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Customer Ratings & Reviews

$299.99
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Customer reviews

Rating 4.5 out of 5 stars with 1275 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,275 reviews
  • Rated 4 out of 5 stars

    It works good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum , ok floor cleaner, good price, need scented Tineco floor cleaner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love this! coming from a toddler and dog mom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me encanta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product…. I recommend this vacuum to maintain the house really clean

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you so much for your wonderful review and high recommendation! We are delighted to hear that you consider our vacuum an excellent product for maintaining a clean home.

      We sincerely appreciate you choosing our product and placing your trust in its performance. Your satisfaction is our top priority, and we are committed to continuous improvement to ensure we consistently meet and exceed your expectations.

      Should you have any questions or need assistance in the future, please don’t hesitate to reach out to us. We’re always here to help.

  • Rated 5 out of 5 stars

    My new best friend!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item and wasn’t sure about it because it’s a brand I had not heard of before. But this machine is amazing! My floors have never felt so clean, and it’s so convenient. I have a one year old grandson that I watch, and when he eats, food ends up all over the floor. No more stress, this vacuum/ mop picks up everything!! And it has a self cleaning feature that makes it very easy! I would highly recommend this product to everybody. Very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum cleaner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product !! Definitely worth it ! Specially if you have a pet at home

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Light but not strong

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not exaclty what was expected. Does a good job of cleaning dust and small debris, however does not clean deeper surfaces and must always be cleaned on every use as well as refilled since the water tank is extremely small. Another issue is the battery runs out very quickly and for some reason it does not clean the edges well.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It’s cool, but ehh….

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool. I bought thinking I would use it so much more often, but it takes a lot to clean and the water goes out so fast. A great product just not as useful as I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing! Cuts cleaning time in half. Quiet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice cleaner so far.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device really cleans the floor. I can’t believe the amount of dirt it picks up on my hardwood floors and without drenching my floors. Only complaint is that it moves too fast for my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, makes cleaning easier, a really good helper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine. Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Easy to use. Easy to clean. Love not having to scrub the floor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as described. Cleans quickly. Easy to use. Perfect for daily cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tineco

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum/mop! Have kids and this makes for an easier clean up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine. You might think your floor is clean until you run this over your floor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tineco floor 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping that it would help clean grout also, but the nap on the brush is not long enough. If you have a wood floor or vinyl floor, I think this would be a good purchase. The only thing that I think could’ve been done better was a larger reservoir for water and cleaner.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked fine but stopped charging

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in October 2022 and it worked fine, but just yesterday it stopped charging. I've been browsing YouTube videos with possible solutions from the many others that have the same issue. This is a pricey purchase for an appliance that might not last you more than 1-2 years.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for reaching out and sharing your feedback. We’re genuinely sorry to hear about the trouble you’ve encountered with your Tineco appliance. We understand how frustrating it can be when a product does not meet your expectations, especially one that you’ve invested in. Please be assured that we take your concerns seriously and are committed to using your feedback to improve our products and services.

      Based on your description, it seems that the main issue you’re facing is with the charging functionality of your appliance, which has stopped working.

      We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to resolving your issue and ensuring your satisfaction with our products.

      We appreciate your patience and understanding in this matter and hope to have the opportunity to restore your confidence in our brand.

  • Rated 4 out of 5 stars

    Too much dog hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return, clogged too much due to all fog hair, cocker spaniel. But the concept of vacuuming and mopping was great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great first mop vac!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vaccume does everything i would expect but im slowly realizing i will be wanting a larger clean and dirty tank. The upgrade to the s5 will be worth the $$$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a absolutely amazing piece of machinery. My floors haven’t felt this clean with such little effort ever. It’s one of the Best Buy’s in 2021 for sure. Bite the bullet, I know it’s not cheap but I promise you it is worth it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The debris tank does not fit flush with the housing, so air escapes and reduces the suction. The only solution is to tape the gap. I keep getting water tank errors despite not using the water tank. That started fresh out of the box. For $300+ I would expect a gasket or better engineering to ensure that nothing leaks. I've yet to use the mop/washer feature. I would not be surprised if this was a previously returned item.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for sharing your experience with us. We’re sorry to hear about the issues you’ve encountered with your unit. Your feedback is important, and we are committed to using it to continuously improve our products and services.

      Based on your description, it seems that the debris tank does not fit properly, causing air to escape and reducing suction. Additionally, you are experiencing water tank errors even without using the water tank, which is concerning, especially for a product fresh out of the box.

      For optimal performance, we recommend ensuring all components are securely assembled and checking for any visible damage or misalignment. If the issues persist, we’d love to assist you further.

      Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to provide the support you need and help find a solution that meets your expectations.

      Thank you again for your feedback. We are committed to addressing these issues and hope to improve your experience with our brand.