Customer Ratings & Reviews

We are truly sorry to hear about your disappointment with our vacuum, especially considering the high hopes you had for it. We understand how important it is for a vacuum to be effective and reliable, and we apologize for any inconvenience this has caused you. Please be assured that we take your feedback very seriously and are committed to addressing your concerns and improving our products.

Based on your description, it seems that the main issues are related to the vacuum’s cleaning performance, its tendency to clog, the short battery life, and the frequent need to refill the water tank. We understand how frustrating these issues can be, especially when you’re looking for a vacuum that meets your high standards.

For optimal performance, we recommend charging the battery after each use and cleaning the filter as needed. This will help maintain the best suction and extend the life of your vacuum. While it’s unfortunate that you’ve encountered these issues, we’re here to help and find a solution for you.

We would like to assist you further and ensure that your concerns are addressed. Please know that we offer a two-year warranty on our products, and our customer service team is always ready to help. You can reach out to us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to resolving your issues and improving your experience with our brand.

Thank you for your understanding, and we hope to have the opportunity to restore your confidence in our brand.

Thank you so much for your wonderful feedback! We’re really pleased to hear that you find our vacuum straightforward and easy to use, and that it cleans so well for you. Your satisfaction is very important to us.

We always appreciate hearing from our customers, and your positive experience motivates us to keep up the good work. We are constantly looking for ways to improve our products further.

Thank you again for choosing our vacuum. If you have any questions or need any assistance in the future, please don’t hesitate to contact us.

Thank you for taking the time to share your experience with our product.

We’re sorry to hear that the product broke after six months. We understand how crucial durability is, especially in a home with pets, and we apologize for any inconvenience this may have caused.

We appreciate your feedback, as it helps us improve the quality and longevity of our products. Please reach out to our customer service team for further assistance.

We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).

Thank you once again for your review and for choosing our product. We are committed to ensuring your positive experience with our brand.

Thank you for your wonderful review! We're thrilled to hear that our product exceeded your expectations. We appreciate your feedback regarding the audio prompts and understand the importance of clear communication for all users. Your suggestion about incorporating Bluetooth for better accessibility is invaluable, and we'll certainly take it into consideration as we work to improve our products. Thank you for choosing us, and we hope to continue meeting your needs in the future!

Thank you so much for your wonderful feedback and for taking the time to share your experience! We’re absolutely thrilled to hear that you like it so much and find it makes life easier. It’s great to know you’d recommend it to others too. We really appreciate you choosing our product.

We’re always striving to improve our products, and your positive feedback is encouraging! If you have any questions or need any assistance in the future, please don’t hesitate to reach out. We’re here to help!

Thank you so much for the awesome feedback on your Tineco Floor One S3. We are glad that you are satisfied with our product. We appreciate your great support to Tineco. Should you need any further assistance in the future, please reach out to our Customer Service Team at 1-855-292-8864 Mon. - Fri. 9am - 6pm (CST) or email us at support@tineco.com.

Thank you for your enthusiastic review and for being a loyal customer over the years. We’re thrilled to hear that you find the latest model of our Tineco floor cleaner to be the best you’ve experienced!

Your satisfaction is our top priority, and we’re glad to know that our product has exceeded your expectations. We appreciate your recognition of our continuous efforts to improve and provide our customers with the best possible cleaning experience.

If there are any aspects of the product that you believe could be further improved, please know that we are always open to feedback and committed to ongoing product enhancements.

Thank you again for your support and for choosing our products. We look forward to continuing to serve you with high-quality cleaning solutions.

Thank you so much for your fantastic review and for calling it one of the best products! We’re thrilled to hear that you find it easy to use and efficient. Thank you for choosing our product – we really appreciate your business.

We’re always looking for ways to improve, and your positive feedback helps us know we’re on the right track. We’ll keep working hard to make our products even better.

Thank you again! If any questions come up later, please feel free to contact us. We’re here to help!

Thank you for taking the time to share your wonderful feedback with us and for choosing our vacuum! We’re thrilled to hear that it is holding up well and doing a great job for your daily cleaning needs.

Your satisfaction is important to us, and we’re committed to providing you with high-quality products that are both durable and efficient. We’re glad to know that we’re on the right track.

If you ever have any questions or need further assistance, please don’t hesitate to reach out to us. We appreciate your support and look forward to continuing to serve you.