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Customer reviews

Rating 4.5 out of 5 stars with 1276 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,276 reviews
  • Rated 5 out of 5 stars

    Smart Cordless Mopping & Vacuum Machine.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for a month & I am amazed with this Vacuum & Mop. I also use it on a steady hairless carpet & hard oriental rugs it was ok at all. The Machine Talks & the Cleaning Solutions smell fresh. The Customer Service was Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loveeee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love. Will not go back to mopping if I can help it. I’d gladly put a $1 a day away to pay for a new one if something happened to this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally floor cleaning made easy !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works extremely well. Get up dirt you didn’t realize you had! Only down-side is that cleaning solution refill is expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's ok but the smell is terrible

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm staying away from wet+dry vaccums. The idea and this product are great. This vaccum almost goes by itself, it helps a lot and faciliate the job. But the cleaning... I don't know how people do it, but anything I tried wouldn't keep the smell out of the rollers and the dirty water container. In the end, I couldn't get rid of the smell so I returned it within 2 weeks. Got a vaccum robot + cordless vaccum + Swiffer wet jet -- this is the best solution so far. Now this Tineco is great if you want one item that does everything and you can manage to somehow keep the smell out...

    No, I would not recommend this to a friend
    • Brand response from Tineco team
      Posted .

      Dear Lricc,

      Thank you for sharing your feedback regarding the Tineco Floor One S3 Extreme, which you purchased from Best Buy. We appreciate your honesty and apologize for any inconvenience you experienced with the product.

      While we're glad to hear that you found the concept and functionality of the vacuum to be great and helpful in facilitating your cleaning tasks, we understand that you encountered difficulties with the cleaning process and managing the smell. Maintaining a fresh scent and cleanliness is important, and we apologize that the product didn't meet your expectations in this regard.

      We appreciate that you gave the product a try and returned it within two weeks when you couldn't resolve the smell issue. We understand that every home has different cleaning needs and preferences, and we're glad that you found a combination of a vacuum robot, cordless vacuum, and Swiffer wet jet to be the best solution for your current needs.

      Your feedback is valuable to us, and we will take it into consideration as we continue to improve our products. If you have any further questions or concerns, please don't hesitate to reach out to us.

      Thank you for considering Tineco, and we hope to have the opportunity to provide you with a better experience in the future.

      Best regards,

      Tineco Customer Support tineco

  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Cleans beautifully with no residual sreaks or crumbs left behind. Love being able to walk on my hardwood floor barefoot and have my feet stay clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine. You might think your floor is clean until you run this over your floor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The debris tank does not fit flush with the housing, so air escapes and reduces the suction. The only solution is to tape the gap. I keep getting water tank errors despite not using the water tank. That started fresh out of the box. For $300+ I would expect a gasket or better engineering to ensure that nothing leaks. I've yet to use the mop/washer feature. I would not be surprised if this was a previously returned item.

    No, I would not recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      Thank you for sharing your experience with us. We’re sorry to hear about the issues you’ve encountered with your unit. Your feedback is important, and we are committed to using it to continuously improve our products and services.

      Based on your description, it seems that the debris tank does not fit properly, causing air to escape and reducing suction. Additionally, you are experiencing water tank errors even without using the water tank, which is concerning, especially for a product fresh out of the box.

      For optimal performance, we recommend ensuring all components are securely assembled and checking for any visible damage or misalignment. If the issues persist, we’d love to assist you further.

      Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to provide the support you need and help find a solution that meets your expectations.

      Thank you again for your feedback. We are committed to addressing these issues and hope to improve your experience with our brand.

  • Rated 5 out of 5 stars

    One s3 extreme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum cleaner we ever purchased! Extremely satisfied with our purchase and I recommend it to everyone especially if u have pets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Foolproof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes cleaning all floors so simple, and does a great job. Only wish the water tank was a bit bigger, but filling it back up isn’t that bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a life saver! I can’t believe how much this picks up. The water is always black! We are a family of 5 with a dog. Easy to use and clean. Only negative is I wish I would have bought it sooner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tineco

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does a great job when it charges. Many times you have to fiddle with the connection before it will charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a Christmas gift, so Can't comment on how well it works just yet. But bought because of positive reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase i made with a having a toddler who can not sit still to eat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    After 1.5 years

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my mom and she is extremely happy with it. Its been about a year and a half now since purchase any everything seem to working fine. The one thing I would point out is that it needs to be very well maintained by cleaning the rolling brush after each use, any interior debris stuck needs to be manually cleaned regularly and be really delicate in handling to prevent running into error messages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so awesome, it makes taking care of my floors so much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Baby mess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best, my baby made a big mess and started to use it and my kitchen floor has never been this clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awestruck!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worked in the healthcare field for 20+ years and have a bad back so I’m not able to lug a mop and bucket of water around my home when it’s time to mop the floors and wanted the Bissell cross wave but didn’t want to spend that amount on it & then a Facebook friend of mine shared a review of the tineco ifloor, that review caught my attention! I mean if I got the tenico and didn’t like it I could always return it for a refund right? Uh no! I have been thoroughly impressed with the Tenico ifloor, the amount of dirt that it has brought off of my wood floors has shamed me so much lol I have wood floors and my house was built in 1910 and I’m pretty sure a lot of that dirt was from the 1910 era! Lol! Thank you for this amazing invention! But please do away with the woman talking in it because she’s getting on my nerves LOL!

    I would recommend this to a friend
    • Brand response from Tineco Support
      Posted .

      AwestruckNurse, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving the S3 and many thanks for the 5-star review! We agree, the FloorOne S3 is great and as you experienced, the S3 not only washes but also vacuums at the same time for faster cleaning results. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. Also – there is a mute button on the back of the unit! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at support@tineco.com. Thanks again AwestruckNurse and welcome to the Tineco family!

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum mop. Definitely leaves my floors looking cleaner, only thing is wish I could use different cleaners in it but the cleaner works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever!! This model is fantastic! Durable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cleaning tool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job moping and vacuuming at the same time . The only downside is that the clean water dispenser is very small. I have to stop and refill at least twice before I’m done with the first floor in my house.

    I would recommend this to a friend