Customer Ratings & Reviews
- Model:
- FW0506E0US
- SKU:
- 6578007
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.6 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the product's excellent cleaning performance, ease of use, and impressive battery life. They also appreciate its lightweight design and effective mopping capabilities. However, some customers find the water tank size to be insufficient and the price a bit high. There are also occasional concerns regarding charging issues and suction power.
This summary was generated by AI based on customer reviews.
Battery and charging issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the machine for 4 months and use less than 10 times, it recently died and won't charge, the battery can't hold power 100% will run for 15 minutes.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We are truly sorry to hear that you’ve experienced issues with your Tineco vacuum so soon after purchase, especially given how infrequently it’s been used. We understand how frustrating it must be when a product doesn’t last as expected. We appreciate you bringing this to our attention, and we take your feedback very seriously as we strive to continuously improve our products and services.
Based on your description, the main issue you’re facing is that the vacuum has stopped working and won’t charge properly after only four months of limited use, with the battery failing to hold a charge effectively and running for only 15 minutes.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time.
Please be aware that we offer a two-year warranty on our machines. We’d love to assist you further in resolving the issue with your vacuum. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to finding a solution for you.
A bit demanding, but works well
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of demanding when it wants to be cleaned. The dirty water tank is kind of a pain to clean. Overall though it does the job well.
I would recommend this to a friendStinks after a while.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent job cleaning up but even with the self cleaning cycle if it sits for a few days it starts to stink heavily.
I would recommend this to a friendGreat vacuum!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic vacuum. Did not know I was missing out until I had it. Only gripe would be to have a larger clean water tank.
I would recommend this to a friend- Cons mentioned:Charging
Will not charge after 70 days
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked awesome until Sept so thats a whopping 70 days. Now it wont charge pins so corrosion. Will contact Tineco saw similar review prior to purchase. Could of just hited a cleaning crew for that price each month.
No, I would not recommend this to a friendBrand response from Tineco team
Posted .Hi LandonB,
We're sorry to hear about the charging issue you've encountered with your Tineco Floor One S3 Extreme. It's frustrating when a product stops working as expected, and we apologize for any inconvenience this has caused.
Corrosion on the charging pins can indeed impact the charging process. Please do reach out to Tineco customer support, and we will assist you in resolving this issue promptly. You can contact us at service@tinecousa.com or by phone at 1-855-292-8864. They will be able to provide guidance on how to clean the charging pins or assist you with any necessary replacements.
Best regards,
Tineco Support
- Pros mentioned:Cleaning performance
Saved my back
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely had to do the work. Let the machine do its thing and did a better job than the other type of floor cleaners.
I would recommend this to a friend - Cons mentioned:Water tank size
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the S3 before this and exchanged it as the tank was tiny! This one does the job so much quicker and cleaner
I would recommend this to a friend - Cons mentioned:Charging
Manufacturer Customer Service is an Issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won’t charge so I still haven’t been able to actually use it. Reached out to Tineco and still waiting on a new base. Hopefully when I get to use it I’ll be able to change my review.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .stephanie, thank you so much for leaving us feedback on the Tineco FloorOne S3! We are so sorry that your new FloorOne S3 is not charging but so happy you reached out to Customer Service team and they were able to help! Thank you for letting us know and please update us once you receive your replacement! Our Customer Service team can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email them at support@tineco.com. Thanks again stephanie, we appreciate the feedback!
- Pros mentioned:Ease of use
Best of the best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an amazing machine! Perfect for our floating vinyl flooring, Easy to use and very versatile.
I would recommend this to a friend - Pros mentioned:Battery life, Cleaning performance, WeightCons mentioned:Water tank size
Great performance and hardwood floors are shiny!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wet/dry vacuum came at the perfect time! I recently just replaced the carpet in my home with hardwood floor, and using this is 100% times better than using a microfiber mop with a manual spray. Vacuum Built 5/5: this is well built and sturdy. Nothing about this product says it’s made from cheap material. It’s heavy but not to make it uncomfortable. It is also cordless which I honestly didn’t think I would care so much, but it honestly is a great advantage. I don’t need to be plugging and unplugging. I love this! Battery 5/5: I have found that the battery does drop about 40% each time I use it, but fortunately my home is the right size where I have never had to stop a job midway because the battery died. I am satisfied with the battery performance because it meets my needs perfectly. Capacity 3/5: The only thing I wish it could do more if hold more water and formula because I do find that I need to stop in the middle of my cleaning to put more water and formula. The bin is small and so get used to filling it up at least once if you are cleaning an area of about 800sqft. Performance 4/5: It does an excellent job of making the floor shine and picks up minor dust and dirt. It will not completely replace your regular vacuum or traditional broom because it cannot take larger items, it is simply not made for that. If it was made for that then I would probably give it a 5/5. Another reason why it’s a 4/5 for me is that it can leave little marks on the floor and it’s noticeable that you have used the wet vacuum. I am okay with that, but if it left zero marks or tracks, it would be a 5/5. All in all, I am very happy with the product. It makes cleaning my house easier and I can get it done faster. Never owned a Tineco product, and I am very impressed with my first one!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Tineco Floor One S3
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine! I just wish that I had purchased the one that goes closer to the walls.
No, I would not recommend this to a friend leaves surface too watery
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great for small areas. Cleaning the vacuum is time consuming. It leaves water on the floor.
No, I would not recommend this to a friendTineco S3 cordless floor cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum worked once and didn’t function again. I haven’t been able to return the item due to medical reasons. I give zero stars for this item.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your Tineco vacuum has not met your expectations. Your satisfaction is incredibly important to us, and we want to assure you that we take these matters seriously. Your feedback is invaluable in helping us improve our products and services.
Based on your description, it seems that the vacuum worked initially but subsequently stopped functioning. Additionally, we understand that you’ve been unable to return the item due to medical reasons. We sincerely apologize for the inconvenience and frustration this has caused.
We’d love to assist you further and resolve this issue. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and will do our best to find a satisfactory solution for you.
Once again, we apologize for the inconvenience and appreciate your understanding. We’re committed to improving our products based on customer feedback, and we hope to have the opportunity to restore your confidence in our brand.
- Pros mentioned:Cleaning performance
Easy clean!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Wish I would have bought one sooner. Cleans hardwood floors with care.
I would recommend this to a friend 
Good for a house not good for an Apartment
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Its good but to big to have my for little apartment.
I would recommend this to a friendEh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second tineco in a year that has broke. Not worth the money
No, I would not recommend this to a friendDoesn't last
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have absolutely loved my Tineco until a few days ago when the motor just quit working. I've only had it since February!
No, I would not recommend this to a friend- Cons mentioned:Charging
Does not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to return because it will not charge, and was not able to do anything with it. I am working with the manufacturer and see if they will honor it. Otherwise it was not worth the money.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .We are truly sorry to hear about the issues you've encountered with charging your product and the subsequent frustration this has caused you. We understand how important it is for our products to meet your expectations and perform reliably.
Based on your description, it seems that you are experiencing difficulties with charging the device, which has significantly impacted your ability to use it.
We'd love to assist you further and help resolve this issue. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We're committed to providing our customers with high-quality products and exceptional service.
Thank you for your patience, and we hope to resolve this matter to your satisfaction.
- Pros mentioned:Cleaning performance
Awesome buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it sweeps and mops all in one machine; it even cleans itself
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great vacuum!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. So well that now the wife wanta one in our home in RI
I would recommend this to a friend