Customer Ratings & Reviews

Thank you for your feedback! We’re thrilled to hear that our device outperforms your old vacuum cleaner and is great for hard floors. We’re glad you took advantage of the sale on the Best Buy app and chose our product. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us. We appreciate your support and are here to help whenever you need us. Thank you for choosing our product!

Sharm, thank you for reaching out on your FloorOne S3! We are so happy you are loving your new floor cleaner! The FloorOne S3 should not leave streaks, please contact our Customer Service team for help. The FloorOne S3 comes with a 2-year warranty. Our Customer Service team can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or email them at support@tineco.com. Thank you again Sharm for reaching out, and we hope to hear from you soon!

Thank you for your wonderful review! We’re thrilled to hear that our product is making it easier for you to maintain a clean and safe environment for your crawling baby, and that the self-cleaning feature keeps the mop fresh. Your satisfaction is our priority, and we’re here to support you with any further needs.

Thank you for your positive review! We’re delighted to hear that our mop is a valuable addition to your cleaning routine, helping you keep your home spotless. Your satisfaction is our top priority, and we’re committed to providing products that make your life easier. If you ever encounter any issues or have questions, please don’t hesitate to reach out to us. We’re here to help and continuously improve our products based on your valuable feedback.

Thank you so much for your amazing feedback! We’re thrilled to hear that you consider our product the best cleaning machine ever and that it’s become a part of your daily routine at home—it’s truly awesome to know you’re so satisfied!

Your support means the world to us, and we’re committed to continuously improving our products to ensure they meet your high standards. If you ever have any suggestions or encounter any issues, please don’t hesitate to reach out to us. We’re always here to help and appreciate the opportunity to serve you better.

Thank you again for choosing us. We look forward to being part of your home for years to come!

Thank you for your positive feedback! We’re delighted to hear that you are pleased with the cleaning performance of our product. Your satisfaction is our top priority, and we’re glad to know that it is meeting your cleaning expectations.

We appreciate your honesty in pointing out that you have to clean corners manually, and we’re sorry for any inconvenience this may cause. Your feedback is invaluable to us, and we will certainly take it into consideration as we continuously work to improve our products.

Please don’t hesitate to reach out if you have any questions or need further assistance in the future. We’re always here to help and are committed to providing you with the best possible cleaning experience.

Thank you again for choosing our product and for taking the time to share your feedback with us. We look forward to serving you again in the future.

Amy88, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the S3 and many thanks for the 5-star review! We agree, the FloorOne S3 is great and so glad it has become a huge help to your family! The S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again Amy88 and welcome to the Tineco family!