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Customer Ratings & Reviews

$429.99

Customer reviews

Rating 4.5 out of 5 stars with 1247 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Floor One S5 Extreme for its cleaning performance and ease of use. Many appreciate the excellent battery life and lightweight design. Some customers mention the water tank size could be larger, while others feel the product is a bit expensive. There are also a few reports of charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,247 reviews
  • Rated 5 out of 5 stars

    Tineco vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum light great suction and the voice information is also a plus

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Daily cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great item for daily cleaning. But I also believe that once a week or every other you still need to bring out the broom and mop to do a thorough cleaning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new best friend!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, but it doesnt go all the way to the edge or corner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, love it, love it. Very versatile and powerfull

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Cordless Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Cordless Wet & Dry + Mop vacuum I ever owned, I have LG Cord Zero & Dyson 11, but this by far the best, with fraction of price for both LG & Dyson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum cleaner ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What are you waiting for?! Buy it!! You won’t regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kitchen and high traffic area

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Great all in one. Floor dries quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase asap

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! This is a great buy, don’t second guess it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Wife means i can sleep good at night now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it! Works great and even better than I thought.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      JTilley, thank you for leaving us a review on the FloorOne S3! We are so happy you and your wife are loving the FloorOne S3! We agree, the FloorOne S3 is great and not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 extends runtime up to 35 min with intelligently optimized suction and battery power. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again JTilley and welcome to the Tineco family!

  • Rated 5 out of 5 stars

    You won’t regret it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever purchased. Bought mine for $279.99 on sale.

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Reva, thank you for leaving us a review on the FloorOne S3! I’m so glad you’re loving the S3 that it’s the best thing you ever purchased! As you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The battery life on the S3 is up to 35 minutes of continuous runtime. It also features Tineco’s iLoop Smart Sensor Technology that senses dirt and debris, optimizes suction which maximizes runtime and saves on the battery life. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Reva and welcome to the Tineco family!

  • Rated 2 out of 5 stars

    Tineco Floor one S3 Extreme. Not all that great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry to be the one but this 3 in one mop is not all what it's hyped up to be. I waited too late to open it, so I can't return. My gripes and complaints are it doesn't put out much water, the rollers can have you house stink, if you don't wash/switch them out every time, occasional dust rolls, and taking it apart and cleaning sucks. Not worth it for the price. I know it may be mostly for spills but at this price it should do everything perfect.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A bit demanding, but works well

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of demanding when it wants to be cleaned. The dirty water tank is kind of a pain to clean. Overall though it does the job well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stinks after a while.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent job cleaning up but even with the self cleaning cycle if it sits for a few days it starts to stink heavily.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Will not charge after 70 days

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked awesome until Sept so thats a whopping 70 days. Now it wont charge pins so corrosion. Will contact Tineco saw similar review prior to purchase. Could of just hited a cleaning crew for that price each month.

    No, I would not recommend this to a friend
    • Brand response from Tineco team
      Posted .

      Hi LandonB,

      We're sorry to hear about the charging issue you've encountered with your Tineco Floor One S3 Extreme. It's frustrating when a product stops working as expected, and we apologize for any inconvenience this has caused.

      Corrosion on the charging pins can indeed impact the charging process. Please do reach out to Tineco customer support, and we will assist you in resolving this issue promptly. You can contact us at service@tinecousa.com or by phone at 1-855-292-8864. They will be able to provide guidance on how to clean the charging pins or assist you with any necessary replacements.

      Best regards,
      Tineco Support tineco

  • Rated 5 out of 5 stars

    Great vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic vacuum. Did not know I was missing out until I had it. Only gripe would be to have a larger clean water tank.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Saved my back

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely had to do the work. Let the machine do its thing and did a better job than the other type of floor cleaners.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank size

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the S3 before this and exchanged it as the tank was tiny! This one does the job so much quicker and cleaner

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Manufacturer Customer Service is an Issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won’t charge so I still haven’t been able to actually use it. Reached out to Tineco and still waiting on a new base. Hopefully when I get to use it I’ll be able to change my review.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      stephanie, thank you so much for leaving us feedback on the Tineco FloorOne S3! We are so sorry that your new FloorOne S3 is not charging but so happy you reached out to Customer Service team and they were able to help! Thank you for letting us know and please update us once you receive your replacement! Our Customer Service team can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email them at [email protected]. Thanks again stephanie, we appreciate the feedback!

  • Rated 1 out of 5 stars

    Save your money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Never worked from the get go and now working with support to get a replacement DWT because of a faulty sensor.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      We sincerely apologize for the inconvenience you’ve experienced with your Tineco product. We understand how frustrating it can be when a new purchase doesn’t meet your expectations, and we’re committed to addressing your concerns and improving our products based on your feedback.

      Based on your description, it seems that you encountered issues with your device not working due to a faulty sensor. We’re genuinely sorry to hear that you had to reach out to our support team for a replacement under such circumstances.

      We’d love to assist you further and ensure that you have a positive experience with our brand. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and will do our best to resolve your issue promptly.

      Once again, we apologize for the trouble you’ve faced and appreciate your patience. We value your business and hope to have the opportunity to restore your confidence in our products.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best of the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing machine! Perfect for our floating vinyl flooring, Easy to use and very versatile.

    I would recommend this to a friend