Customer Ratings & Reviews
- Model:
- FW0506E0US
- |
- SKU:
- 6578007
Customer reviews
Rating 4.5 out of 5 stars with 1178 reviews
(1,178 customer reviews)Rating by feature
- Cleaning Quality4.6
Rating 4.6 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Floor One S5 Extreme's exceptional cleaning performance and ease of use as its strongest selling points. Many appreciate its lightweight design and the convenience of its vacuum and mop combination. However, some customers have expressed concerns about the small water tank size and occasional charging issues. While a few mention suction and streaking, these appear to be less prevalent issues overall.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
A Must Get
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 dogs who love to dig and play in the dirt. I would vacuum and mop the floor multiple times a day. This product has saved my a ton of time and headache. Its amazing and cleans everything!!! This is a must get if you have hardwood floors and animals!
I would recommend this to a friend - Cons mentioned:Suction, Water tank size
Rated 1 out of 5 stars
Poor Design
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The debris tank does not fit flush with the housing, so air escapes and reduces the suction. The only solution is to tape the gap. I keep getting water tank errors despite not using the water tank. That started fresh out of the box. For $300+ I would expect a gasket or better engineering to ensure that nothing leaks. I've yet to use the mop/washer feature. I would not be surprised if this was a previously returned item.
No, I would not recommend this to a friendBrand response from Tineco Support
Posted .Thank you for sharing your experience with us. We’re sorry to hear about the issues you’ve encountered with your unit. Your feedback is important, and we are committed to using it to continuously improve our products and services.
Based on your description, it seems that the debris tank does not fit properly, causing air to escape and reducing suction. Additionally, you are experiencing water tank errors even without using the water tank, which is concerning, especially for a product fresh out of the box.
For optimal performance, we recommend ensuring all components are securely assembled and checking for any visible damage or misalignment. If the issues persist, we’d love to assist you further.
Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is here to provide the support you need and help find a solution that meets your expectations.
Thank you again for your feedback. We are committed to addressing these issues and hope to improve your experience with our brand.
Rated 4 out of 5 stars
It works good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum , ok floor cleaner, good price, need scented Tineco floor cleaner
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best thing since sliced bread!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! If you have pets and children or just pets or just children this is a must have! Also saves my back from scrubbing the floors with a regular mop! Highly recommend!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, makes cleaning easier, a really good helper
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
best vacuum around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my old floor cleaner broke so i decided to go with a wet/dry vacuum this time, after hours of looking at ALL the different vacuums i stumbled upon this, the ratings almost seem too good to be true, skeptical i still purchased this and was blown away with how much dirt this took off of my 'clean' floor its a night and day difference
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Perfect for dogs
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our tile floors! With two dogs, and living in the country, our floors tend to get really dirty. I love that I do not have to haul around a bucket and mop. The downside is that I have to scrub caked on spots; however, it’s not a magic tool. I’d have to do the same thing with a mop anyway.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cleaning tool. The wife loves it. Easy to ise
I would recommend this to a friend Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a fabolous item, i am very happr for this purchase; and Best Buy excellebte customer service
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
A must buy for people with kids
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes cleaning my tile floors easy and does a great job too.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best vacuum cleaner!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product !! Definitely worth it ! Specially if you have a pet at home
I would recommend this to a friend Rated 3 out of 5 stars
Tineco floor 3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping that it would help clean grout also, but the nap on the brush is not long enough. If you have a wood floor or vinyl floor, I think this would be a good purchase. The only thing that I think could’ve been done better was a larger reservoir for water and cleaner.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Wonder Machine!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was living in a fools paradise of clean floors. We have tile throughout our home as well as multiple pets and the tile is vacuumed, swept, and mopped regularly. We thought we had clean floors until we used the Tineco. The water was so dirty and it picked up so much. It left our floors great looking and feeling. I highly recommend getting one.
I would recommend this to a friend Rated 5 out of 5 stars
Rating
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an excellent product. The only problem is that it doesn't reach corners very well, but it has made my life easier.
I would recommend this to a friendBrand response from Tineco Support
Posted .Thank you so much for your positive review and for sharing your experience with our product! We’re thrilled to hear that you found it excellent overall and that it has genuinely made your life easier – that’s exactly what we aim for.
We appreciate you mentioning the specific point about its reach in corners. While we’re glad the product is serving you well in many aspects, we understand that this is an area where it could be better. Your feedback is very helpful, and we will certainly take this into consideration as we work on improving our products for the future.
Thank you again for choosing our product and for taking the time to provide your valuable insights. If you have any further questions or need assistance, please don’t hesitate to contact us.
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! So easy to use and gets my floors clean without being steaks
I would recommend this to a friendBrand response from Tineco Support
Posted .kstrass, thank you for leaving us a review on the FloorOne S3! We are so happy you are loving your new smart hard floor wet dry vac! The FloorOne S3 washes and vacuums your hard floors at the same time! By combining the two chores into one the S3 provides better, faster cleaner results than traditional vacuuming and mopping. The FloorOne S3 also has smart features such as an all-in-one LED display, build in app connectivity, and a voice assistant that monitors cleaning performance. The FloorOne S3 is cordless, lightweight and has a hands-free, self-cleaning system that helps keep your unit fresh and clean! As a reminder, the FloorOne S3 comes with a 2-year warranty. If you ever have questions, please reach out to our Customer Service team. They can be reached at 1-855-292-8864 (Mon. - Fri. 9am - 6pm CST) or by email at [email protected]. Thanks again kstrass and welcome to the Tineco family!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Tineco
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum/mop! Have kids and this makes for an easier clean up
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice cleaner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of use is very nice. The vacuum only made this one a deal breaker no brainer move. Wish it had a better reach under furniture is only down side to not make it a true one and done appliance.
I would recommend this to a friend Rated 4 out of 5 stars
Nearly perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great working machine. I use it daily for simple messes and it’s perfect. The only thing I do t like about it is that it doesn’t work on hard to clean spaces such as my daughter spilled playdoh and a small bit got smooshed and won’t come off with the vacuum. But dog prints and shoe prints come up great.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
What a machine!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a machine! We just installed LVP flooring and I wanted something that would save me time and get the job done and boy does this do it. Flooring was down for two days and the amount of crud it picked up off the floor along with pet hair (2 cats and 2 dogs) it got was impressive. I am so glad I made this purchase!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great machine. Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Easy to use. Easy to clean. Love not having to scrub the floor!
I would recommend this to a friend