Customer Ratings & Reviews

We are overjoyed to read your delightful feedback about our floor cleaner! It’s fantastic to know that not only do you love the product, but your daughters are also enjoying the benefits of clean and fresh floors. Your satisfaction is our greatest reward, and we’re thrilled that our product helps you experience the joy of barefoot cleanliness.

We truly appreciate your kind words and the trust you’ve placed in our brand by purchasing our product for yourself and your family. It’s feedback like yours that inspires us to keep delivering products that make everyday life better.

Regarding your suggestion about improving the handle’s ability to reach under tables, we value your input and are always looking for ways to enhance our products. We will certainly pass your feedback along to our design team for consideration in future updates.

Thank you once again for your support and for taking the time to share your thoughts. We are committed to continuous improvement and look forward to the opportunity to serve you even better in the future.

Thank you so much for your wonderful feedback and for being a loyal Tineco customer! We’re thrilled to hear that you loved your first Tineco cleaner so much that you decided to purchase a second one after your flooring renovation. Your recommendation means a lot to us!

We’re committed to continuously improving our products, and your support motivates us to keep delivering the best possible experience. If you ever have any questions, need assistance, or want to share more feedback, please don’t hesitate to reach out to us. We’re always here to help.

Thank you again for choosing Tineco. We look forward to serving you again!

Thank you for your delightful review! We’re thrilled to hear that you’re loving your new vacuum, especially its efficiency in refreshing your floors and its ability to handle cat fur. It’s great to know that it fits so well into your weekly cleaning routine and that the automated voice is a bonus you enjoy.

We’re grateful for your choice to use our product and are committed to continuous improvement to ensure we meet the needs of all our customers. If you ever have any suggestions or need assistance, please don’t hesitate to reach out to us.

Thank you for your support, and we look forward to continuing to provide you with high-quality solutions.

Thank you for taking the time to share your feedback with us. We are thrilled to hear that you are happy with your purchase and that the product is working well for you.

We appreciate your comment regarding the water tanks. We understand the importance of having a sufficient capacity for both clean and dirty water, and we will certainly take your suggestion into consideration as we continue to improve our products.

We are committed to providing our customers with the best possible experience, and we are always looking for ways to enhance our products based on your valuable feedback.

Thank you again for choosing our product. We are grateful for your support and look forward to serving you better in the future.

Thank you for your enthusiastic review of our floor cleaner! We are delighted to hear that you are pleased with your purchase and that our product stands out as the best you have ever used.

Your feedback confirms that we are on the right track with our commitment to providing products that are not only easy to use but also highly effective in cleaning. We are particularly pleased that you found the cleaning process of the machine itself to be straightforward and hassle-free.

Thank you once again for choosing our product and for taking the time to share your positive experience. We are grateful for your support and look forward to continuing to serve your cleaning needs.

Thank you for taking the time to share your thoughts on the Tineco product. We’re genuinely sorry to hear that your experience hasn’t met your expectations, especially considering the high standards we aim to uphold. Your feedback is invaluable to us, and we’re committed to using it to improve our products and services.

Based on your description, it seems that the vacuum struggles to clean along the side boards, requires frequent brush roller maintenance due to dog hair, and has experienced a leakage issue. We understand how frustrating this must be, particularly given the demands of your household with five dogs.

For optimal performance, we recommend ensuring that the battery is fully charged after each use and that the filter is cleaned as needed. This will help maximize suction and extend the usage time. If these steps have already been part of your routine, please disregard this suggestion.

We’d love to assist you further and explore how we can rectify the situation. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and ensure you have a positive experience with our brand.

On a positive note, we’re glad to hear that you initially appreciated the self-propelled and self-drying features of the machine. This feedback helps us understand what aspects are working well for our customers.

We apologize again for the inconvenience caused and want to assure you that we’re dedicated to regaining your trust. Your satisfaction is our top priority, and we’re here to support you every step of the way.

Thank you for taking the time to share your positive feedback! We’re thrilled to hear that our mop has transformed your cleaning experience, making it not only more efficient but also enjoyable. It’s particularly rewarding to know that our product surpasses your previous steam mop in performance.

Your satisfaction is our top priority, and we are committed to continuous improvement. While we’re delighted to hear about the benefits you’ve experienced, please rest assured that we are always striving to enhance our products further.

We appreciate your choice to use our product and are grateful for the trust you’ve placed in us. If you have any more feedback or need assistance in the future, please don’t hesitate to reach out.

Thank you once again for your kind words and support!

Thank you so much for taking the time to leave such a detailed and positive review. We are delighted to hear that you are enjoying your new machine.

We are especially pleased that you highlighted the manageable weight, the solid build quality, the great suction power, and the effectiveness of the floor washing rollers. It’s fantastic to know that these features contributed to your overall impression of it being a great product.

Thank you for choosing our product. Your satisfaction is our top priority, and we are always striving to improve our products and services.

Should you have any questions or need further assistance in the future, please do not hesitate to contact us. We are here to help!