Customer Ratings & Reviews
- Model:
- FW0506E0US
- SKU:
- 11022811
Rating by feature
- Cleaning Quality
Rating 4.6 out of 5 stars
- Maneuverability
Rating 4.6 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
to a friend
Tineco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome vacuum and mop! Just wanted to upgrade to the next series that mops to the edge.
I would recommend this to a friendNice cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of use is very nice. The vacuum only made this one a deal breaker no brainer move. Wish it had a better reach under furniture is only down side to not make it a true one and done appliance.
I would recommend this to a friendGreat Mop/Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is enjoying the multiple task that this unit is able to accomplish.
I would recommend this to a friendGreat floor cleaner.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Vac / mop is awesome. My floorsare no longer dingy looking. I would highly recommend.
I would recommend this to a friendExcellent vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and not noisy. It makes cleaning easy and enjoying
I would recommend this to a friendMy New Best Friend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this product. My floors are squeaky clean! I highly recommend
I would recommend this to a friendMop vac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never go back to a regular mop! This is the best purchase I have ever made!
I would recommend this to a friend
Amazing unit
|Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] This vacuum in an amazing unit. This is my wife’s happy place. She puts her headphones in and cleans all of the hardwood floors. She loves this vacuum maybe more than me.
I would recommend this to a friendPowerful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way this vacuum sucks every single dirt very powerful
I would recommend this to a friendGreat Floor Cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend this product for hardwoods and other hard floor surfaces like tile. It is amazing how well they clean the floor as can be seen from the dirty water. The self clean does a great job of cleaning the roller (don't forget to take it out and leave it to dry).
I would recommend this to a friendTineco
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked really well for the first year. Broke down the 2nd year
I would recommend this to a friendBrand response from Tineco Support
Posted .We are sorry to hear that you have experienced issues with our product after the first year of use. We understand how disappointing it can be when a product that initially worked well starts to have problems. Please be assured that we take your feedback seriously and we are committed to using it to improve the quality and reliability of our products.
Based on your description, it seems that your unit worked well initially but broke down during the second year of use. We apologize for this inconvenience and want to help you resolve this issue.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, regular maintenance can help prevent issues from arising.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We stand behind our products and offer a two-year warranty to ensure your satisfaction. Our team is dedicated to resolving any issues you may have, and we’re here to help.
Despite the current issue, we appreciate that you were satisfied with the product’s performance during the first year. We hope to have the opportunity to address your concerns and improve your experience with our brand.
Real review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this a a a gift and so far it’s great at doing what it’s supposed too.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your positive feedback! We’re thrilled to hear that our product has exceeded your expectations and is performing its intended function excellently. Your satisfaction is our top priority, and we’re grateful for your choice to shop with us.
Rest assured, we are continuously striving to enhance our products and services to better meet your needs. Your feedback is invaluable in this process.
Thank you once again for your support and understanding. We look forward to serving you better in the future.
Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new vacuum is perfect. I have 2 cats and it cleans up the cat hair nicely
I would recommend this to a friendTineco S#
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It has lived up to the hype! It is extremely user friendly and easy to use. Set up was simple but be sure and not put the handle in backwards as I did. It did cause the unit to not power on but it was a simple fix and was totally my mistake.
I would recommend this to a friendWorks like a charm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Floors went from feeling dusty and full of debris all the time to being able to walk barefoot without anything sticking to my feet. Can be a process to clean afterward but nothing too crazy.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love this cleaner only thing I would change would be an addition of a light
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for taking the time to share your feedback with us. We are thrilled to hear that you are loving our cleaner and find it to be an excellent choice for your needs.
We appreciate your suggestion regarding the addition of a light feature. We are always striving to improve our products based on customer feedback, and we will certainly consider your suggestion as we continue to enhance our product offerings.
Once again, thank you for choosing our product and for your valuable feedback. We look forward to serving you again in the future.
Mop and Go!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far my wife loves it. Made cleaning up a breeze.
I would recommend this to a friendExcellent Mop/Vacuum Combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic mop/vacuum combo that has exceeded my expectations. I would recommend to anyone with hard floors it saves time and functions well on both the vacuum and mop capabilities. 5/5 all day.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you for your fantastic feedback! We’re thrilled to hear that our mop/vacuum combo has exceeded your expectations and that you appreciate how well it performs on both vacuuming and mopping—especially how it saves time on hard floors.
We sincerely appreciate you choosing our product and taking the time to recommend it to others. While we’re delighted that you’re so satisfied, we’re always striving to improve, and your input helps us do just that.
If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!
Excited
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's super cool I'm in love with it sweeps and mop at the same time
I would recommend this to a friendVac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to use, should have purchased a long time ago
I would recommend this to a friend