Customer Ratings & Reviews

My entire first floor is hardwood and there is tile in each of the 3 bathrooms. Getting them clean has always consisted of a swiffer wet jet or, when there's a mess, getting down on hands and knees and wiping it up with a cleaner and paper towels. This solves both problems in a compact, high tech package. I have a golden retriever so the floors are vacuumed almost daily. I have used this 1x per week since I got it because it's so simple to use and does such a great job. It doesn't just push things around like the swiffer, it vacuums up any dirt or pet hair and mops the floor at the same time. The digital indicator bar on top shows you battery life and turns from blue to red if you're in a high dirt area, going back to blue when it's not detecting anymore dirt. Battery life is impressive. I've easily been able to complete the downstairs with battery left over (roughly 750sqft). Emptying the water chamber and filling it are easy and there is a removable plastic "filter" that will snag the dog hair so it doesn't get into the water and go down your drain. It's charging base goes completely under the unit because once you're done, you empty the dirty water, put some fresh water in, and have it self clean. That's right, it self cleans!! The fresh water flushes out the lines and cleans the brush head, saving you a lot of work. It comes with an extra filter and brush head, along with a multi use tool to help with cleaning and maintenance. There is a companion app but I deleted it after checking the firmware because it required a lot of permissions and I didn't think a vacuum app needs constant location access among other things. The display on top of the device tells you pretty much everything you need to know so unless you want to remotely monitor the status of self clean or start it cleaning remotely, the app isn't needed. Overall, I never heard of Tineco before this and I am very impressed. It is in line with other high end vacuum companies. I highly recommend this to anyone that has hardwood or tile and is tired of using mops or wipes.

If you are someone that doesn`t have carpet covering your entire house then this product is definitely a must-have! I recently replaced all the carpet on the first story of our home with hardwood floors and as a result had tried numerous mops, swiffers, and Bona products to which none of them compared to this product by Tineco. The first thing I noticed out of the box was how it included absolutely everything I needed plus some as there was no buying extra solution, filters, or pads which was a definite plus. Then as far as the build quality you can tell that it is a high-quality product as it has that sense of being sound, but at the same time is very lightweight for ease of use. Looking at actual performance though is where this thing really stands out. The ease of use to get started was very fluid and quick and upon turning it on right away the display shows the amount of battery left and an outside ring-type indicator shows how clean the floor is based on a red to blue level scale. The other aspect I noticed instantly was how quiet it was because using a vacuum or mop that uses water there always seems to be quite a bit of noise. There are just two of us living in our home though we do have quite a few guests and a playful dog that loves to go outside so our floors are never anywhere near clean. Thus, it did take a couple of trips to empty the dirty water tank and when I did it was amazing how much actual dirt and debris were being picked up even after first sweeping some areas of the floor. There were some spots that were dirtier than others to which you could sense the "smart" aspect kicking in to provide a greater cleaning ability. The voice assistant was another nice additional feature as it points out some of the obvious things to note while cleaning. When it did alert me that the battery was getting low (after about 30 minutes) I simply put it back on it`s cradle which is extremely convenient. The other thing to note is that the end result did not leave any streaks on the floor as the intial water residue after using was very minimal. Overall, I can`t express enough all the positives of this product. My only regret is that I did not get one sooner. The only slight negative to this product is if you are extremely tech-savvy and insist on using the app as it does appear to be a little buggy, but my hope is that it will be fixed eventually though I did not find myself even using the app that much as I was just fascinated with how well the product was working.

To be honest, I had never heard of Tineco before. So, I was very skeptical. But although I can’t tell whether it’s going to last and keep performing as good in the long run, I can tell you that so far it has not just surpassed all my expectations, but it has also impressed me and my significant other. She is more into cleaning the house than I am. What I am into is technology. This wet and dry vacuum/mopper has impressed her with its efficiency and me with all the bells and whistles. Yes, it not only senses the dirt and wet, but it even gives you some voice feedback. And it comes with an app. I had not seen this type of cleaner with all these smart features. It is self-propelled, which makes it very easy to handle. It doesn’t drive itself like Roomba-like devices, but it certainly cleans better and does more. And who knows in the future, it will self-drive and help us to keep gaining weight while we watch it do the work without hour intervention ;). In the meantime, this is as good as it gets. My house floors are mostly hardwood and tiles with just a small area with carpet. Although we are only 3 people living in it, it is not easy to keep it clean. The S3 was made exactly for those types of floors and it did a great job. We did notice some streaks here and there, but the truth is that it was cleaning so well, that it ended up highlighting the poor job of our mopping before. If you follow the built-in indicator screen, it will come out spotless. Yes, it shows you when the spot needs more cleaning. No more standard mops in this house. Until now, the word fun would have never been used by me in the same sentence where mopping/cleaning was involved. The S3 changed that. I’m saying that it’s fun because I tried it myself. The word used by my 13-year-old and my girlfriend was cool. We all though it was much easier and lighter than anything else we had used before. Battery time was impressive. My house size is not small by any standard, but one charge was enough to complete the job. The only time we had to interrupt was to refill the tank. I just wished it cleaned itself. Oh wait, it does clean itself! At least to a certain extent. I had to move the included docking station to the laundry room because of its self-cleaning feature, which makes more noise than our washing machine in heavy load mode. I can’t call that a con considering what it does. Very happy with it.

Don’t like this have to clean it every single time you use it

Love this but it takes time to clean. Also leaves lines on the floor of the roller does not get cleaned well enough.

Do not like this product. The mopping is terrible, leave streaks all over. I was unable to connect to WiFi, it says product unavailable. I regret my purchase, Dyson vacuum is better

DO NOT BUY!! Cheap, flimsy and will not charge. It’s the most expensive junk I ever purchased

Leaks and always has a odor this product is not worth the price at all

Not worth the money. It doesn’t clean the floors well. I have to go over them more often then by doing it the old fashioned way. It gets clogged by the smallest things and I need to change the water 4 times just to do my kitchen and living room once. Wouldn’t let a child crawl on the floors after using this item.

Works extremely well would recommend this product to family and friends

Do no buy. It was on sale for a reason. Worst vacuum ever used. Battery last 15 mins and it’s terrible for dog hair. Missed returning by 1 day

It’s so gooooooooooooooooooooooooooooooooooooooooood

It works well excepting the Wifi doesn't make sense

Will others say it is lightweight, it really is not considering it is between 18-20lbs. A mop and bucket might be 3-5 lbs and a lightweight vacuum under 14lbs. So it is pretty heavy but not bulky and it does do both vacuum and mopping in one compact unit without cords in your way as your cleaning. It comes complete with extra cleaning parts so that is nice but come on, it should given it is $400 without taxes. The unit is a pleasure to operate and has a decent runtime for bare floors, battery time is fantastic. The problem is if your cleaning carpets both vacuuming and shampooing, then one small to very small medium room is doable. BUT if you have more than one room, well you will need to recharge and that takes a few hours! So out of luck. The beauty is if your just mopping floors, then great product. Does a great job cleaning and mopping on hard surfaces and battery life less of an issue, as is straight vacuuming of carpeted rooms. So 4 stars because it is kind of pricey and the long recharge time. The bottom line is that it is a pleasure to use, easier than a mop and bucket and more convenient to use when shampooing just one room than to lug out your 30+ pound full size rug shampooing machine. A keeper.

As soon as I saw the Tineco S3 I knew I had to have it. We have hard floors in all the main rooms of our house and we have two beautiful but somewhat messy dogs. During the late Fall and Winter months I’m constantly battling mud carried in on the dogs paws. We also make full use of our kitchen, and with cooking comes the occasional spill. I don’t know if this is the first of its kind on the market or not but it’s the first time I’ve ever seen a vacuum anything like this and I knew it would fit my needs perfectly. The Tineco S3 vacuum comes well packaged in a sturdy box and includes an easy to follow quick start guide. Also included is a charging stand, deodorizing & cleaning solution, a second brush roller and a three-in-one cleaning tool. The unit was very easy to assemble, just click the handle into the main unit and the vacuum is assembled! Once you find a location for the charging base you will need to let the unit charge for about four hours before you use it. While the vacuum is charging I recommend reviewing the instruction manual to familiarize yourself with the safety, operation and maintenance instructions. The first thing I noticed about this vacuum is how sleek it looks. Tineco came up with an elegant and efficient, easy to use design! The water tanks are easy to remove and insert, the unit can stand up by itself when not in use, the handle is comfortable and the digital display is bright and easy to read. The display provides a lot of information and the layout is intuitive and easy to learn to read. The second thing I noticed is how deceivingly lightweight it is, while still feeling sturdy and well built. Using the vacuum is really fun and simple. To get started, fill the clean water tank and add the cleaning solution. Once the clean water tank is in place press the power button and the vacuum will start in “auto” mode. Auto mode uses tech to detect how dirty the floor is and applies the appropriate amount of solution and suction power. You can switch to “max” mode by pressing the “AUTO|MAX” button. If you decide not to use cleaning detergent, be sure to long press the “AUTO|MAX” button for 3 seconds after starting the vacuum. This lets the vacuum know you are using only water. The vacuum has done an amazing job on my floors. The mud and dirt on the basement floors came right up and have never looked better. Spills get sucked right up and don’t get spread around at all. The vacuum isn’t loud and is very easy to maneuver, although you cannot tilt it back further than 142 degrees, to avoid leakage. Once you are finished cleaning the floors you need to spend a little time cleaning the vacuum. You do need to clean it completely after each use, but Tineco has done as much as they can to make this a simple process. Cleanup time has taken me an average of fifteen minutes but I do a pretty thorough job and I’m getting quicker each time. The auto cleaning mode is nice but you do have to fill and empty the tanks as it completes its cycle. Overall I’m very happy that I got the Tineco S3. It’s an extremely well designed, top of the line, hard floor cleaning vacuum with some great technology built into it. Although there is a bit of cleanup after each use, I think it’s well worth the time for those days when you clean every floor in your house. For a minor spill here and there, I think I’ll continue to use some paper towels and bottle cleansers.

I was a little skeptical initially when I received this product. With other larger players in the market, it is quite challenging to launch and prove the effectiveness. This vacuum definitely deserves to be praised for the near build and the effectiveness. The best part is it also has a mop combined. The first thing I noticed is how easy and light weight the vacuum is. The second good part is that this vacuum can mop and wash the floor at the same time. The quality of work this vacuum provides is amazing. It does a very neat eventhough both functions are being performed at the same time. The third best part is it has a self cleaning function that cleans the vacuum. Fantastic for daily cleaning and dirt removal. It has made cleaning not much of a daily chore. The mopping or vacuuming doesn’t make a lot of noise as compared to other products in the market. It is also very lightweight and easy to carry around. It was very easy to assemble and use right away. Overall, a great product from tineco. I would definitely recommend this to all my friends.

Honestly, I might get called a boomer for this but for a vacuum it was overtly complicated to use, wasn’t dependable and returned within a week.

I thought this was going to be a good purchase. I regret not be able to return it. It leaves a white residue on the floor

After 5 months, couldn't charge anymore. So disappointed!

Straight out of the box and this vacuum mop didnt hold a charge