fashioned way. It gets clogged by the smallest things and I need to change the water 4 times just to do my kitchen and living room once. Wouldn’t let a child crawl on the floors after using this item.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Hi Agar, we're sorry that the FLOOR ONE S3 didn't meet your cleaning expectations. We hope that you give Tineco another try in the future.

  • Rated 5 out of 5 stars

    NA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well would recommend this product to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s done good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so gooooooooooooooooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well excepting the Wifi doesn't make sense

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance, Ease of use
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Efficient and good cleaning

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will others say it is lightweight, it really is not considering it is between 18-20lbs. A mop and bucket might be 3-5 lbs and a lightweight vacuum under 14lbs. So it is pretty heavy but not bulky and it does do both vacuum and mopping in one compact unit without cords in your way as your cleaning. It comes complete with extra cleaning parts so that is nice but come on, it should given it is $400 without taxes. The unit is a pleasure to operate and has a decent runtime for bare floors, battery time is fantastic. The problem is if your cleaning carpets both vacuuming and shampooing, then one small to very small medium room is doable. BUT if you have more than one room, well you will need to recharge and that takes a few hours! So out of luck. The beauty is if your just mopping floors, then great product. Does a great job cleaning and mopping on hard surfaces and battery life less of an issue, as is straight vacuuming of carpeted rooms. So 4 stars because it is kind of pricey and the long recharge time. The bottom line is that it is a pleasure to use, easier than a mop and bucket and more convenient to use when shampooing just one room than to lug out your 30+ pound full size rug shampooing machine. A keeper.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Does an amazing job cleaning the floors!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I saw the Tineco S3 I knew I had to have it. We have hard floors in all the main rooms of our house and we have two beautiful but somewhat messy dogs. During the late Fall and Winter months I’m constantly battling mud carried in on the dogs paws. We also make full use of our kitchen, and with cooking comes the occasional spill. I don’t know if this is the first of its kind on the market or not but it’s the first time I’ve ever seen a vacuum anything like this and I knew it would fit my needs perfectly. The Tineco S3 vacuum comes well packaged in a sturdy box and includes an easy to follow quick start guide. Also included is a charging stand, deodorizing & cleaning solution, a second brush roller and a three-in-one cleaning tool. The unit was very easy to assemble, just click the handle into the main unit and the vacuum is assembled! Once you find a location for the charging base you will need to let the unit charge for about four hours before you use it. While the vacuum is charging I recommend reviewing the instruction manual to familiarize yourself with the safety, operation and maintenance instructions. The first thing I noticed about this vacuum is how sleek it looks. Tineco came up with an elegant and efficient, easy to use design! The water tanks are easy to remove and insert, the unit can stand up by itself when not in use, the handle is comfortable and the digital display is bright and easy to read. The display provides a lot of information and the layout is intuitive and easy to learn to read. The second thing I noticed is how deceivingly lightweight it is, while still feeling sturdy and well built. Using the vacuum is really fun and simple. To get started, fill the clean water tank and add the cleaning solution. Once the clean water tank is in place press the power button and the vacuum will start in “auto” mode. Auto mode uses tech to detect how dirty the floor is and applies the appropriate amount of solution and suction power. You can switch to “max” mode by pressing the “AUTO|MAX” button. If you decide not to use cleaning detergent, be sure to long press the “AUTO|MAX” button for 3 seconds after starting the vacuum. This lets the vacuum know you are using only water. The vacuum has done an amazing job on my floors. The mud and dirt on the basement floors came right up and have never looked better. Spills get sucked right up and don’t get spread around at all. The vacuum isn’t loud and is very easy to maneuver, although you cannot tilt it back further than 142 degrees, to avoid leakage. Once you are finished cleaning the floors you need to spend a little time cleaning the vacuum. You do need to clean it completely after each use, but Tineco has done as much as they can to make this a simple process. Cleanup time has taken me an average of fifteen minutes but I do a pretty thorough job and I’m getting quicker each time. The auto cleaning mode is nice but you do have to fill and empty the tanks as it completes its cycle. Overall I’m very happy that I got the Tineco S3. It’s an extremely well designed, top of the line, hard floor cleaning vacuum with some great technology built into it. Although there is a bit of cleanup after each use, I think it’s well worth the time for those days when you clean every floor in your house. For a minor spill here and there, I think I’ll continue to use some paper towels and bottle cleansers.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Orion, thank you so much for reaching out and leaving us a detailed review on the FloorOne S3! I’m so glad you’re loving the FloorOne S3 as much as we do and it’s cleaning amazingly for you! Tineco received the prestigious Red Dot design award in 2020 for product design on the FloorOne S3 and we are so proud of that! I’m thrilled that you are loving all the great features that the FloorOne S3 has to offer! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. The FloorOne S3 features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. As a reminder, the FloorOne S3 comes with a 2-year warranty. Thanks again Orion, we appreciate the feedback, and welcome to the Tineco family!

  • Pros mentioned:
    Cleaning performance, Ease of use, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Neat product

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical initially when I received this product. With other larger players in the market, it is quite challenging to launch and prove the effectiveness. This vacuum definitely deserves to be praised for the near build and the effectiveness. The best part is it also has a mop combined. The first thing I noticed is how easy and light weight the vacuum is. The second good part is that this vacuum can mop and wash the floor at the same time. The quality of work this vacuum provides is amazing. It does a very neat eventhough both functions are being performed at the same time. The third best part is it has a self cleaning function that cleans the vacuum. Fantastic for daily cleaning and dirt removal. It has made cleaning not much of a daily chore. The mopping or vacuuming doesn’t make a lot of noise as compared to other products in the market. It is also very lightweight and easy to carry around. It was very easy to assemble and use right away. Overall, a great product from tineco. I would definitely recommend this to all my friends.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overly complicated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I might get called a boomer for this but for a vacuum it was overtly complicated to use, wasn’t dependable and returned within a week.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was going to be a good purchase. I regret not be able to return it. It leaves a white residue on the floor

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear Shara, thank you for taking your time to write an honest review for us. We send this message with the hope to understand your issue, have your reply, and solve the issue as quickly as we can. According to your review, we noticed that you are having a Leaving Streaks issue with your machine. Please rest assured that Tineco offers a two-year warranty for every customer. You are encouraged to contact us through support@tineco.com. Please be confident that we will try our best to locate the root issue and give you the most proper solution.

  • Rated 1 out of 5 stars

    couldn't charge anymore

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5 months, couldn't charge anymore. So disappointed!

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are sorry for the issue of your machine. Please contact us customer service at support@tineco.com. We will try our best to help you slove the issue.

  • Rated 1 out of 5 stars

    Look at all reviews before buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight out of the box and this vacuum mop didnt hold a charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last 6 months

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Threw it away! Stopped working, kept saying it was clogged but nothing obstructing. It was junk

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    I am impressed with this machine!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I saw this my daughter was using it for her new house. I was fascinated by the looks of the new floors she had put in and after workers and movers left her floor a mess she used the vacuum/mop before moving in and I was in awe of the cleanliness and shine from her floors. One year has gone by and she has a 2 year old who likes to run barefoot. They only have to Clean once each day and the babies feet never get dirty. I love it. I am disappointed I haven't bought mine yet because its not available in San Antonio near me. Had it in my cart for pick up and then it was sold. The cost is all over the place from 299.00 to 400.00 plus online. I really want to get this but am not sure if there is a new one that is out now since I am seeing them pop up as used from Ebay, FB Market Place and other people. I do not want a used one. So when I find this I will post my photos as my ceramic floor is white and can't wait to get it for the reason you see dirt from my husband just by walking in the house with black bottoms on his shoes. Enjoy everyone I am excited to get a black and white one if I can find it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute Trash

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash broke within 10 months... Tineco support is awful and I have a better chance of walking on water then getting a return done.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are very sorry for your bad experience. After reading through your review, we understand you are having a quality issue with your vacuum. If you haven't returned our machine, you are encouraged to contact us customer service team again for detailed troubleshooting and warranty process. We will definitely help you fix the issue. Thank you for your review.

  • Rated 1 out of 5 stars

    Don’t buy. Stopped working after 3 uses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working already. Used 3 times. Purchased may22

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear customer, we are very sorry for your unpleasant experience. After reading through your review, we understand the issue with your vacuum is not turning on. To better help you, you are encouraged to contact us customer service (https://us.tineco.com/support/) for detailed troubleshooting and warranty process. We expect your early reply.

  • Rated 1 out of 5 stars

    Doesn’t last long

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 4 months it stopped working. Hopefully I’ll be able to get a replacement and I haven’t spent money on this product for no reason.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Dear Star,

      Thank you for choosing Tineco. We apologize that your Floor One S3 failed in just 4 months. Could you please give us more details about how your machine stopped working like not power on, run just seconds, or short run time? You can reach out to us through below methods. We promise we will take best care of your issue. Thank you for your understanding.
      Email: support@tineco.com
      Phone: 1-855-292-8864 (Toll-Free) Mon. – Fri. 8 a.m. – 8 p.m. (CST)

  • Rated 1 out of 5 stars

    battery issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crap, after 3 week it stop holding a charge, Will not buy this item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke on me the 2nd month I bought it. The brush smells after the 5 time using

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for the awesome feedback on your Tineco Floor One S3 Extreme. Regarding the negative part you mentioned, we will forward it to our product department for further improments. Could you please reach out to our Customer Service Team at 1-855-292-8864 Mon. - Fri. 9am - 6pm (CST) or email us at support@tineco.com so that we can help you fix the issue? We appreciate your early reply.

  • Rated 1 out of 5 stars

    Doesn’t work for long…..

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought September 2021. Stopped working “electric motor malfunction “ May 2022! Less than 1 year worth of use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Water tank size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great design + ease of use + solid performance

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tineco Floor One S3 is a thoughtfully designed device the combines vacuuming and cleaning for hard floors (including sealed hard wood) in one easy to use device. The cleaner is cordless, light weight, and has wheels – all of which make this device much easier to use than traditional or steam mops. In addition, the vacuuming function picks up dirt (vs. just dragging it around the floor in a mop) and sucks up excess water, speeding drying time and minimizing the chance of water damage on hard wood floors. Pros: - Uses separate clean and dirty water tanks to ensure only clean water (and cleaning solution) are applied to the floor. - Easy to use and effective, we found that this device left our sealed hard wood kitchen floors much cleaner than our usual mopping process. - Wheeled design is makes cleaning easy (and easy on your back). - Battery power eliminates the need to deal with a power cord. - Helpful display shows current action, remaining battery, and status messages (such as the need to empty the tank or clean the roller). - Excellent charging stand also prevents any potential for residual water to seep out and damage floors. - Voice prompts contribute to ease of use by giving clear directions any time user action is needed. - Self-cleaning functions for the roller and dirt channels. - Attractive design Cons: - Battery run time can be as short as 20 minutes in “max” mode. - Dirt sensor display can be inconsistent. - Some especially “stuck on” dirt may need to be manually scraped off the floor. - The compact nature of this device means the water tanks are a little small and thus need to be emptied/filled every few minutes. The Floor One S3 works a little like a carpet cleaner in that it takes water from a clean water tank (including cleaning solution if you elect to use it), applies it to clean the floor, and then sucks it into a dirty water tank. This two tank method is a great way to help ensure that, unlike traditional mopping, you’re not putting dirty water back onto the floors as you clean. It also helps to ensure that excess water is not left on the floor. The device uses a roller to agitate the cleaner and remove dirt from the floor. In general this works well and the cleaner left our floors looking and smelling great. In some cases, dirt was especially stuck to the floor and we needed to manually scrape it, but this would have been true for a steam mop too. Using the cleaner is easy. Add a cap of cleaning solution and fill the clean water tank, then clean the floor just like you would with a regular vacuum. The machine will periodically prompt you to empty the dirty water tank or fill the clean water tank as you go. The amount of dirt in the dirty water tank was ample evidence of the effectiveness of the cleaner. After cleaning, simply empty and rinse out the dirty water tank and set the cleaner back on the charging stand. The base of the stand completely protects the floor from any residual water. Once back on the base, the device auto-detects the level of dirt on the roller and will prompt an auto-cleaning cycle if needed. In our experience the self-cleaning function worked great and left the roller quote clean for the next use. This is a connected device and you can use the associated app for things like checking charging status and firmware updates, but the use of the app is not really required for regular operation. Overall this is a first rate little hard floor cleaner that’s easy to use, effective, well designed, and attractive. Its performance makes it easy to recommend.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      PhilipM, thank you for leaving us a review on the FloorOne S3! We’re thrilled that you’re loving your new FloorOne S3, and we agree, its performance makes it easy to recommend! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. Thank you for your feedback on the dirt sensor, when you get a moment please contact our Customer Service team with more details about your issue, there may be an issue we can help fix! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again PhilipM and welcome to the Tineco family!